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Day Call Center Jobs in Indiana (NOW HIRING)

nLeague

Inbound Call Center Rep

Indianapolis, IN · On-site

$14.75 - $19/hr

Inbound Call Center Rep Answer in-coming 800 helpline calls, transfer calls to volunteers when ... Complete data entry each day including Client Contacts * Do labels and mailing for information ...

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Day Call Center information

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$23

How much do day call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for day call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a day call center representative?

To thrive as a Day Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is often required. Patience, active listening, and the ability to remain calm under pressure help representatives deliver excellent service and resolve customer issues effectively. These skills are important because they ensure high-quality customer interactions, efficient issue resolution, and contribute to overall customer satisfaction and company reputation.

What are common challenges faced by day call center representatives, and how can they be addressed?

Day call center representatives often face challenges such as managing high call volumes, handling difficult customers, and maintaining consistent performance throughout their shifts. To address these, it's helpful to develop strong communication and problem-solving skills, utilize stress management techniques, and make use of available support from supervisors and team members. Many centers also provide ongoing training and regular team meetings to foster collaboration and help staff stay motivated and effective.

What is a day call center?

Day Call Center jobs involve handling customer inquiries, complaints, or support requests over the phone during standard business hours. Employees in these roles typically assist customers by providing information, resolving issues, or processing transactions. Work is usually done in an office-based call center environment, and may include responding to emails or live chat in addition to phone calls. Good communication skills, patience, and the ability to multitask are important qualities for success in these positions.
What are the most commonly searched types of Call Center jobs in Indiana? The most popular types of Call Center jobs in Indiana are:
What cities in Indiana are hiring for Day Call Center jobs? Cities in Indiana with the most Day Call Center job openings:
Day Call Center jobs near you

Call Center/BDC Representative

River Oaks Honda

Merrillville, IN

$18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

*$750 per week guaranteed for your first 30 days! Flexible Scheduling Options*

The Ed Napleton Automotive Group is looking for our next Call Center/Automotive BDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton’s Midwest BDC Call Center, in Merrillville, IN, the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS) to generate appointments for the dealership sales departments.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

  • $750 per week guaranteed for your first 30 days! (Based on a 40-hour work week at $18.75 per hour)
  • Opportunity to earn $35,000-$70,000 per year. Hourly pay + Performance-Based Commissions
  • Fun, fast-paced, diverse work environment
  • Various shifts available with many flexible scheduling options
  • Medical, Dental, Vision Insurance,401K
  • For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
  • Paid Vacation and Sick Time
  • Paid Training
  • Discounts on products, services, and vehicles
  • Growth Opportunities

Job Responsibilities:

  • Handle incoming and outgoing phone calls and emails
  • Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction
  • Answer customer internet inquires by via email, phone, and text
  • Schedule sales appointments and reschedule no show customers
  • Contact customers based on current marketing incentives
  • Follow up with existing and potential customers to generate leads and close sales
  • Explain product performance, application and benefits to prospects and describing all optional equipment available for customer purchase
  • Follow up in a manner that results in the customer visiting the dealership
  • Maintain a prospect and owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction
  • Other duties as assigned by management

Job Requirements:

  • Excellent computer skills required
  • Knowledgeable to call center environment – NO COLD CALLS!
  • Automotive experience helpful but not required
  • Able to communicate persuasively with customers to set appointments
  • Willingness to undergo a background check and drug screen in accordance with local law/regulations
  • 18+ years of age or older to comply with company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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