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Overnight Customer Service Representative Teleperformance Jobs in Puerto Rico

FastSigns

Inside Sales /Customer Service

Guaynabo, PR · On-site

$12 - $14/hr

FASTSIGNS #440101 in Guaynabo, PR is looking for a driven and personable B2B Sales & Customer Service Representative to join our team! In this role, you'll be the face of our brand , building lasting ...

Abbott

Associate Customer Service

Arecibo, PR · On-site

$12.50 - $17.25/hr

Perform pro- active follow - up calls to sales representatives / complaints to obtain implant ... Associate degree preferred. * 2+ years of experience in a customer service or data entry in health ...

Perez Hermanos

Customer Service Red Mango

Cayey, PR · On-site

$10.50 - $11.50/hr

Customer Service - Red Mango Café Department: Operations / Customer ServicePosition: Customer ServiceReports To: Supervisor / Store ManagerClassification: Non-ExemptWork Location: Red Mango Café ...

New

Jet Aviation

Customer Service Agent

Carolina, PR · On-site

$13.50 - $18.25/hr

Position Summary As a Customer Service Agent, you'll be the friendly face passengers and crew rely ... Represent Jet Aviation professionally with industry groups, regulatory bodies, and the General ...

Jet Aviation

Customer Service Agent

Carolina, PR · On-site

$14 - $15/hr

Minimum Requirements * 1-2 years of experience in an FBO or customer service-related field ... Represent Jet Aviation professionally with industry groups, regulatory bodies, and the General ...

Tetra Tech

Customer Service Specialist

Ponce, PR · On-site

$15 - $17/hr

As a Customer Service Specialist, you will provide professional call center support for ... The base salary rate represents the low and high end of the compensation scale for this role.

Elevance Health

Cust Care Rep I-Bilingual (US)

San Juan, PR · On-site

$15.75 - $21.25/hr

Cust Care Rep I-Bilingual (US) Customer Care Representative I Hybrid 1: This role requires ... Researches and analyzes data to address operational challenges and customer service issues.

Elevance Health

Cust Care Rep I-Bilingual (US)

San Juan, PR · On-site

$15.75 - $21.25/hr

Cust Care Rep I-Bilingual (US) Customer Care Representative I Hybrid 1: This role requires ... Researches and analyzes data to address operational challenges and customer service issues.

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All JobsCustomer Service Representative Teleperformance JobsOvernight Customer Service Representative Teleperformance JobsOvernight Customer Service Representative Teleperformance Jobs in Puerto Rico

Overnight Customer Service Representative Teleperformance information

What does an overnight customer service representative at Teleperformance do?

An Overnight Customer Service Representative at Teleperformance is responsible for assisting customers with their inquiries, issues, or concerns during nighttime hours. They communicate with customers via phone, email, or chat, providing support, resolving problems, and ensuring customer satisfaction. The role often involves working in a fast-paced environment, handling a variety of customer requests, and accurately documenting interactions. Strong communication skills and the ability to work independently during overnight shifts are essential for this position.

What are the key skills and qualifications needed to thrive as an overnight customer service representative at Teleperformance, and why are they important?

To thrive as an Overnight Customer Service Representative at Teleperformance, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is typically required. Patience, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills for this role. These competencies ensure efficient, empathetic service and effective resolution of customer issues during off-peak hours, maintaining the company's reputation and customer satisfaction.

What are some common challenges faced by overnight customer service representatives at Teleperformance and how can they be managed?

Overnight Customer Service Representatives at Teleperformance often face challenges such as managing fatigue, staying alert during late hours, and handling a higher volume of urgent customer inquiries. Maintaining a consistent sleep schedule, taking scheduled breaks, and staying hydrated can help manage fatigue. Additionally, Teleperformance provides training and support to help employees effectively resolve issues and collaborate with team leads, ensuring a supportive work environment even during overnight shifts.

What is the difference between Overnight Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectOvernight Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes additional certificationsHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentRemote or call center setting, overnight shiftsOffice or remote, daytime or flexible hours
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support industry
Search & Comparison IntentYesYes

The Overnight Customer Service Representative Teleperformance typically works overnight shifts in a call center or remote setting, focusing on handling customer inquiries for clients of Teleperformance. Customer Support Specialists may work during regular hours and serve a broader range of companies. While both roles require similar credentials, the main differences lie in shift timing, work environment, and employer. Understanding these distinctions helps job seekers find the role that best fits their schedule and career goals.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Puerto Rico?

The most popular types of Customer Service Representative Teleperformance jobs in Puerto Rico are:

What job categories do people searching Overnight Customer Service Representative Teleperformance jobs in Puerto Rico look for?

The top searched job categories for Overnight Customer Service Representative Teleperformance jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Overnight Customer Service Representative Teleperformance jobs?

Cities in Puerto Rico with the most Overnight Customer Service Representative Teleperformance job openings:

Overnight Customer Service Representative Teleperformance jobs near you

Inside Sales /Customer Service

FastSigns

Guaynabo, PR • On-site

$12 - $14/hr

Full-time

Medical

Posted 13 days ago

Key responsibilities

  • Prospect and develop new B2B client relationships through outbound sales calls, emails, and in-person visits

  • Manage the full sales cycle from initial inquiry to order fulfillment and follow-up

  • Coordinate with the production team to ensure accurate and timely delivery of orders

FastSigns rating

6.9

Company rating: 6.9 out of 10

Based on 75 frontline employees who took The Breakroom Quiz

176th of 740 rated retailers

Job description

Benefits:
  • Competitive salary
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training & development

About the Role:
FASTSIGNS #440101 in Guaynabo, PR is looking for a driven and personable B2B Sales & Customer Service Representative to join our team! In this role, you'll be the face of our brand , building lasting relationships with business clients and helping them find the perfect visual communication solutions. If you thrive in a fast-paced environment and love turning client needs into real results, this is the opportunity for you.
Responsibilities:
  • Prospect and develop new B2B client relationships through outbound sales calls, emails, and in-person visits
  • Manage the full sales cycle from initial inquiry to order fulfillment and follow-up
  • Consult with business clients to understand their signage and visual communication needs
  • Prepare and present quotes, proposals, and product recommendations
  • Coordinate with production team to ensure accurate and timely delivery of orders
  • Maintain and grow existing accounts through exceptional customer service and proactive outreach
  • Track leads, sales activity, and client interactions using CRM tools

Requirements:
  • 1-3 years of experience in B2B sales, account management, or customer service
  • Strong communication and interpersonal skills in both Spanish and English
  • Proven ability to meet or exceed sales targets and KPIs
  • Self-motivated, organized, and able to manage multiple accounts simultaneously
  • Proficiency with Google Workspace
  • Experience in signage, print, or visual communications is a plus
  • Valid driver's license and reliable transportation preferred

About Us:
FASTSIGNS #440101 is a locally operated franchise of FASTSIGNS International, the world's leading sign and visual communications company with over 35 years of industry expertise. Our Guaynabo location proudly serves businesses across Puerto Rico with high-quality signage, graphics, and custom visual solutions. We're known for our creativity, reliability, and a team culture where every employee is empowered to make an impact. We have position available in Las Piedras, Carolina and Caguas.
Compensación: $12.00 - $14.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

What FastSigns employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

FASTSIGNS logo

About FASTSIGNS

Sourced by ZipRecruiter

Industry

Printing and printing services, marketing, graphic design services, specialized design services and advertising and public relations services

Company size

51 - 200 Employees

Headquarters location

Carrollton, TX, US

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