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Temporary Nike Customer Service Jobs in Puerto Rico

Nike

Department Manager - Barceloneta

Barceloneta, PR · On-site

... customer service. This includes properly training your team and implementing our Service Principles while representing our global culture of sport, the NIKE brand, each other, and your community. You ...

Tapestry, Inc.

Temporary Associate

Barceloneta, PR · On-site

$12.25 - $17/hr

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with ...

Lids

6721 - Sales Help

Carolina, PR · On-site

$10.50/hr

... Nike, New Era, Lululemon, and Mitchell & Ness. In addition to our wide assortment, we are the ... customer service and supporting daily store operations. You'll help meet or exceed Company ...

Lids

5942 - Assistant Store Manager PT

San Juan, PR · On-site

$12 - $14/hr

... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... customer service by offering their expertise on Lids' products and services. Principle Duties ...

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Temporary Nike Customer Service information

Is Nike customer service 24 hours?

Nike customer service is not available 24 hours; their support hours typically vary by region and channel, with most live chat and phone support available during standard business hours. Some online resources, such as FAQs and order tracking, are accessible 24/7 on their website.

What does a typical day look like for a Temporary Nike Customer Service representative, and how do they interact with other teams?

As a Temporary Nike Customer Service representative, your day primarily involves assisting customers via phone, email, or chat with inquiries about orders, products, and returns. You will collaborate closely with other departments, such as shipping, inventory, and technical support, to resolve customer issues efficiently. Temporary team members often participate in regular huddles or meetings to stay updated on product launches, promotions, and policy changes. This role requires adaptability and strong communication skills, especially during peak seasons or product releases when the volume of inquiries increases. Working in this position provides valuable experience in a fast-paced, team-oriented retail environment.

Does Nike hire remote workers?

Temporary Nike Customer Service roles are typically based in physical locations such as retail stores or call centers, and remote work is uncommon for these positions. However, some corporate or administrative roles at Nike may offer remote or hybrid options depending on the company's policies and the specific job requirements.

Is it hard to get hired by Nike?

Getting hired as a temporary Nike customer service representative typically involves applying online, passing a background check, and demonstrating good communication skills. The hiring process can be competitive, especially during peak seasons, but candidates with relevant experience and a positive attitude have good chances of being selected.

What are the key skills and qualifications needed to thrive as a Temporary Nike Customer Service representative, and why are they important?

To thrive as a Temporary Nike Customer Service representative, you need strong communication skills, problem-solving abilities, and prior experience in retail or customer support. Familiarity with customer relationship management (CRM) systems, point-of-sale software, and basic computer proficiency are typically required. Standout candidates are personable, adaptable, and able to remain calm under pressure while handling diverse customer inquiries. These skills ensure efficient resolution of customer issues, uphold Nike’s brand reputation, and contribute to positive customer experiences.

What is the difference between Temporary Nike Customer Service vs Temporary Nike Sales Associate?

AspectTemporary Nike Customer ServiceTemporary Nike Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; retail experience preferred
Work EnvironmentCustomer support centers, retail stores, call centersRetail stores, in-store sales floors
Employer & Industry UsageUsed by Nike for customer support rolesUsed by Nike for sales and retail roles

Temporary Nike Customer Service primarily focuses on assisting customers with inquiries, returns, and product information, often in call centers or support centers. In contrast, Temporary Nike Sales Associates work directly on the retail floor, engaging with customers to promote and sell Nike products. Both roles require strong communication skills and a customer-focused approach, but they differ in daily tasks and work settings.

Does Nike hire people with no experience?

Nike's temporary customer service positions often do not require prior experience, as training is provided on the job. Candidates typically need good communication skills and a positive attitude, making these roles accessible to those new to customer service work.

What are Temporary Nike Customer Service jobs?

Temporary Nike Customer Service jobs are short-term positions where employees assist Nike customers with their inquiries, orders, returns, and product information. These roles are typically filled during busy seasons or special events to help manage increased customer demand. Temporary customer service representatives may work via phone, email, or chat to ensure a positive customer experience. They are expected to have strong communication skills, product knowledge, and the ability to handle customer concerns efficiently. While these positions are not permanent, they offer valuable experience in customer service and the chance to work for a leading global brand.
What are the most commonly searched types of Nike Customer Service jobs in Puerto Rico? The most popular types of Nike Customer Service jobs in Puerto Rico are:
What are popular job titles related to Temporary Nike Customer Service jobs in Puerto Rico? For Temporary Nike Customer Service jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Temporary Nike Customer Service jobs in Puerto Rico look for? The top searched job categories for Temporary Nike Customer Service jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Temporary Nike Customer Service jobs? Cities in Puerto Rico with the most Temporary Nike Customer Service job openings:
Temporary Nike Customer Service jobs near you
Infographic showing various Temporary Nike Customer Service job openings in Puerto Rico as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Department Manager - Barceloneta

Nike

Barceloneta, PR • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Nike rating

7.6

Company rating: 7.6 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

7th of 104 rated fashion retailers

Job description

Nike Factory Barceloneta
Barceloneta, Puerto Rico
Full Time - 34-40 hours per week, including nights and weekends
Behind every great team is a great coach. That's why when you join us as a Department Manager, we refer to you as a Coach.
Join the NIKE Team as a Department Manager
As a Nike Department Manager, you're the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You'll work with your team to focus on customer service and get to the win the right way.
We believe that if you have a body, you are an athlete, and you'll bring this to life with your passion for sport and customer service. This includes properly training your team and implementing our Service Principles while representing our global culture of sport, the NIKE brand, each other, and your community. You lead the charge of ensuring your team makes positive moments, has fun, and feels like they are a part of something bigger.
As a Department Manager, you'll lead, coach, and inspire your team to deliver the best experience for their customers while ensuring your team members feel included and supported. You'll use your retail expertise to drive store growth strategies and create opportunities to continue building upon community partnerships. You are the one people look to for encouragement, leadership and bringing NIKE to life for our customers, communities, and colleagues. You will also enjoy benefits like employee discounts, healthcare, paid time off and education programs to develop and advance your career.
Putting Your Best Foot Forward
  • Three years of customer-facing retail or hospitality experience
  • One year of leadership experience
  • Demonstrated ability to recruit, build and lead high-performing teams
  • Proficient in Microsoft Office and retail business systems
  • Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations
  • Proven ability to utilize tools for conflict resolution and employee coaching and counseling
  • Able to work mornings, weekends, nights, and holidays as needed

What You're Responsible For
  • Leading a team the helps keep all store functions running seamlessly.
  • Ensuring your store is staffed by attracting, assessing and onboarding your future teammates.
  • Equip store employees with tools needed to succeed in their day-to-day responsibilities.
  • Leading your store's team and business results/critical metrics, including budgeting, planning, a high level of customer service, sales, people leadership and management
  • Managing product life cycle from stockroom to visual merchandising and the sales floor.

#mynext: Be Empowered to Grow within Nike and Create the Future
Be Rewarded for a Job Well Done
  • Medical, Dental and Vision Insurance
  • Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
  • 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
  • Accrued Paid Time Off and Holiday Pay
  • The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
  • Access to support through Optum Employee Assistance Program at no cost for you and your family
  • Discounts for you and your family from Nike, Converse, and Jordan up to 50% off

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
For more information, please refer to Equal Employment Opportunity is The Law

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