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Cyara Jobs (NOW HIRING)

• Develop, maintain, and execute CYARA automated test scripts. • Build automated suites for regression, smoke, and functional testing. • Validate IVR behavior, call routing, prompts, error ...

Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your ...

Cyara is the confidence layer that answers that question, testing AI agents with AI agents to detect hallucinations, validate decisions, and ensure compliance before failures ever reach your ...

IVR Automation Tester

Manhattan, NY · On-site

$50.75 - $67/hr

IVR Automation Tester with Cyara NYC NY (Hybrid) Long Term Overview: We are seeking a skilled Automation Test Engineer with deep expertise in Amazon Connect, IVR systems, and Cyara. The role involves ...

Cyra Tester

Detroit, MI · On-site

$80K - $85K/yr

... Cyara and Python/JavaScript for test automation • Minimum 4 years of experience in contact center related technologies and experience in testing any IVR platform (manual and Cyara) • Good ...

New

Automation Test Engineer

Dallas, TX · Hybrid

$45.50 - $60/hr

Automation Test Engineer - Amazon Connect, IVR, Cyara Hybrid : TX,NY,MO, CA Overview: * We are seeking a skilled Automation Test Engineer with deep expertise in Amazon Connect, IVR systems, and Cyara.

Test automation (e.g., Cyara) * Junit * JMeter * Selenium Desired Experience * IVR application familiarity (speech & DTMF systems) * Any experience with major Asian or European languages useful

Sr Java SDET - 100% Remote

San Antonio, TX · Remote

$51.75 - $65.75/hr

Technology Skills Selenium RS/Webdriver Load UI, Load Runner, JMeter, Karate tool etc App Scan, Polaris, Twistlock Security/Integrity testing Attest Jaws, Contrast Color Analyzer, Cyara, Talkback ...

Skilled in tools like Hammer, Cyara, and Twilio for IVR testing, plus Selenium, Appium, and Playwright for UI/API automation. (they use hammer now but are not tied to using it. They want someone to ...

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Cyara information

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$34.5K

$85.9K

$120.5K

How much do cyara jobs pay per year?

As of Aug 7, 2026, the average yearly pay for cyara in the United States is $85,949.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $99,000.00 per year, depending on experience, location, and employer.

What is a Cyara?

A Cyara job typically involves working with the Cyara CX Assurance platform, which helps organizations automate testing and monitoring of their customer experience (CX) systems. Roles may include positions in software development, quality assurance, customer support, or sales engineering. Responsibilities often involve scripting test cases, analyzing CX performance, troubleshooting issues, and ensuring seamless customer interactions across voice and digital channels.

What are the key skills and qualifications needed to thrive in the Cyara position, and why are they important?

Cyara specialists typically require strong knowledge of software testing, experience with automated testing tools, and an understanding of customer experience (CX) systems. Familiarity with the Cyara platform, scripting languages, API integrations, and relevant certifications such as ISTQB are highly valued. Strong analytical thinking, attention to detail, and excellent communication skills distinguish top candidates. These capabilities are essential to efficiently design, execute, and optimize automated CX test cases, ensuring superior quality and reliability.

What does a typical day look like for someone working in a Cyara automation role?

In a Cyara automation role, your day often starts with reviewing test case results from overnight runs, analyzing any failures, and prioritizing issues for resolution. You’ll collaborate closely with QA engineers, developers, and customer support teams to design new automated test scenarios and maintain the Cyara testing environment. Regular activities include scripting, updating test cases based on evolving requirements, and participating in agile standups to align on project goals. This role provides hands-on experience with innovative CX technologies and offers the opportunity to contribute directly to customer quality assurance, making it dynamic and rewarding.

What does the company Cyara do?

Cyara is a company that provides customer experience testing and monitoring solutions for contact centers and omnichannel communication systems. It offers tools to automate testing of IVR, chatbots, and other digital channels to ensure quality and performance. The company’s platform helps organizations improve customer interactions and reduce downtime through continuous testing and validation.
What are the most commonly searched types of Cyara jobs? The most popular types of Cyara jobs are:
What states have the most Cyara jobs? States with the most job openings for Cyara jobs include:
Infographic showing various Cyara job openings in the United States as of August 2026, with employment types broken down into 53% Full Time, and 47% Contract. Highlights an 59% In-person, 12% Hybrid, and 29% Remote job distribution, with an average salary of $85,949 per year, or $41.3 per hour.

Other

Posted 4 days ago


Job description

Job Description
 
• Develop, maintain, and execute CYARA automated test scripts.
• Build automated suites for regression, smoke, and functional testing.
• Validate IVR behavior, call routing, prompts, error flows, DTMF/ASR/TTS.
• Analyze CYRA reports and troubleshoot failures
• Test CXone Studio/Architect IVR flows, routing strategies, queues & skills.
• Validate call recording triggers across CXone and Genesys Cloud ,Identify: Call drops ,Latency, IVR delay, Queue buildup, System bottlenecks.
• Load & Performance Testing. Use CYRA or external tools to generate high-volume call simulations.
• Experience in voice load testing using tools like CYRA, Hammer, or custom call generators
• Ability to simulate concurrent calls and track system performance
• Prepare test scenarios, test cases, and reusable scripts
• Perform E2E customer journey testing for voice & digital channels
• IVR platform testing by Cyara and Python/JavaScript for test automation
• Minimum 4 years of experience in contact center related technologies and experience in testing any IVR platform (manual and Cyara)
• Good understanding of below contact center concepts:
o IVR, Bots, Routing, CTI, Agent Desktop, Dialers, WFM
• Design, develop, execute and maintain automated test scripts for the IVR system
• Verify and validate performance and reliability of the IVR system.
• Good understanding of Cyara Velocity, Cruncher and Pulse modules
• Develop and document test plans
• Work closely with the development team to ensure defects are closed timely manner.
• Strong analytical, problem-solving and Troubleshooting skills
• Excellent communication skills and should work directly with customers/vendor