Mayaguez, PR · Remote
$16 - $21.75/hr
Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping ...
Mayaguez, PR · Remote
$16 - $21.75/hr
Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping ...
Remote clerical jobs allow you to complete clerical or administrative responsibilities as you work from home or other remote location. You can be a data entry clerk where you may be asked to enter information into a computer program. There are also opportunities to work as a remote administrative assistant. Your tasks may be to schedule appointments, organize activities (such as meetings, conferences, and travel), answer phone calls, take notes, coordinate with various departments, respond to emails, organize files, and assist management. You can work a remote clerical job through a company or provide freelance services.
| Aspect | Remote Clerical | Remote Administrative Assistant |
|---|---|---|
| Required Credentials | High school diploma or equivalent; basic computer skills | High school diploma; additional organizational or communication skills |
| Work Environment | Home office or remote setting, often handling data entry and filing | Remote setting, supporting executives or teams with scheduling and correspondence |
| Employer & Industry Usage | Businesses, healthcare, legal, and nonprofit sectors | Corporate, legal, healthcare, and small business sectors |
| Common Search & Comparison | Yes | Yes |
Remote Clerical roles focus on data entry, filing, and administrative support tasks, often requiring basic computer skills. Remote Administrative Assistants typically handle scheduling, email management, and supporting executives or teams. While both roles are remote and share similar credentials, Administrative Assistants often require stronger organizational skills and may support higher-level staff.
The most popular types of Clerical jobs in Puerto Rico are:
For Remote Clerical jobs in Puerto Rico, the most frequently searched job titles are:
The top searched job categories for Remote Clerical jobs in Puerto Rico are:
Cities in Puerto Rico with the most Remote Clerical job openings:
$16 - $21.75/hr
Full-time
Posted 7 days ago
6.5
Based on 57 frontline employees who took The Breakroom Quiz
28th of 71 rated call and contact centers
Work Location: Remote-NearShore
Job Type: Full-time
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Description:
Conduct outbound calls and/or campaigns when directed.
Thoroughly document all customer transactions in host system.
Adhere to scheduled shifts to ensure optimal phone coverage.
Ensure compliance to all regulatory guidelines.
Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.
Follow safety guidelines outlined by Illness and Injury Prevention Program.
Specific qualifications for this medical role include:
High School diploma or GED
1 Year Call Center Exp
Six months healthcare claims experience.
Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distraction
Ability to multitask
Specific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change
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