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Cyara Jobs (NOW HIRING)

Klap6

Sr Java SDET - 100% Remote

San Antonio, TX · On-site +1

$51.75 - $65.75/hr

Technology Skills Selenium RS/Webdriver Load UI, Load Runner, JMeter, Karate tool etc App Scan, Polaris, Twistlock Security/Integrity testing Attest Jaws, Contrast Color Analyzer, Cyara, Talkback ...

Compunnel

AWS Connect Developer/Engineer

Durham, NC · On-site

... Cyara Designer for contact center testing and automation. • Experience with Angular, HTML5, CSS3, and JavaScript. • Experience designing highly available, scalable, cloud-native enterprise ...

iTek People, Inc.

SDET Engineer

Somers, CT · On-site

JUnit, Jest, or equivalent; experience building custom frameworks a plus - Tools and Test Platforms - SOAPUI, Postman, Bruno, Playwright, Selenium, Cucumber, Hammer and Cyara. - Voice and Chat test ...

Cigna

Application Development Senior Advisor

Saint Louis, MO · On-site +1

$93K - $128K/yr

Confluence or similar tools; • Working within a large-scale financial enterprise environment; • Voice and digital domain testing tools such as Hammer and Cyara; • Spring/Springboot; JavaScript;

Cigna

Application Development Senior Advisor

Saint Louis, MO · Remote

$93K - $128K/yr

Voice and digital domain testing tools such as Hammer and Cyara; Spring/Springboot; JavaScript; Hibernate; RestAPI; Microservices; MongoDB; Kafka; Rabbit MQ; Redis; Postgre SQL; Oracle SQL; HTML;

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How much do cyara jobs pay per year?

As of Aug 7, 2026, the average yearly pay for cyara in the United States is $85,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a Cyara?

A Cyara job typically involves working with the Cyara CX Assurance platform, which helps organizations automate testing and monitoring of their customer experience (CX) systems. Roles may include positions in software development, quality assurance, customer support, or sales engineering. Responsibilities often involve scripting test cases, analyzing CX performance, troubleshooting issues, and ensuring seamless customer interactions across voice and digital channels.

What are the key skills and qualifications needed to thrive in the Cyara position, and why are they important?

Cyara specialists typically require strong knowledge of software testing, experience with automated testing tools, and an understanding of customer experience (CX) systems. Familiarity with the Cyara platform, scripting languages, API integrations, and relevant certifications such as ISTQB are highly valued. Strong analytical thinking, attention to detail, and excellent communication skills distinguish top candidates. These capabilities are essential to efficiently design, execute, and optimize automated CX test cases, ensuring superior quality and reliability.

What does a typical day look like for someone working in a Cyara automation role?

In a Cyara automation role, your day often starts with reviewing test case results from overnight runs, analyzing any failures, and prioritizing issues for resolution. You’ll collaborate closely with QA engineers, developers, and customer support teams to design new automated test scenarios and maintain the Cyara testing environment. Regular activities include scripting, updating test cases based on evolving requirements, and participating in agile standups to align on project goals. This role provides hands-on experience with innovative CX technologies and offers the opportunity to contribute directly to customer quality assurance, making it dynamic and rewarding.

What does the company Cyara do?

Cyara is a company that provides customer experience testing and monitoring solutions for contact centers and omnichannel communication systems. It offers tools to automate testing of IVR, chatbots, and other digital channels to ensure quality and performance. The company’s platform helps organizations improve customer interactions and reduce downtime through continuous testing and validation.
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Cyara jobs near you
Infographic showing various Cyara job openings in the United States as of August 2026, with employment types broken down into 53% Full Time, and 47% Contract. Highlights an 59% In-person, 12% Hybrid, and 29% Remote job distribution, with an average salary of $85,949 per year, or $41.3 per hour.

Quality Assurance Consultant

Voxai Solutions, Inc.

Coppell, TX • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Description:

This role is an excellent entry point for candidates with a Computer Science, Information Systems, or related technical background who are eager to build a career in the IT industry.


As a Quality Assurance Consultant, you will support enterprise contact center technology used by corporations and government organizations. This position involves maintaining, improving, and testing systems that support critical customer communication platforms.


You will work within established processes to manage system updates, perform ongoing maintenance, and respond to customer-reported issues. The role includes testing, implementation support, and system upgrades related to the Genesys contact center platform, as well as working with SQL to support reporting, data transfers (ETL), and business intelligence functions.


Consultants will gain exposure to many components of the Genesys ecosystem, including automation, AI-powered tools, IVR systems, messaging channels, analytics, and reporting solutions.

Requirements:

Responsibilities:

? Establish and maintain QA standards to ensure consistent quality across projects and deliverables

? Develop and document test strategies for client implementations

? Create end-to-end testing scenarios and detailed test cases

? Build testing frameworks that support complete business process validation

? Promote adoption of testing processes and assets across internal and client teams

? Define and track QA metrics and performance indicators

? Contribute to initiatives that automate manual testing activities

? Execute test plans and document results

? Identify, troubleshoot, and help resolve system issues

? Continuously build knowledge of the Genesys contact center platform and related technologies

? Collaborate with cross-functional teams and participate in client-facing discussions when needed

? Client-facing role with hands-on involvement in projects

? Hybrid schedule: 3 days per week in office


Requirements:

? Experience with automation tools such as Selenium, LoadRunner, TestRail, or BeSpoken

? Experience with Cyara or similar call center testing tools

? Knowledge of Java and data structures

? Exposure to contact center technologies or call center environments


Preferred Qualifications:

? 2 years of experience working in Quality Assurance or software testing environments, or equivalent education experience preferred.

? Experience supporting System Integration Testing (SIT) and assisting with User Acceptance Testing (UAT)

? Strong written and verbal communication skills

? Solid understanding of QA processes, testing documentation, and test planning

? Familiarity with testing automation practices and tools

? Analytical mindset with strong problem-solving skills


Benefits:

? 401(k) with company match

? Medical, dental, and vision insurance

? Health Savings Account (HSA)

? Paid time off

? Employee referral program

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