Mayaguez, PR · Remote
$15.50/hr
Remote- Job Type: Full-time Pay:Starting Rate $14.00 per hour Bilingual: $15.50 per hour About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM ...
Mayaguez, PR · Remote
$15.50/hr
Remote- Job Type: Full-time Pay:Starting Rate $14.00 per hour Bilingual: $15.50 per hour About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM ...
| Aspect | Remote Teller | Bank Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer banking certifications | High school diploma or equivalent; customer service experience often preferred |
| Work Environment | Remote, working from home or remote banking centers | Bank branches, call centers, or remote options |
| Industry Usage | Used in digital banking services, remote banking platforms | Traditional bank branches, customer support centers |
| Common Search/Comparison | Remote Teller vs Bank Customer Service Representative |
The main difference between a Remote Teller and a Bank Customer Service Representative lies in their work environment and specific roles. Remote Tellers primarily operate remotely, handling banking transactions online or via digital platforms, while Bank Customer Service Representatives often work in branches or call centers, providing customer support in person or over the phone. Both roles require similar credentials but serve different customer interaction channels within the banking industry.
The most popular types of Teller jobs in Puerto Rico are:
For Remote Teller jobs in Puerto Rico, the most frequently searched job titles are:
The top searched job categories for Remote Teller jobs in Puerto Rico are:
Cities in Puerto Rico with the most Remote Teller job openings:
Mayaguez, PR • Remote
$15.50/hr
Full-time
Re-posted 4 days ago
6.5
Based on 58 frontline employees who took The Breakroom Quiz
Work Location: Remote-
Job Type: Full-time
Pay:Starting Rate $14.00 per hour
Bilingual: $15.50 per hour
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Description:
Conduct outbound calls and/or campaigns when directed.
Thoroughly document all customer transactions in host system.
Adhere to scheduled shifts to ensure optimal phone coverage.
Ensure compliance to all regulatory guidelines.
Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.
Follow safety guidelines outlined by Illness and Injury Prevention Program.
Specific qualifications for this medical role include:
High School diploma or GED
1 Year Call Center Exp
Six months healthcare claims experience.
Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distractionAbility to multitaskSpecific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change
Get the full story on Breakroom
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It services and call centers
