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Day Call Center Jobs in Indiana (NOW HIRING)

Hickory Treatment Center

Call Center

Indianapolis, IN · On-site

$19/hr

Call Center Representative - Hickory Recovery Network Department: Admissions Direct Report To ... Mental health days * Holiday pay Job Qualifications: * High School diploma or equivalency required.

New

Hickory Recovery

Call Center

Indianapolis, IN · On-site

$19/hr

Call Center Representative - Hickory Recovery Network Department : Admissions Direct Report To : Director of Admissions   Job Type : Full-Time, 2nd Shift (3 -11pm), One weekend shift required   ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$14 - $18.25/hr

Call Center Agent (Lead Generator) Call Center Agents (Lead Generators) support our Outside/Inside ... Making minimum outbound call requirements per day Qualifications: * Must be 18 years of age. * High ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15 - $25/hr

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE(Sales Office ... Making minimum outbound call requirements per day QUALIFICATIONS * Must be 18 years of age. * High ...

ACR1.COM Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

Call Center Agent (Lead Generator) Dept : Sales & Marketing Location: In OFFICE (Sales Office ... Making minimum outbound call requirements per day QUALIFICATIONS * Must be 18 years of age. * High ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE (Sales Office ... Making minimum outbound call requirements per day QUALIFICATIONS * Must be 18 years of age. * High ...

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Compensation: $9.00 to $10.00 per hour based upon experience Subway Catering Call Center Whether it's game day with friends, a meeting at the office or a block party for the neighborhood, SUBWAY ® ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Whether you're supporting patients, working with teammates, or building your career, every day ... Overview: The Call Center Representative is responsible for handling inbound and outbound ...

Resource Hub

Call Center Representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Whether you're supporting patients, working with teammates, or building your career, every day ... Overview: The Call Center Representative is responsible for handling inbound and outbound ...

nLeague

Tax Call Center Specialist

Indianapolis, IN · On-site

$16 - $20/hr

Position is on-site, 7.5 hour day, 37.5 hour wk, Monday through Friday, from 8am to 4:30pm, 1 hour ... Call Center . Responsibilities include: * Enjoys Learning about a variety of Department of Revenue ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline ... Call center experience Nice to have 0

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

A Day in the Life: The Call Center Agent will provide a first-class service, ensuring that the guests' needs are met, and will do this in a pleasant manner as an ambassador of the hotel. They will be ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline ... Call center experience Nice to have 0

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Showing results 1-20

All JobsDay Call Center JobsDay Call Center Jobs in Indiana

Day Call Center information

See Indiana salary details

$10

$17

$23

How much do day call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for day call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a day call center representative?

To thrive as a Day Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is often required. Patience, active listening, and the ability to remain calm under pressure help representatives deliver excellent service and resolve customer issues effectively. These skills are important because they ensure high-quality customer interactions, efficient issue resolution, and contribute to overall customer satisfaction and company reputation.

What are common challenges faced by day call center representatives, and how can they be addressed?

Day call center representatives often face challenges such as managing high call volumes, handling difficult customers, and maintaining consistent performance throughout their shifts. To address these, it's helpful to develop strong communication and problem-solving skills, utilize stress management techniques, and make use of available support from supervisors and team members. Many centers also provide ongoing training and regular team meetings to foster collaboration and help staff stay motivated and effective.

What is a day call center?

Day Call Center jobs involve handling customer inquiries, complaints, or support requests over the phone during standard business hours. Employees in these roles typically assist customers by providing information, resolving issues, or processing transactions. Work is usually done in an office-based call center environment, and may include responding to emails or live chat in addition to phone calls. Good communication skills, patience, and the ability to multitask are important qualities for success in these positions.
What are the most commonly searched types of Call Center jobs in Indiana? The most popular types of Call Center jobs in Indiana are:
What cities in Indiana are hiring for Day Call Center jobs? Cities in Indiana with the most Day Call Center job openings:
Day Call Center jobs near you

Call Center

Hickory Treatment Center

Indianapolis, IN • On-site

$19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Call Center Representative - Hickory Recovery Network
Department: Admissions
Direct Report To: Director of Admissions
Job Type: Full-Time, 2nd Shift (3 -11pm), One weekend shift required
About the Role:

  • The Call Center Representative is an integral member of the Admissions team, functioning as the primary point of contact for prospective clients and referral partners. Under the immediate supervision of the Director of Admissions, the Call Center Representative will work to ensure the appropriate and timely conversion of direct inbound calls, emails, and other electronic referrals from outside providers. You'll work closely with other departments including Marketing, Medical & Clinical, and Utilization Review. Extensive contact via phone and email are daily expectations in a fast-paced environment assisting those seeking addictions treatment in a residential setting.
  • Casual work attire and shift differentials are available for some positions.
Why Hickory Recovery?
Hickory Recovery is setting the benchmark in mental health care, especially for those facing acute challenges or dealing with co-occurring disorders. Our focus is on
  • Delivering personalized, top tier care that fosters healing and improves wellbeing
  • Ensuring every individual has access to the best possible support and treatment
Our Mission is to provide high quality, acute care to adults struggling with mental health issues or mental health co-occurring disorders. It's Hickory's primary goal to offer expert treatment for all we serve.
What We Offer:
  • 401k
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • PTO
  • Vision insurance
  • Career development
  • Mental health days
  • Holiday pay

Job Qualifications:
  • High School diploma or equivalency required.
  • An ability to learn quickly, multi-task, and utilize effective communication skills.
  • Positive demeanor and clear understanding of professional boundaries with clients.
  • Ability to follow directives explicitly. Intrinsic motivation, client-driven service disposition, excellent time management skills, team approach, and basic computer skills.
  • Dependability and punctuality are essential to this role.
Key Responsibilities:
  • Maintain adherence to HIPAA compliance in ALL communication regarding clients in treatment.
  • Consistent, daily, engagement with clients via telephone, providing service through timely and accurate application of admissions procedures.
  • Ability to learn and grow in understanding of alcohol/substance use disorders and treatment options.
  • Minimum 1 year of employment as Call Center Representative I
  • Not currently on any type of performance monitoring
  • Maintains strict confidentiality of client information and records without exception.
  • Clarity surrounding cultural sensitivity and professional boundaries.
  • Attends all staff meetings and trainings as directed by supervisor.
  • Review of incoming documentation to determine appropriate Level of Care
  • Assist with training and development of new staff, and ongoing review of their work during probationary period as directed by Manager.
  • Quality Review and coaching of Call Center Rep I performance
  • May assist in monitoring and distribution of incoming referrals.
  • May assist in development, testing, and implementation of new processes and procedures as directed by Manager.
  • Assist with arranging transportation of clients through use of State-funded services and company driver.
  • Additional duties as assigned by Director of Admissions.

Compensation: Starting at $19.00 hourly
For more information: www.hickorytreatmentcenters.com

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