Mayaguez, PR · Remote
$15.50/hr
Remote- Job Type: Full-time Pay:Starting Rate $14.00 per hour Bilingual: $15.50 per hour About ... services. Firstsource specialises in helping customers stay ahead of the curve through ...
Mayaguez, PR · Remote
$15.50/hr
Remote- Job Type: Full-time Pay:Starting Rate $14.00 per hour Bilingual: $15.50 per hour About ... services. Firstsource specialises in helping customers stay ahead of the curve through ...
Bayamon, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Bayamon, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Guaynabo, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Guaynabo, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Vega Alta, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Vega Alta, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Corozal, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Corozal, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Rincon, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Rincon, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Ponce, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Ponce, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Cidra, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Cidra, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Dorado, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Dorado, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Guaynabo, PR · On-site +1
$12.10/hr
Remote Fraud Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $12 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Guaynabo, PR · On-site +1
$12.10/hr
Remote Fraud Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $12 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Guaynabo, PR · Remote
$12.10/hr
Remote Fraud Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $12 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Guaynabo, PR · Remote
$12.10/hr
Remote Fraud Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $12 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Guaynabo, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Guaynabo, PR · On-site +1
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Guaynabo, PR · Remote
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
Guaynabo, PR · Remote
$11/hr
Remote Call Center Representative Location: Remote - Must reside in Puerto Rico Pay Rate: $11.00 ... Provide professional customer service support via inbound calls * Handle high-volume call center ...
$11/hr
Exceptional customer service skills * Empathy and the ability to soothe anxious callers * Previous ... Remote
$11/hr
Exceptional customer service skills * Empathy and the ability to soothe anxious callers * Previous ... Remote
$11/hr
Exceptional customer service skills * Empathy and the ability to soothe anxious callers * Previous ... Remote
$11/hr
Exceptional customer service skills * Empathy and the ability to soothe anxious callers * Previous ... Remote
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...
| Aspect | Remote Customer Service Representative Teleperformance | Remote Call Center Agent |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma or equivalent; customer service experience |
| Work Environment | Home-based, supported by Teleperformance infrastructure | Home-based or call center environment |
| Employer & Industry | Teleperformance, customer service industry |
Both roles involve providing customer support remotely, often requiring similar credentials and work environments. The main difference lies in the employer; Teleperformance is a specific company known for its global customer service operations, whereas a remote call center agent may work for various companies. Understanding these distinctions helps job seekers find the right remote customer service opportunities within the industry.
The most popular types of Customer Service Representative Teleperformance jobs in Puerto Rico are:
For Remote Customer Service Representative Teleperformance jobs in Puerto Rico, the most frequently searched job titles are:
The top searched job categories for Remote Customer Service Representative Teleperformance jobs in Puerto Rico are:
Cities in Puerto Rico with the most Remote Customer Service Representative Teleperformance job openings:
6.5
Based on 57 frontline employees who took The Breakroom Quiz
28th of 72 rated call and contact centers
Work Location: Remote-
Job Type: Full-time
Pay:Starting Rate $14.00 per hour
Bilingual: $15.50 per hour
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Description:
Conduct outbound calls and/or campaigns when directed.
Thoroughly document all customer transactions in host system.
Adhere to scheduled shifts to ensure optimal phone coverage.
Ensure compliance to all regulatory guidelines.
Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.
Follow safety guidelines outlined by Illness and Injury Prevention Program.
Specific qualifications for this medical role include:
High School diploma or GED
1 Year Call Center Exp
Six months healthcare claims experience.
Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distractionAbility to multitaskSpecific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change
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It services and call centers
