PR · On-site
$13 - $17.50/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer ...
Quick apply
PR · On-site
$13 - $17.50/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer ...
Quick apply
$13 - $13.50/hr
As a Customer Service Representative, you will play a vital role in supporting members and providers by delivering clear, compassionate, and efficient service in a dynamic call center environment.
Quick apply
PR · On-site
$16 - $21.75/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer ...
Quick apply
PR · On-site
$16 - $21.75/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer ...
Quick apply
PR · On-site
$13 - $17.50/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer ...
Quick apply
PR · On-site
$16 - $21.75/hr
Join Our Team as a Health Services Representative! Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer ...
Quick apply
PR · On-site
$13.50 - $18.50/hr
The Customer Service Representative supports customers by providing helpful information, answering questions, and responding to customers. They're the front line of support for clients and customers ...
Quick apply
PR · On-site
$13.50 - $18.50/hr
The Customer Service Representative supports customers by providing helpful information, answering questions, and responding to customers. They're the front line of support for clients and customers ...
Customer Service Representative
Mayaguez, PR · On-site
$12 - $13/hr
Title: Customer Service Representative Location: San Juan PR/Mayaguez PR Duration: Contract to Hire Description: Responsible for responding to customer questions via telephone and written ...
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Customer Service Representative
Mayaguez, PR · On-site
$12 - $13/hr
Title: Customer Service Representative Location: San Juan PR/Mayaguez PR Duration: Contract to Hire Description: Responsible for responding to customer questions via telephone and written ...
PR · On-site
$13 - $17.75/hr
Customer Service Representative Company: Triple-S Salud Job Location (Short): Bayamon, PR Posting Start Date: 6/17/26 At Triple-S, we are committed to providing meaningful job experiences for ...
PR · On-site
$13 - $17.75/hr
Customer Service Representative Company: Triple-S Salud Job Location (Short): Bayamon, PR Posting Start Date: 6/17/26 At Triple-S, we are committed to providing meaningful job experiences for ...
PR · On-site
$27K - $29K/yr
Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...
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PR · On-site
$27K - $29K/yr
Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...
PR · On-site
$27K - $29K/yr
Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...
Quick apply
PR · On-site
$27K - $29K/yr
Monday to Sunday, rotating shifts Extent No extent General purpose The customer service representative will act as a link, providing information about the services or product and will channel any ...
Customer Service Representative
Guaynabo, PR · On-site
$15 - $18/hr
Customer service focused. * Proven experience with listening and eliciting information effectively. * Demonstrated excellent verbal and written communications skills. * Strong PC skills including ...
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Customer Service Representative
Guaynabo, PR · On-site
$15 - $18/hr
Customer service focused. * Proven experience with listening and eliciting information effectively. * Demonstrated excellent verbal and written communications skills. * Strong PC skills including ...
Customer Service Representative
Mayaguez, PR · Remote
$16 - $21.75/hr
Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our ...
Customer Service Representative
Mayaguez, PR · Remote
$16 - $21.75/hr
Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our ...
Customer Service Representative
San Juan, PR · On-site
$15.75 - $21.25/hr
A company that listens, invests in you, and celebrates wins together About the Role We are seeking Customer Service Professionals (Pros) to provide real-time Video Chat support to customers shopping ...
Customer Service Representative
San Juan, PR · On-site
$15.75 - $21.25/hr
A company that listens, invests in you, and celebrates wins together About the Role We are seeking Customer Service Professionals (Pros) to provide real-time Video Chat support to customers shopping ...
Customer Service Representative
Mayaguez, PR · On-site
$16 - $21.75/hr
Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our ...
Customer Service Representative
Mayaguez, PR · On-site
$16 - $21.75/hr
Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our ...
PR · On-site
$15.50 - $19.50/hr
Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...
Quick apply
PR · On-site
$12.50 - $15.75/hr
Join Our Team as a Healthcare Customer Service Representative! Are you passionate about helping people and delivering exceptional customer service? We are looking for dedicated professionals to join ...
Quick apply
Customer Service Representative - Distribution
San Juan, PR · On-site
$15.75 - $21.25/hr
As a Customer Service Representative (CSR ), you'll support business customer accounts by handling a high volume of customer walk-ins, inbound calls, emails, and order inquiries. You'll work closely ...
Customer Service Representative - Distribution
San Juan, PR · On-site
$15.75 - $21.25/hr
As a Customer Service Representative (CSR ), you'll support business customer accounts by handling a high volume of customer walk-ins, inbound calls, emails, and order inquiries. You'll work closely ...
Customer Service Representative - Distribution
$12.50 - $15/hr
As a Customer Service Representative (CSR ), you'll support business customer accounts by handling a high volume of customer walk-ins, inbound calls, emails, and order inquiries. You'll work closely ...
