Detroit, MI · Remote
Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only Must-Have Skills: * Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse) * IVR Testing & Voice ...
Posted today
Quick apply
Detroit, MI · Remote
Remote (USA) Employment Type: Full-Time Experience Required: 6-10 Years Visa Type: USC / GC Only Must-Have Skills: * Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse) * IVR Testing & Voice ...
Posted today
Austin, TX · On-site +1
Test automation (e.g., Cyara) * Junit * JMeter * Selenium Desired Experience * IVR application familiarity (speech & DTMF systems) * Any experience with major Asian or European languages useful
Austin, TX · On-site +1
Test automation (e.g., Cyara) * Junit * JMeter * Selenium Desired Experience * IVR application familiarity (speech & DTMF systems) * Any experience with major Asian or European languages useful
San Antonio, TX · Remote
$51.75 - $65.75/hr
... Remote) Work closely with software engineers to build quality by ensuring proper test and ... Analyzer, Cyara, Talkback, Voiceover Thanks & Regards Arun Kumar V Klap6 (925) x (4OO) x (992O ...
San Antonio, TX · Remote
$51.75 - $65.75/hr
... Remote) Work closely with software engineers to build quality by ensuring proper test and ... Analyzer, Cyara, Talkback, Voiceover Thanks & Regards Arun Kumar V Klap6 (925) x (4OO) x (992O ...
San Antonio, TX · On-site +1
$51.75 - $65.75/hr
... Remote) Work closely with software engineers to build quality by ensuring proper test and ... Analyzer, Cyara, Talkback, Voiceover Thanks & Regards Arun Kumar V Klap6 (925) x (4OO) x (992O ...
San Antonio, TX · On-site +1
$51.75 - $65.75/hr
... Remote) Work closely with software engineers to build quality by ensuring proper test and ... Analyzer, Cyara, Talkback, Voiceover Thanks & Regards Arun Kumar V Klap6 (925) x (4OO) x (992O ...
| Aspect | Remote Cyara | Remote Test Automation Engineer |
|---|---|---|
| Primary Role | Designing and executing customer experience testing using Cyara platform | Developing and maintaining automated test scripts for software applications |
| Required Skills | Cyara platform expertise, scripting, QA testing | Programming, test automation tools, scripting languages |
| Work Environment | Remote, customer-focused testing teams | Remote, software development and QA teams |
| Certifications | Cyara certifications, QA certifications | ISTQB, Selenium, programming certifications |
While both roles involve testing, Remote Cyara focuses on customer experience testing using the Cyara platform, whereas Remote Test Automation Engineer emphasizes developing automated tests for software applications. Both roles often work remotely and require scripting skills, but their tools and primary focus differ.
Full-time
Posted 22 hours ago
Posted today
Hiring Alert | Cyra Tester
Location:Remote (USA)
Employment Type: Full-Time
Experience Required: 6–10 Years
Visa Type: USC / GC Only
Must-Have Skills:
• Cyara Testing Platform (Cyara Velocity, Cruncher, Pulse)
• IVR Testing & Voice Application Testing
• Automated Test Script Development & Execution
• Contact Center Testing Experience
• CXone Studio / Architect IVR Testing
• Genesys Cloud IVR Testing
• Call Routing, Queues, Skills & CTI Validation
• DTMF / ASR / TTS Validation
• Voice Load & Performance Testing
• Call Simulation & Concurrent Call Testing
• Regression, Smoke & Functional Testing
• Python / JavaScript for Test Automation
• Test Case Design & Execution
• Defect Analysis, Troubleshooting & Reporting
• End-to-End Customer Journey Testing
Preferred Experience:
• 4+ years of experience working with contact center technologies.
• Hands-on experience testing IVR platforms (Manual + Cyara Automation).
• Strong understanding of contact center concepts including IVR, Bots, Routing, CTI, Agent Desktop, Dialers, and WFM.
• Experience with voice automation and performance testing frameworks.
• Strong analytical, troubleshooting, and communication skills.
Education:
Bachelor’s Degree in Computer Science or related field preferred.
Tech Stack:
Cyara | Cyara Velocity | Cyara Cruncher | Cyara Pulse | IVR Testing | Voice Application Testing | Contact Center Testing | CXone Studio | Genesys Cloud | CTI | DTMF | ASR | TTS | Voice Automation | Performance Testing | Regression Testing | Smoke Testing | Functional Testing | Python | JavaScript | Test Automation | Customer Journey Testing | WFM | Call Routing | IVR Platforms
