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Remote Customer Service Representative Teleperformance Jobs in Puerto Rico

$11/hr

Exceptional customer service skills * Empathy and the ability to soothe anxious callers * Previous ... Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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Remote Customer Service Representative Teleperformance information

Is it hard to get hired by Teleperformance?

Getting hired as a Remote Customer Service Representative at Teleperformance typically involves an application process that includes an online interview, skills assessment, and background check. Candidates with good communication skills, computer proficiency, and the ability to work independently often have a better chance of being hired, but the process can be competitive depending on the location and demand.

How to make 1000 a week remotely?

A Remote Customer Service Representative can earn around $1,000 weekly by working full-time hours, typically 40 hours per week, and earning an hourly wage of at least $25. Increasing income may involve gaining specialized skills, certifications, or working additional hours, such as overtime or during peak periods, depending on the employer's pay structure and performance bonuses.

What is the difference between Remote Customer Service Representative Teleperformance vs Remote Call Center Agent?

AspectRemote Customer Service Representative TeleperformanceRemote Call Center Agent
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, supported by Teleperformance infrastructureHome-based or call center environment
Employer & IndustryTeleperformance, customer service industry

Both roles involve providing customer support remotely, often requiring similar credentials and work environments. The main difference lies in the employer; Teleperformance is a specific company known for its global customer service operations, whereas a remote call center agent may work for various companies. Understanding these distinctions helps job seekers find the right remote customer service opportunities within the industry.

How can I make $2000 a week working from home?

A Remote Customer Service Representative can potentially earn $2000 a week by working full-time, handling high call volumes, and gaining experience in specialized areas like technical support or sales. Increasing income may also involve taking on additional shifts, improving communication skills, and utilizing performance-based incentives or bonuses offered by employers. However, reaching this income level consistently depends on the company's pay structure and individual performance.

Does Teleperformance offer remote jobs?

Yes, Teleperformance offers remote customer service representative positions that typically involve working from home. These roles often require good communication skills, a reliable internet connection, and the ability to use customer service software. Remote jobs at Teleperformance are available in various locations and may have flexible schedules.
What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Puerto Rico? The most popular types of Customer Service Representative Teleperformance jobs in Puerto Rico are:
What are popular job titles related to Remote Customer Service Representative Teleperformance jobs in Puerto Rico? For Remote Customer Service Representative Teleperformance jobs in Puerto Rico, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Representative Teleperformance jobs in Puerto Rico look for? The top searched job categories for Remote Customer Service Representative Teleperformance jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Remote Customer Service Representative Teleperformance jobs? Cities in Puerto Rico with the most Remote Customer Service Representative Teleperformance job openings:
Infographic showing various Remote Customer Service Representative Teleperformance job openings in Puerto Rico as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Remote Bilingual Customer Service Representative

Remote Bilingual Customer Service Representative

Conduent, Inc.

Guaynabo, PR • On-site, Remote

$13.67/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Conduent rating

5.9

Company rating: 5.9 out of 10

Based on 183 frontline employees who took The Breakroom Quiz

36th of 71 rated call and contact centers


Job description


Remote Bilingual Healthcare Customer Service Representative
Must be fluent in English & Spanish
As a member of the Healthcare Call Center team, you will help people every day by taking calls, actively listening to understand customers' needs, and answering their questions. Our call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients' success.
In this position you will be answering calls regarding healthcare benefits. The calls are related to Assisting members with enrollment into the Medicare plan, Disenrolling them from their plan, processing claims regarding their plan etc.
There are plenty of growth opportunities within the healthcare team.
  • Starting pay is $13.67 an hour.

  • Hours of Operation: Monday-Friday 8:00AM - 11:00PM EST, Saturday & Sunday 8:00AM EST - 8:00 PM EST

  • Production Schedule: Production schedule is assigned during training and will fall between the hours of operation. Must be flexible to work during hours of operation.

  • Training is paid.

  • Training Duration: 7Weeks & 2 Days in a Classroom and 2 Weeks & 2 Days Nesting

  • You are not allowed to miss a day of training.

  • Health benefits medical, dental and vision are available on 1st day of employment.

  • Paid time off is accrued after 180 days of employment.

  • Successfully learn and navigate 30-40 systems.

About the Bilingual Healthcare Customer Service Representative role:
  • Excellent communication skills

  • Successfully complete customer service assessment & typing test

  • Keyboarding and software proficiency

  • Great problem-solving skills

  • Ability to effectively multi-task

  • High school diploma, GED, or college degree

  • Ability to successfully complete a mandatory paid training program.

  • Successful completion of background check is required for this position.

  • You will manage a steady volume of incoming calls from customers while navigating through multiple systems.

A few of the questions you may receive as a healthcare call center advocate are the following:
  • Can you please help place a refill of my prescriptions?

  • Do you know the tracking details on my order?

Equipment and workspace requirements:
  • We provide all equipment. (Computer, Monitor, Mouse, Keyboard, Headset, Ethernet Cord, Power Cables)

  • You must have a home internet connection with 25 Download and 10 Upload Speed (you may do a quick check through speedtest.googlefiber.net)

  • Must be able to hardwire your work computer directly to your home modem via ethernet. (Ensure the available connection meets the minimum bandwidth requirements to perform your job function. Satellite internet and wireless internet are not acceptable.

  • Must have a quiet, distraction free workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area)

The application process will take less than 20 minutes and includes everything required to be considered.
  1. Apply to the role and provide your basic profile information (2 minutes)

  1. Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes).

  1. Complete a typing test (2 minutes) You will need a keyboard.

  1. Take short assessment to determine your fit for the role and set everyone up for success (10 minutes)

Important
  • It is important that you complete the application in a timely manner to be considered for the role.

  • Your local library, shipping store or search, 'public computers near me' if you don't have a computer.

Be part of the future
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $13.67/hour.
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the Team
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

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About Conduent

Sourced by ZipRecruiter

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Florham Park, NJ, US

Year founded

2017