Job Title: Motor Vehicle Clerk
Pay Type: Hourly
Pay Rate: $15.00 per hour
Locations: Must be available to work at any Albuquerque and Rio Rancho locations
Schedule Requirement: Must be available to work Monday through Saturday between 8:45 a.m. and 5:30 p.m.
Job Summary
MVD Express is seeking a detail oriented and customer focused team member to join our office as a Motor Vehicle Clerk. This role is responsible for processing a variety of motor vehicle transactions while providing accurate, timely, and professional service to customers.
This position includes both standard clerk duties and more detailed title processing work. You will work directly with customers and internal teams.
This role may requires working at different MVD Express locations based on business needs.
We are willing to train the right person who brings a strong work ethic, attention to detail, and a commitment to customer service.
If you enjoy working in a fast paced environment and take pride in getting the details right, this is a great opportunity.
What You Will Do
Process Motor Vehicle Transactions
โข Complete title and registration transactions accurately and efficiently
โข Process vehicle transfers, renewals, duplicate titles, and registrations
โข Handle more detailed transactions such as liens, VIN inspections, and out of state titles
โข Review and verify documents for accuracy and completeness
โข Ensure compliance with state regulations and company procedures
Provide Customer Service
โข Assist customers in person, over the phone, and through email
โข Clearly explain processes, requirements, and fees
โข Resolve issues and answer questions in a professional manner
โข Maintain a positive and helpful customer experience
Perform Road Testing and TSA Duties
โข Conduct road tests in accordance with state guidelines
โข Evaluate driving performance and complete required documentation
โข Maintain TSA certification and follow all TSA procedures and requirements
โข Ensure compliance with all security protocols related to testing and identification
Maintain Accuracy and Compliance
โข Follow all policies related to confidentiality and data security
โข Maintain accurate records and documentation
โข Stay up to date on changing state regulations and procedures
What We Are Looking For
โข Previous experience in motor vehicle, title processing, or similar administrative work preferred, but not required
โข Strong attention to detail and accuracy
โข Ability to learn and apply state regulations
โข Strong data entry and computer skills
โข Excellent customer service and communication skills
โข Ability to work in a fast paced environment
โข Valid Driver's License required
โข Ability to successfully pass a criminal background check
โข Ability to successfully pass a motor vehicle record review
Physical Requirements
โข Ability to operate standard office equipment including computer, phone, and printer
โข Ability to sit and stand for extended periods
โข Ability to review detailed documents for accuracy
What We Offer
โข 15 an hour
โข Health benefits including medical, dental, and vision
โข 401(k) with company match
โข Paid Time Off (PTO)
โข Paid holidays
โข Training and certification opportunities
โข A supportive, team oriented work environment
We are an Equal Opportunity Employer and value diversity. All employment decisions are based on business needs, job requirements, and individual qualifications.