ZipRecruiter

Log In

1

Dakine Jobs (NOW HIRING)

JR286

Customer Service Representative

Torrance, CA

$16.50 - $22.50/hr

We are looking for an organized and motivated Customer Service Representative to join the Dakine Equipment Customer Service team. This role serves as the foundation for developing future Customer ...

Jr286 Careers

Customer Service Representative

Torrance, CA

$16.75 - $22.75/hr

We are looking for an organized and motivated Customer Service Representative to join the Dakine Equipment Customer Service team. This role serves as the foundation for developing future Customer ...

JR286

Customer Service Representative

Torrance, CA · On-site

$16.50 - $22.50/hr

We are looking for an organized and motivated Customer Service Representative to join the Dakine Equipment Customer Service team. This role serves as the foundation for developing future Customer ...

All JobsDakine Jobs

Dakine information

What is the difference between Dakine vs Surf Instructor?

AspectDakineSurf Instructor
Required CredentialsProduct knowledge, retail experienceSurf certification, lifeguard certification
Work EnvironmentRetail stores, outdoor sports shopsBeach, surf schools, outdoor settings
Industry UsageOutdoor gear and apparelSurfing and water sports industry

While Dakine primarily focuses on outdoor gear and apparel retail, a Surf Instructor specializes in teaching surfing skills at beaches and surf schools. Both roles involve outdoor environments, but Dakine employees work mainly in retail settings, whereas Surf Instructors are active in water-based locations. Understanding these differences helps job seekers find roles aligned with their skills and interests in the outdoor sports industry.

What is a Dakine and what do they do?

Dakine is not a job title, but rather a well-known brand specializing in outdoor apparel, backpacks, and accessories primarily for sports such as surfing, snowboarding, skiing, biking, windsurfing, and skateboarding. People often refer to 'Dakine' when talking about products from this company. If you are seeking information about careers at Dakine, positions may include roles in design, product development, marketing, and retail. Employees at Dakine typically focus on creating and promoting high-quality gear for outdoor enthusiasts.

What are the key skills and qualifications needed to thrive as a Dakine Sales Representative, and why are they important?

To thrive as a Dakine Sales Representative, you need strong product knowledge, sales acumen, and a background in retail or outdoor equipment sales. Familiarity with point-of-sale (POS) systems, inventory management software, and customer relationship management (CRM) platforms is typically required. Exceptional communication, customer service, and problem-solving skills help you engage with customers and build lasting relationships. These skills and qualities are vital for meeting sales targets, providing excellent service, and representing the Dakine brand effectively.

What are the typical responsibilities and team dynamics for a Product Designer at Dakine?

As a Product Designer at Dakine, you'll typically be responsible for developing innovative concepts for outdoor gear and apparel, collaborating closely with engineers, marketers, and the production team. Your daily tasks may include creating sketches, selecting materials, prototyping, and participating in product testing to ensure functionality and durability. The team environment is highly collaborative, with frequent cross-functional meetings to align on design vision and product goals. This role offers opportunities to expand your skills in technical product development while learning from experienced professionals in the outdoor industry.
More about Dakine jobs
What cities are hiring for Dakine jobs? Cities with the most Dakine job openings:
What states have the most Dakine jobs? States with the most job openings for Dakine jobs include:
What job categories do people searching Dakine jobs look for? The top searched job categories for Dakine jobs are:
Dakine jobs near you
Infographic showing various Dakine job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution.
Customer Service Representative

Customer Service Representative

JR286

Torrance, CA

$16.50 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 6 days ago

Job description

We are looking for an organized and motivated Customer Service Representative to join the Dakine Equipment Customer Service team. This role serves as the foundation for developing future Customer Service Account Representatives by building knowledge of order management, customer support, systems, and cross-functional processes. The CSR will support assigned customer accounts, assist with order management activities, and partner with experienced CS team members to develop the skills necessary to manage customer accounts independently.

What You'll Do: 

Customer & Account Support

  • Support assigned customer accounts and sales territories with day-to-day customer service needs.
  • Respond to customer and sales representative inquiries with timely and accurate communication.
  • Build relationships with customers, sales reps, and internal partners.

Order Management Development

  • Assist with order entry, maintenance, and order updates.
  • Learn and support EDI customer processes.
  • Assist with customer order holds, returns, and credit requests.
  • Monitor order status and escalate issues when needed.
  • Partner with CSR II and Senior CSR team members on complex order challenges.

Cross-Functional Partnership

  • Collaborate with Sales, Distribution, Finance, AR, and Operations teams.
  • Assist with troubleshooting shipment delays, pricing questions, and order issues.
  • Develop knowledge of Dakine products, sales programs, and customer processes.

Process & Team Support

  • Maintain accurate customer and order documentation.
  • Support reporting and process improvement initiatives.
  • Assist with warranty support and consumer inquiries as needed.
  • Participate in team meetings, training, and development activities.
  • Other duties as assigned. 

What to Bring: 

  • 1+ years of customer service, sales support, or related experience.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong communication and problem-solving skills.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Willingness to learn ERP systems, order management, and EDI processes.
  • Team-oriented mindset with a desire to grow within Customer Service.

What We Offer:

  • Competitive salary (we leverage market data) + benefits (medical, dental, vision, 401k match, life insurance, pet insurance)
  • Company gym with access to personal trainer
  • On-site Kitchen
  • Paid Parental Leave
  • 13 company holidays
  • Professional development workshops
  • Employee product discounts on selected brands

Apply