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Cyara Jobs in California (NOW HIRING)

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$34K

$84.8K

$118.9K

How much do cyara jobs pay per year?

As of Aug 19, 2026, the average yearly pay for cyara in California is $84,823.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $97,700.00 per year, depending on experience, location, and employer.

What is a Cyara?

A Cyara job typically involves working with the Cyara CX Assurance platform, which helps organizations automate testing and monitoring of their customer experience (CX) systems. Roles may include positions in software development, quality assurance, customer support, or sales engineering. Responsibilities often involve scripting test cases, analyzing CX performance, troubleshooting issues, and ensuring seamless customer interactions across voice and digital channels.

What does a typical day look like for someone working in a Cyara automation role?

In a Cyara automation role, your day often starts with reviewing test case results from overnight runs, analyzing any failures, and prioritizing issues for resolution. You’ll collaborate closely with QA engineers, developers, and customer support teams to design new automated test scenarios and maintain the Cyara testing environment. Regular activities include scripting, updating test cases based on evolving requirements, and participating in agile standups to align on project goals. This role provides hands-on experience with innovative CX technologies and offers the opportunity to contribute directly to customer quality assurance, making it dynamic and rewarding.

What are the key skills and qualifications needed to thrive in the Cyara position, and why are they important?

Cyara specialists typically require strong knowledge of software testing, experience with automated testing tools, and an understanding of customer experience (CX) systems. Familiarity with the Cyara platform, scripting languages, API integrations, and relevant certifications such as ISTQB are highly valued. Strong analytical thinking, attention to detail, and excellent communication skills distinguish top candidates. These capabilities are essential to efficiently design, execute, and optimize automated CX test cases, ensuring superior quality and reliability.

What does the company Cyara do?

Cyara is a company that provides customer experience testing and monitoring solutions for contact centers and omnichannel platforms. It helps organizations ensure their customer interactions are seamless and reliable by automating testing of voice, chat, and digital channels. The role of a Cyara professional may involve working with testing tools, scripting, and quality assurance processes.

What are popular job titles related to Cyara jobs in California?

For Cyara jobs in California, the most frequently searched job titles are:

What job categories do people searching Cyara jobs in California look for?

The top searched job categories for Cyara jobs in California are:

Cyara jobs near you
Infographic showing various Cyara job openings in California as of August 2026, with employment types broken down into 85% Full Time, and 15% Contract. Highlights an 67% Physical, 7% Hybrid, and 26% Remote job distribution, with an average salary of $84,823 per year, or $40.8 per hour.

Senior IVR Developer

United States Digital Space LLC

Laguna Niguel, CA • On-site

$110 - $150/hr

Other

Posted yesterday

New

Job description

Position SummaryWe are seeking a Senior IVR Developer to join our Contact Centre and Customer Assistance team. This role will develop, enhance and support DTMF and conversational voice applications as part of a large enterprise transformation program.The Senior IVR Developer will work closely with solution architects, technical leads, application owners, business partners and design teams to build reliable, reusable and scalable customer-service solutions. This position includes both development and production support responsibilities.Key Responsibilities

  • Design, develop and support DTMF and conversational IVR applications aligned with business requirements and enterprise architecture standards.
  • Build and maintain IVR applications using Cisco CVP, Cisco Call Studio and VXML.
  • Develop custom Java elements and integrate IVR applications with backend systems.
  • Perform unit, component and systems testing.
  • Integrate IVR applications with UCCE and ICM routing scripts.
  • Configure DNIS routing, skill-group queues, CTI variables and Finesse integrations.
  • Develop integrations using REST APIs, OAuth2, XML web services and Microsoft SQL Server.
  • Provide effort estimates for projects, enhancements and technical initiatives.
  • Identify and resolve issues affecting application integrity, performance and availability.
  • Support applications through testing, deployment and post-production maintenance.
  • Troubleshoot complex production issues and complete root-cause analysis.
  • Participate in peer code reviews and ensure code meets quality and development standards.
  • Create reusable components and ensure technical designs trace back to business requirements.
  • Collaborate directly with business, design, architecture and technology teams.
  • Maintain technical documentation, support procedures and implementation records.
  • Participate in support coverage for highly available applications operating 24 hours a day, 7 days a week.
  • Stay current with emerging contact-centre, cloud and conversational AI technologies.

Required Qualifications

  • Undergraduate degree, technical diploma or equivalent professional experience.
  • Minimum four years of hands-on experience developing DTMF IVR applications using Cisco CVP.
  • Strong experience with Cisco Call Studio, CVP VXML Server and Call Studio GUI.
  • Experience developing custom CVP elements using Java.
  • Experience deploying and supporting applications using Apache Tomcat.
  • Strong Java development experience.
  • Experience integrating applications with HTTP REST APIs, OAuth2, XML web services and SQL Server.
  • Working knowledge of UCCE and ICM routing.
  • Experience with DNIS, skill-group queues, CTI variables and Finesse Agent Desktop.
  • Experience supporting complex, business-critical applications in a production environment.
  • Strong troubleshooting, root-cause analysis and remediation skills.
  • Experience working within Agile and traditional SDLC environments.
  • Familiarity with Jira, Confluence and Cyara.
  • Strong written and verbal communication skills.
  • Ability to work independently and collaboratively within a technical team.

Preferred Qualifications

  • Experience developing conversational voice bots using Google Dialogflow, Microsoft technologies or similar platforms.
  • Experience analysing speech interactions and tuning natural-language understanding models.
  • Knowledge of AWS, Microsoft Azure or Google Cloud Platform.
  • Experience working within a large financial institution or another regulated enterprise environment.
  • Graduate degree or relevant technical certifications.
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