Cyber Security Technical Writer Jobs in Quebec (NOW HIRING)

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Join the Partner Solutions (PSI) team as a Security Advisor Specialist in incident management!

We are a passionate team driven by innovation and a desire to push boundaries. Our environment is dynamic and supports learning and professional growth. We believe in the power of transformation and are committed to continually evolving to meet the challenges of a constantly changing world.

What you'll do here:

• Ensure optimal triage of security alerts while supporting the escalation and eradication of cybersecurity incidents within established timelines.

• Identify anomalies, investigate advanced cyber events, and provide third-level support for investigations and confirmed incidents as required.

• Participate in the cybersecurity incident lifecycle, from preparation through post-mortem.

• Ensure optimal coverage by reviewing detection rules, recommending improvements and/or proposing new rules based on the organization's operating context.

• Contribute to the creation, enhancement, review, and maintenance of documentation in line with industry best standards.

• Collaborate with various internal teams on projects and initiatives as a subject matter expert (SME) when required.

• Respond to user requests related to cybersecurity.

• Participate in the 24/7 support rotation in collaboration with other team members.

What you bring to the table:

• Strong understanding of log sources (EDR, SIEM, NDR, DNS, email, web proxy, identity (AD/Azure AD)).

• Strong understanding of query languages: CQL, KQL, SQL; correlation and pivoting techniques.

• Strong understanding of detection engineering: rule writing, ATT&CK mapping.

• Understanding of phishing/social engineering techniques, initial access vectors, privilege escalation, lateral movement, and exfiltration.

• Bachelor's degree in Information Technology, Systems Security Management, or other relevant experience.

• Five (5) to eight (8) years of experience in the information security (cybersecurity) field.

• Expert knowledge of security incident management principles.

• Excellent analytical, synthesis, and problem-solving skills.

• Outstanding team spirit.

• Initiative-taking and self-directed.

• Strong attention to detail and excellent communication skills.

• Ability to mentor team members and transfer knowledge.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

• Demonstrated commitment to training, self-learning, and maintaining cybersecurity technical skills.

• No Canadian work experience required, but authorization to work in Canada is required.

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.