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Remote Aircraft Dispatcher Jobs in Puerto Rico (NOW HIRING)

Customer Service Representative

Mayaguez, PR · Remote

$16 - $21.75/hr

Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping ...

Remote- Job Type: Full-time Pay:Starting Rate $14.00 per hour Bilingual: $15.50 per hour About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM ...

Remote Aircraft Dispatcher information

What is a remote aircraft dispatcher?

A Remote Aircraft Dispatcher is responsible for planning and coordinating flight operations from an off-site location. They work closely with pilots, air traffic controllers, and ground personnel to ensure flights are conducted safely and efficiently. Their duties include monitoring weather conditions, flight routes, fuel requirements, and regulatory compliance. Remote dispatchers use advanced communication and flight planning tools to perform their tasks from a remote setting. This role requires FAA certification and strong decision-making skills to handle in-flight adjustments and emergencies.

What does a remote aircraft dispatcher do?

A typical workday for a Remote Aircraft Dispatcher involves monitoring and coordinating multiple flights, developing flight plans based on weather and airspace conditions, maintaining real-time communication with pilots and airline operations, and promptly addressing any in-flight issues or changes. Most dispatchers work in shifts to provide 24/7 coverage, collaborating closely with both flight crews and ground support teams via digital channels. You can expect a dynamic, detail-oriented environment where quick decision-making and strong multitasking skills are crucial. While remote, the role still requires continuous teamwork and adherence to strict safety protocols to ensure smooth flight operations.

What are the key skills and qualifications needed to thrive as a remote aircraft dispatcher?

To excel as a Remote Aircraft Dispatcher, you generally need a strong background in aviation operations, flight planning, and meteorology, along with an FAA Aircraft Dispatcher Certificate or equivalent credential. Familiarity with flight planning software, air traffic control systems, and digital communication tools is essential for performing core duties remotely. Exceptional organizational skills, problem-solving abilities, and clear communication are highly valued soft skills in this position. These competencies are critical to ensuring safe, efficient flight operations, effective coordination across dispersed teams, and compliance with regulatory requirements in a remote setting.

What are popular job titles related to Remote Aircraft Dispatcher jobs in Puerto Rico?

For Remote Aircraft Dispatcher jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Remote Aircraft Dispatcher jobs in Puerto Rico look for?

The top searched job categories for Remote Aircraft Dispatcher jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Remote Aircraft Dispatcher jobs?

Cities in Puerto Rico with the most Remote Aircraft Dispatcher job openings:

Infographic showing various Remote Aircraft Dispatcher job openings in Puerto Rico as of August 2026, with employment types broken down into 47% Full Time, and 53% Part Time. Highlights an 100% Remote job distribution.

Customer Service Representative

Mayaguez, PR • Remote


Firstsource
IT Services

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 72 rated call and contact centers

Paid breaks

Respectful managers

Uninterrupted breaks


$16 - $21.75/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Work Location: Remote-NearShore

Job Type: Full-time

About Firstsource 

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies.

Job Description:

Conduct outbound calls and/or campaigns when directed.

Thoroughly document all customer transactions in host system.

Adhere to scheduled shifts to ensure optimal phone coverage.

Ensure compliance to all regulatory guidelines.

Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.

Follow safety guidelines outlined by Illness and Injury Prevention Program.

Specific qualifications for this medical role include:

High School diploma or GED
1 Year Call Center Exp

Six months healthcare claims experience.

Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distraction
Ability to multitask
Specific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change



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