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Cyara Jobs (NOW HIRING)

Cyara

Account Executive - North America New Logo

$140K - $220K/yr

Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your ...

Cyara

Executive Assistant

San Francisco, CA

Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. As the only unified platform for continuous testing and monitoring across voice, digital ...

Cyara

Sales Development Representative

$70K - $90K/yr

Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your ...

Cyara

Senior Enterprise Account Executive

$240K - $300K/yr

Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your ...

Cyara

Executive Assistant

San Francisco, CA · Hybrid

$95K - $110K/yr

Executive Assistant To The CEO This is a unique opportunity to join Cyara at an exciting stage of growth as Executive Assistant to the CEO. As a trusted partner to the CEO and Executive Leadership ...

Cyara

Executive Assistant

San Francisco, CA · Hybrid

$95K - $110K/yr

Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your ...

MomentoUSA

Automation Test Engineer

Dallas, TX · Hybrid

$45.50 - $60/hr

Automation Test Engineer - Amazon Connect, IVR, Cyara Hybrid : TX,NY,MO, CA Overview: • We are seeking a skilled Automation Test Engineer with deep expertise in Amazon Connect, IVR systems, and ...

PTP

IVR Test Engineer - REMOTE

Austin, TX · On-site +1

Test automation (e.g., Cyara) * Junit * JMeter * Selenium Desired Experience * IVR application familiarity (speech & DTMF systems) * Any experience with major Asian or European languages useful

Goldenpick Technologies

IVR Tester

San Jose, CA · Remote

Familiarity with automated testing tools (Cyara Velocity ). * Understanding of downstream system integrations (Salesforce, Bringg, Pinpoint, CTI). * Ability to document precise test cases ...

Asurion

Leverage automation and cloud-based testing platforms such as Cyara, AWS, and related technologies to support scalable quality engineering solutions. * Support quality validation across customer ...

United IT Solutions

Sr. Business Analyst

Troy, MI

$86K - $112K/yr

Project work using Cyara automated IVR testing tool * Experience with ICE Mortgage Servicing Procession (MSP) application * Experience with Fiserv DNA * Experience with IVR reporting, such as eGain ...

MM International

IVR Quality Engineer

Fort Mill, SC · On-site

Skilled in tools like Hammer, Cyara, and Twilio for IVR testing, plus Selenium, Appium, and Playwright for UI/API automation. (they use hammer now but are not tied to using it. They want someone to ...

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How much do cyara jobs pay per year?

As of Jun 11, 2026, the average yearly pay for cyara in the United States is $85,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $99,000.00 per year, depending on experience, location, and employer.

Is Cyara a good company to work for?

Cyara is a technology company that provides customer experience testing and automation solutions. Employees often cite a collaborative work environment and opportunities to work with cloud-based tools, but reviews on company culture and benefits vary. As with any organization, individual experiences may differ based on role and location.

Which 5 jobs will remain after AI?

Jobs that require complex human interaction, creativity, strategic thinking, and emotional intelligence, such as customer service representatives, healthcare professionals, software developers, data analysts, and skilled tradespeople, are likely to persist after AI advancements. These roles often involve nuanced judgment, empathy, and adaptability that AI cannot fully replicate. Skills in communication, problem-solving, and domain-specific expertise will remain valuable in the evolving job market.

What is a Cyara job?

A Cyara job typically involves working with the Cyara CX Assurance platform, which helps organizations automate testing and monitoring of their customer experience (CX) systems. Roles may include positions in software development, quality assurance, customer support, or sales engineering. Responsibilities often involve scripting test cases, analyzing CX performance, troubleshooting issues, and ensuring seamless customer interactions across voice and digital channels.

What are the key skills and qualifications needed to thrive in the Cyara position, and why are they important?

Cyara specialists typically require strong knowledge of software testing, experience with automated testing tools, and an understanding of customer experience (CX) systems. Familiarity with the Cyara platform, scripting languages, API integrations, and relevant certifications such as ISTQB are highly valued. Strong analytical thinking, attention to detail, and excellent communication skills distinguish top candidates. These capabilities are essential to efficiently design, execute, and optimize automated CX test cases, ensuring superior quality and reliability.

Who is the CEO of Cyara?

As of October 2023, the CEO of Cyara is Alok Kulkarni. He has been leading the company, which specializes in customer experience testing and automation, since 2020.

What does a typical day look like for someone working in a Cyara automation role?

In a Cyara automation role, your day often starts with reviewing test case results from overnight runs, analyzing any failures, and prioritizing issues for resolution. You’ll collaborate closely with QA engineers, developers, and customer support teams to design new automated test scenarios and maintain the Cyara testing environment. Regular activities include scripting, updating test cases based on evolving requirements, and participating in agile standups to align on project goals. This role provides hands-on experience with innovative CX technologies and offers the opportunity to contribute directly to customer quality assurance, making it dynamic and rewarding.

What does the company Cyara do?

Cyara is a company that provides customer experience testing and monitoring solutions for contact centers and omnichannel communication systems. It offers tools to automate testing of IVR, chatbots, and other digital channels to ensure quality and performance. The company’s platform helps organizations improve customer interactions and reduce downtime through continuous testing and validation.
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Cyara jobs near you
Cyara Tester ___Remote ___ Contract

Cyara Tester ___Remote ___ Contract

Acestack

Jersey City, NJ • Remote

Contractor

Posted 9 days ago

Job description

Job Title: Cyara Tester

Location: Remote, but once in a quarter office visit
Long Term Contract

Job Description:

We are looking for a skilled Cyara Tester to join our team onsite in Jersey City, NJ on a contract basis. The ideal candidate will have hands-on experience with Cyara test automation platform, especially in testing IVR (Interactive Voice Response) and contact center solutions. This role requires strong analytical skills, test strategy development, and the ability to work closely with QA, development, and telephony teams to ensure end-to-end testing coverage.

Key Responsibilities:

  • Design, develop, and execute automated IVR and voice channel test scripts using the Cyara platform.
  • Validate customer journeys and call flows through test automation for both inbound and outbound contact center solutions.
  • Develop test plans, scenarios, and scripts based on business requirements and system specifications.
  • Analyze results, identify defects, and coordinate with development teams for resolution.
  • Monitor and maintain test environments and data integrity.
  • Generate test reports, track metrics, and provide updates to stakeholders.
  • Collaborate with QA teams, system engineers, and business users to ensure complete test coverage and solution quality.

Required Skills and Experience:

  • Overall IT experience: 7-10 Years.
  • 4+ years of experience in QA Testing, with at least 1-2 years of hands-on Cyara test automation experience.
  • Strong understanding of IVR systems, SIP, telephony environments, and contact center flows.
  • Experience in building automated call flows and testing audio quality, DTMF, and voice prompts.
  • Experience working with Genesys, Avaya, or other contact center platforms.
  • Scripting skills (Python, JavaScript, etc.) for custom test scenarios.
  • Knowledge of SIP protocol analysis and voice quality testing.
  • Cyara certifications or formal training is a plus.
  • Familiarity with Agile/Scrum methodologies.
  • Strong communication and documentation skills.
  • Ability to troubleshoot issues and perform root cause analysis.
AceStack logo

About AceStack

Sourced by ZipRecruiter

AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.

Company size

51 - 200 Employees

Headquarters location

NJ, US

Year founded

2017

Social media

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