Customer Service Representative - Distribution
$12.50 - $15/hr
As a Customer Service Representative (CSR ), you'll support business customer accounts by handling a high volume of customer walk-ins, inbound calls, emails, and order inquiries. You'll work closely ...
Overnight Customer Service Representative Teleperformance information
What does an overnight customer service representative at Teleperformance do?
An Overnight Customer Service Representative at Teleperformance is responsible for assisting customers with their inquiries, issues, or concerns during nighttime hours. They communicate with customers via phone, email, or chat, providing support, resolving problems, and ensuring customer satisfaction. The role often involves working in a fast-paced environment, handling a variety of customer requests, and accurately documenting interactions. Strong communication skills and the ability to work independently during overnight shifts are essential for this position.
What are the key skills and qualifications needed to thrive as an overnight customer service representative at Teleperformance, and why are they important?
To thrive as an Overnight Customer Service Representative at Teleperformance, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is typically required. Patience, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills for this role. These competencies ensure efficient, empathetic service and effective resolution of customer issues during off-peak hours, maintaining the company's reputation and customer satisfaction.
What are some common challenges faced by overnight customer service representatives at Teleperformance and how can they be managed?
Overnight Customer Service Representatives at Teleperformance often face challenges such as managing fatigue, staying alert during late hours, and handling a higher volume of urgent customer inquiries. Maintaining a consistent sleep schedule, taking scheduled breaks, and staying hydrated can help manage fatigue. Additionally, Teleperformance provides training and support to help employees effectively resolve issues and collaborate with team leads, ensuring a supportive work environment even during overnight shifts.
What is the difference between Overnight Customer Service Representative Teleperformance vs Customer Support Specialist?
| Aspect | Overnight Customer Service Representative Teleperformance | Customer Support Specialist |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes additional certifications | High school diploma or equivalent; relevant certifications optional |
| Work Environment | Remote or call center setting, overnight shifts | Office or remote, daytime or flexible hours |
| Employer & Industry | Teleperformance, customer service industry | Various companies, customer support industry |
| Search & Comparison Intent | Yes | Yes |
The Overnight Customer Service Representative Teleperformance typically works overnight shifts in a call center or remote setting, focusing on handling customer inquiries for clients of Teleperformance. Customer Support Specialists may work during regular hours and serve a broader range of companies. While both roles require similar credentials, the main differences lie in shift timing, work environment, and employer. Understanding these distinctions helps job seekers find the role that best fits their schedule and career goals.
What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Puerto Rico?
The most popular types of Customer Service Representative Teleperformance jobs in Puerto Rico are:
What job categories do people searching Overnight Customer Service Representative Teleperformance jobs in Puerto Rico look for?
The top searched job categories for Overnight Customer Service Representative Teleperformance jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Overnight Customer Service Representative Teleperformance jobs?
Cities in Puerto Rico with the most Overnight Customer Service Representative Teleperformance job openings:
$13 - $17.50/hr
Full-time
Medical, Retirement, PTO
Re-posted yesterday
Job description
Join Our Team as a Health Services Representative!
Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer Service Representatives, playing a key role in the experience of our members and clients.
In this position, you will serve as the first point of contact, providing phone support, addressing members’ needs on the first interaction whenever possible, and ensuring a professional, empathetic, and efficient service experience.
Additionally, there are opportunities for development to support services for clients in the United States, allowing you to expand your professional experience in a dynamic and international environment.
Key ResponsibilitiesAnswer member calls and provide clear information about their health plans.
Guide and educate members about coverages, benefits, and plan promotions (non-clinical topics).
Document inquiries, actions taken, and follow-ups, ensuring accuracy and compliance.
Escalate unresolved situations or complaints to supervisors or the appropriate departments.
Participate in outbound calls, Contact Center projects, and training programs.
Maintain confidentiality of information and comply with regulations such as HIPAA and internal policies.
Minimum 1 year of Customer Service experience.
High school diploma required (college credits preferred).
Knowledge of computer applications and Microsoft Office.
Excellent verbal, written, and reading communication skills.
Bilingual (Spanish and English) preferred, especially for opportunities supporting services in the United States.
Strong customer service orientation, empathy, and proactive attitude.
Availability to work rotating shifts (Monday through Sunday, including weekends and holidays).
Specialized training in customer service, regulations, and healthcare topics.
24/7 Telemedicine service.
Free employee health and wellness programs.
Opportunities for professional growth and career development.
Paid leave.
Retirement plan.
The opportunity to positively impact the well-being of the population.
Location: On-site in Guaynabo or Mayaguez, Puerto Rico
Employment Type: Full-time or Part-time | Temporary
We are an Equal Employment Opportunity Employer (EEOC).
About TELEMEDIK
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