ZipRecruiter

Log In

1

Overnight Customer Service Representative Teleperformance Jobs in Puerto Rico

Adecco

Customer Service Representative

San Juan, PR · On-site

$13 - $13.50/hr

As a Customer Service Representative, you will provide phone support to address the needs of members or providers, taking care to thoroughly understand the type of assistance required, ask ...

NexaMotion Group

Customer Service Representative

Bayamon, PR · On-site

$13.50 - $18.50/hr

The Customer Service Representative supports customers by providing helpful information, answering questions, and responding to customers. They're the front line of support for clients and customers ...

medplast

Customer Service Representative

Vega Baja, PR · On-site

$13.50 - $18.50/hr

Materials - Customer Service Representative JOB SUMMARY: Responsible for providing customer service support, coordinate whole cycle order to delivery process and support master production scheduling ...

medplast

Customer Service Representative

Vega Baja, PR · On-site

$13.50 - $18.50/hr

Materials - Customer Service Representative JOB SUMMARY: Responsible for providing customer service support, coordinate whole cycle order to delivery process and support master production scheduling ...

medplast

Customer Service Representative

Vega Baja, PR · On-site

$13.50 - $18.50/hr

Materials - Customer Service Representative JOB SUMMARY: Responsible for providing customer service support, coordinate whole cycle order to delivery process and support master production scheduling ...

Grupo Triple-S

PR · On-site

$13 - $17.75/hr

Customer Service Representative Company: Triple-S Salud Job Location (Short): Bayamon, PR Posting Start Date: 6/17/26 At Triple-S, we are committed to providing meaningful job experiences for ...

PJ ROSALY ENTERPRISES

PR · On-site

$11/hr

Trabajo presencial responsable de atender llamadas de clientes, brindar orientación, dar seguimiento a solicitudes y resolver situaciones relacionadas con el proceso de entrega, garantizando un ...

New

PJ ROSALY ENTERPRISES

PR · On-site

$11/hr

Trabajo presencial responsable de atender llamadas de clientes, brindar orientación, dar seguimiento a solicitudes y resolver situaciones relacionadas con el proceso de entrega, garantizando un ...

New

Staff Management | SMX

Be Seen First

Bilingual Customer Service Representative

Guaynabo, PR · On-site

$12 - $13.50/hr

We are hiring immediately for a Customer Service Representative! This is a full-time opportunity with on-site training based in Guaynabo. Candidates should have an associate degree and be team ...

next page

Showing results 1-20

All JobsCustomer Service Representative Teleperformance JobsOvernight Customer Service Representative Teleperformance JobsOvernight Customer Service Representative Teleperformance Jobs in Puerto Rico

Overnight Customer Service Representative Teleperformance information

What does an overnight customer service representative at Teleperformance do?

An Overnight Customer Service Representative at Teleperformance is responsible for assisting customers with their inquiries, issues, or concerns during nighttime hours. They communicate with customers via phone, email, or chat, providing support, resolving problems, and ensuring customer satisfaction. The role often involves working in a fast-paced environment, handling a variety of customer requests, and accurately documenting interactions. Strong communication skills and the ability to work independently during overnight shifts are essential for this position.

What are the key skills and qualifications needed to thrive as an overnight customer service representative at Teleperformance, and why are they important?

To thrive as an Overnight Customer Service Representative at Teleperformance, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is typically required. Patience, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills for this role. These competencies ensure efficient, empathetic service and effective resolution of customer issues during off-peak hours, maintaining the company's reputation and customer satisfaction.

What are some common challenges faced by overnight customer service representatives at Teleperformance and how can they be managed?

Overnight Customer Service Representatives at Teleperformance often face challenges such as managing fatigue, staying alert during late hours, and handling a higher volume of urgent customer inquiries. Maintaining a consistent sleep schedule, taking scheduled breaks, and staying hydrated can help manage fatigue. Additionally, Teleperformance provides training and support to help employees effectively resolve issues and collaborate with team leads, ensuring a supportive work environment even during overnight shifts.

What is the difference between Overnight Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectOvernight Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentRemote or call center setting, overnight shiftsOffice or remote, daytime or flexible hours
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support industry
Search & Comparison IntentYesYes

The Overnight Customer Service Representative Teleperformance typically works overnight shifts in a call center or remote setting, focusing on handling customer inquiries for clients of Teleperformance. Customer Support Specialists may work during regular hours and serve a broader range of companies. While both roles require similar credentials, the main differences lie in shift timing, work environment, and employer. Understanding these distinctions helps job seekers find the role that best fits their schedule and career goals.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Puerto Rico?

The most popular types of Customer Service Representative Teleperformance jobs in Puerto Rico are:

What job categories do people searching Overnight Customer Service Representative Teleperformance jobs in Puerto Rico look for?

The top searched job categories for Overnight Customer Service Representative Teleperformance jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Overnight Customer Service Representative Teleperformance jobs?

Cities in Puerto Rico with the most Overnight Customer Service Representative Teleperformance job openings:

Overnight Customer Service Representative Teleperformance jobs near you

Customer Service Representative

Adecco

San Juan, PR • On-site

$13 - $13.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Key responsibilities

  • Provide phone support to address the needs of members or providers, including understanding assistance requirements, asking questions, and listening actively.

  • Document required information in computer systems, research complex issues across multiple databases, and work with support resources to resolve member or provider issues.

  • Assist customers in navigating UnitedHealth Group websites and contact care providers on behalf of customers to schedule appointments or connect with internal specialists.

Job description

Adecco is hiring immediately for Customer Service Representatives at United Healthcare in San Juan, PR. Customer Service Representatives handle essential tasks with one of our premier clients with starting pay at $13.00 - $13.50/hr depending on experience, plus available overtime. As a Customer Service Representative, you will provide phone support to address the needs of members or providers, taking care to thoroughly understand the type of assistance required, ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems, research complex issues across multiple databases and work with support resources to resolve member or provider issues and/or partner with others to resolve escalated issues, may assist customers in navigating UnitedHealth Group websites while encouraging and reassuring them to become self-sufficient in using our tools, and may contact care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance when needed in a call center environment. 
 
Requirements: 

  • High School Diploma/GED

  • Prior health care experience preferred

  • Previous Data Entry experience

  • Knowledge of medical or health insurance terminology preferred

  • 1+ years of customer service experience analyzing and solving customer problems OR 1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties

  • Intermediate Windows PC navigation proficiency or higher and ability to navigate in multiple systems

  • Bilingual Spanish/English proficiency

What's in this for you?

  • Weekly pay starting at $13.00 - $13.50/hr depending on experience

  • Competitive benefits with options such as medical, dental, vision, and 401(k)

Click on apply now for immediate consideration for these Customer Service Representative positions in San Juan, PR! 


Pay Details: $13.00 to $13.50 per hour
Benefit offerings available for our associates include short-term disability and additional voluntary benefits including medical, dental, vision, life insurance, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave and Vacation Leave or any other paid leave required by Federal, State, or local law where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance