$13 - $13.50/hr
Join our team as a Customer Service Representative with United Healthcare in San Juan, PR, and be part of a dynamic call center environment dedicated to making a difference in members' and providers ...
Quick apply
PR · On-site
$27K - $29K/yr
Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...
Quick apply
PR · On-site
$27K - $29K/yr
Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...
PR · On-site
$27K - $29K/yr
Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...
Quick apply
PR · On-site
$27K - $29K/yr
Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...
Customer Service Representative
Guaynabo, PR · On-site
$15 - $18/hr
Customer service focused. * Proven experience with listening and eliciting information effectively. * Demonstrated excellent verbal and written communications skills. * Strong PC skills including ...
Quick apply
Customer Service Representative
Guaynabo, PR · On-site
$15 - $18/hr
Customer service focused. * Proven experience with listening and eliciting information effectively. * Demonstrated excellent verbal and written communications skills. * Strong PC skills including ...
Customer Service Representative
San Juan, PR · On-site
$15.75 - $21.25/hr
A company that listens, invests in you, and celebrates wins together About the Role We are seeking Customer Service Professionals (Pros) to provide real-time Video Chat support to customers shopping ...
Customer Service Representative
San Juan, PR · On-site
$15.75 - $21.25/hr
A company that listens, invests in you, and celebrates wins together About the Role We are seeking Customer Service Professionals (Pros) to provide real-time Video Chat support to customers shopping ...
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...
Quick apply
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...
Quick apply
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and delivering exceptional customer service? We are seeking committed professionals to join our team as a ...
Quick apply
PR · On-site
$13.25 - $16.75/hr
Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.
Quick apply
PR · On-site
$13.25 - $16.75/hr
Customer Service Representative (Bilingual - English/Spanish) | Arecibo, Puerto Rico Clearance Requirement: Must successfully pass a federal background check with fingerprinting Work Authorization: U.
Bilingual Customer Service Representative
San Juan, PR · On-site
$15.25 - $19/hr
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer ...
Bilingual Customer Service Representative
San Juan, PR · On-site
$15.25 - $19/hr
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer ...
Bilingual Customer Service Representative
$15.25 - $19/hr
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer ...
Bilingual Customer Service Representative
$15.25 - $19/hr
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer ...
Overnight Customer Service Representative Teleperformance information
What does an Overnight Customer Service Representative at Teleperformance do?
An Overnight Customer Service Representative at Teleperformance is responsible for assisting customers with their inquiries, issues, or concerns during nighttime hours. They communicate with customers via phone, email, or chat, providing support, resolving problems, and ensuring customer satisfaction. The role often involves working in a fast-paced environment, handling a variety of customer requests, and accurately documenting interactions. Strong communication skills and the ability to work independently during overnight shifts are essential for this position.
What are some common challenges faced by Overnight Customer Service Representatives at Teleperformance and how can they be managed?
Overnight Customer Service Representatives at Teleperformance often face challenges such as managing fatigue, staying alert during late hours, and handling a higher volume of urgent customer inquiries. Maintaining a consistent sleep schedule, taking scheduled breaks, and staying hydrated can help manage fatigue. Additionally, Teleperformance provides training and support to help employees effectively resolve issues and collaborate with team leads, ensuring a supportive work environment even during overnight shifts.
What is the difference between Overnight Customer Service Representative Teleperformance vs Customer Support Specialist?
| Aspect | Overnight Customer Service Representative Teleperformance | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes additional certifications | High school diploma or equivalent; relevant certifications optional |
| Work Environment | Remote or call center setting, overnight shifts | Office or remote, daytime or flexible hours |
| Employer & Industry | Teleperformance, customer service industry | Various companies, customer support industry |
| Search & Comparison Intent | Yes | Yes |
The Overnight Customer Service Representative Teleperformance typically works overnight shifts in a call center or remote setting, focusing on handling customer inquiries for clients of Teleperformance. Customer Support Specialists may work during regular hours and serve a broader range of companies. While both roles require similar credentials, the main differences lie in shift timing, work environment, and employer. Understanding these distinctions helps job seekers find the role that best fits their schedule and career goals.
What are the key skills and qualifications needed to thrive as an Overnight Customer Service Representative at Teleperformance, and why are they important?
To thrive as an Overnight Customer Service Representative at Teleperformance, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is typically required. Patience, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills for this role. These competencies ensure efficient, empathetic service and effective resolution of customer issues during off-peak hours, maintaining the company's reputation and customer satisfaction.
What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Puerto Rico? The most popular types of Customer Service Representative Teleperformance jobs in Puerto Rico are:
What job categories do people searching Overnight Customer Service Representative Teleperformance jobs in Puerto Rico look for? The top searched job categories for Overnight Customer Service Representative Teleperformance jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Overnight Customer Service Representative Teleperformance jobs? Cities in Puerto Rico with the most Overnight Customer Service Representative Teleperformance job openings:
$13 - $13.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 29 days ago
Job description
Join our team as a Customer Service Representative with United Healthcare in San Juan, PR, and be part of a dynamic call center environment dedicated to making a difference in members' and providers' lives. We are hiring immediately with competitive pay starting at $13.00 - $13.50 per hour, depending on experience, plus the potential for overtime.
Key Responsibilities:
Deliver exceptional phone support to members and healthcare providers, ensuring their needs are understood and addressed effectively.
Accurately document all interactions and relevant information in computer systems.
Research complex issues across multiple databases to provide informed solutions.
Collaborate with support teams to resolve escalated problems swiftly and efficiently.
Assist customers in navigating UnitedHealth Group websites, empowering them to become more self-sufficient.
Contact healthcare providers on behalf of customers to schedule appointments or connect them with internal specialists as needed.
Qualifications & Skills:
High School Diploma or GED required.
Prior healthcare experience preferred but not mandatory.
Data entry experience is a plus.
Knowledge of medical or health insurance industry terminology is advantageous.
Minimum of 1 year of customer service experience in problem-solving environments or in an office setting using phone and computer as primary tools.
Proficiency in Windows PC navigation and comfortable working across multiple systems.
Bilingual Spanish/English proficiency is required to serve our diverse community effectively.
What We Offer:
Weekly pay with starting wages between $13.00 and $13.50 per hour, based on experience.
Comprehensive benefits including medical, dental, vision, and 401(k) options to support your well-being and future.
Opportunities for career growth and development within a leading healthcare organization.
Take the next step in your career—click "Apply Now" to be considered for this rewarding Customer Service Representative role in San Juan, PR. Join us and help make healthcare more accessible and personalized for everyone!
Pay Details: $13.00 to $13.50 per hour
Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
About Adecco Group
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
Jacksonville, FL, US