Salary: $67,191.00 - $92,904.00 Annually
Location : City Hall, 350 South 5th Street, Minneapolis, MN
Job Type: Full-time
Job Number: 2026-00239
Department: Performance Management & Innovation
Division: Performance Management & Innovation
Opening Date: 05/19/2026
Closing Date: 5/28/2026 11:59 PM Central
FLSA: Exempt
Bargaining Unit: CPE
Position DescriptionThe Department of Performance Management and Innovation helps the City innovate and transform residents' lives. Working with residents, City departments, elected officials, stakeholders, organizations and community partners, we push for bold new ideas, collaborate to develop solutions that support community-centered service delivery and demonstrate measurable results. An internal consultancy within the enterprise, our collaborative approach advances innovation and moves the dial on equity by:
- Carefully exploring the issue and its unique challenges
- Understanding what has worked before and what others are doing successfully
- Leveraging techniques that generate new, relevant ideas
- Providing structured project management to drive outcomes
- Maintaining a data-driven culture that demonstrate results
The Business Process and Data Analyst will work in partnership with existing City staff and other stakeholders to identify areas where our public services are contributing to inequities. Perform research, data analysis, forecasting, data modeling, and generate dynamic content using enterprise, department, and third-party data sources. Provide assistance in the management, analysis, and visualization of department data. Develop data-driven processes to assess problems, generate responsive and innovative solutions, and deliver equitable and measurable results.
Work Location: This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office.
The City of Minneapolis does not sponsor applicants for work visas.
Job Duties and Responsibilities• Analyze performance data and interpret data trends using a variety of techniques and tools.
• Coordinate research efforts, including best practice studies, literature searches and survey work to provide continued optimization of efficiency and effectiveness in operations and programs.
• Develop, implement and sustain enterprise and department specific strategies related to the collection, reporting and stewardship of performance data.
• Assist in the development and management of the Innovation Team process for identifying and addressing continuous improvement opportunities for City services.
• Assist in the coordination, creation and improvement of innovation generating techniques for City staff including the design and delivery of training curriculum.
• Work with the Innovation Team Director and Program Manager to provide candid assessments of program performance and strategies for improving City services
• Managing and maintaining strong relationships with numerous city government officials and other stakeholders
• Assist in the development and maintenance of the city website to report performance information to the public, Mayor, City Council and employees.
Working Conditions: Normal Office Setting
Required QualificationsMinimum Qualifications: Bachelor's Degree in Public Administration, Business Administration, Economics or a related field or equivalent
Minimum Experience: Two (2) years of experience performing duties related to those listed above
Equivalency: An equivalent combination of education and experience closely related to the duties of the position MAY be considered.
A resume is required. You must attach an updated resume to your application.Selection ProcessThe selection process will consist of one or more of the following steps: a rating of relevant education and experience 100%. It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score 70% on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.
Background CheckThe City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.
Union RepresentationThis position is represented by a collective bargaining agreement between the City of Minneapolis and the Minneapolis Professional Employees Association (CPE). For more information on the terms and conditions of this agreement please visit:
Eligible List StatementThe names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire two (2) months after it has been established.
Interview SelectionThe hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.
Knowledge, Skills and Abilities• Ability to coordinate multiple projects at the same time and organize work to meet deadlines and conflicting priorities.
• Ability to understand policy and management implications of program issues and make recommendations.
• Ability to analyze, interpret and report results of analysis.
• Preferred experience with GIS and mapping analysis
• Ability to present clear and concise reports, both orally and in writing.
• Ability to establish and maintain effective working relationships in the City structure at all levels.
• Knowledge of performance measures.
• Preferred knowledge of business process analysis techniques - e.g., Lean
• Knowledge of program planning, including evaluation, communication methods and techniques.
• Strong knowledge and use of Microsoft Office products (Word, Excel, PowerPoint).
• Strong presentation and facilitation skills.
• Preferred knowledge of City structure, policies and regulations governing the operations of City departments.
• Understanding of income, racial and place-based inequities and related current
dialogue.
As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.
The City of Minneapolis is proud to be an Equal Employment Opportunity employer.
Benefits SummaryOur employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees' health and financial well-being. Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the
InsuranceHealth insuranceEligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet and HealthPartners Medical Group First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.
Dental insuranceThe City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.
Life insuranceThe city provides basic life insurance of one times your annual salary up to $50,000. You can elect to purchase optional life insurance.
Paid time offOur generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and
Paid parental leaveCity employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.
RetirementCity employees earn a pension and may choose to participate in additional retirement savings programs.
- Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.
- Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).
TransportationEligible City employees may choose to participate in the following transportation programs:
- Metropass: The program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
- Parking or Van Pool: The City of Minneapolis gives you options to pay certain commuting costs, such as qualified parking and van pool expenses, with pre-tax dollars.
Learning and developmentTo engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University, St. Catherine's, and St. Mary's University of Minnesota are available to City employees.
Other perksEmployees can also take advantage of flexible spending accounts, the , health club discounts and more.
01
How did you find out about this position? (Select all that apply)
- Recruiter
- City of Minneapolis website
- City of Minneapolis employee
- City of Minneapolis Career Opportunities Bulletin
- Friend, family, or community
- League of Minnesota Cities website
- Diversityjobs.com website
- Governmentjobs.com website
- Indeed.com website
- Minnesotajobs.com website
- Minnesota Council of Nonprofits website
- Other Website
- LinkedIn
- Twitter / X
- Facebook
- Other social media site
- Newspaper
- Other media
- College or University
- Community organization
- Job Fair
- Professional association
- Site Visit
- None of the above
02
Please specify where you heard about the position (e.g., website name, City of Minneapolis employee name, job fair, professional association).
03
What is the highest level of education you have successfully completed?
- High School Diploma or GED
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctorate
04
Please select the field of study in which you have obtained your degree in:
- Public Administration
- Business Administration
- Economics
- Other
- None of the above
05
If you marked 'Other' to previous question, please indicate what your degree is in and indicate if you took any data-related classes in that degree.
06
How many years of work experience do you have performing duties similar to those mentioned in the job announcement?
- No Experience
- Less than 2 years
- 2 years but less than 4
- 4 years but less than 6
- 6 or more years
07
How many years of experience do you have performing research, data analysis, and forecasting on trends and opportunities?
- No Experience
- Less than 1 year
- 1 year but less than 2
- 2 years but less than 3
- 3 years but less than 4
- 4 years but less than 5
- 5 or more years
08
How many years of professional-level experience working in a governmental environment (local, state, tribal, or federal agency) do you have?
- No Experience
- Less than 1 year
- 1 year but less than 2
- 2 years but less than 3
- 3 years but less than 4
- 4 or more years
09
How many years of experience do you have in data modeling?
- No Experience
- Less than 1 year
- 1 year but less than 2
- 2 years but less than 3
- 3 years but less than 4
- 4 years but less than 5
- 5 or more years
Required Question