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Cx Manager Jobs in Raleigh, NC (NOW HIRING)

Your responsibilities as a Data Center Cx PM will include: Working with project teams at client ... The Project Manager will be the POC with client (data center/ building commissioning companies ...

We are seeking a Quality Control Manager for our facility in Apex, NC that will provide Quality ... Cx Alloy, Procore, Autodesk Construction Cloud, BIM 360, Project Sight etc. * OSHA 10 or 30-hour ...

Google Cloud Engineer (GECX)

Durham, NC · On-site +1

$53.75 - $72/hr

The Opportunity TELUS Digital is seeking a Google CX Engineer to lead the architecture and ... Configure identity and access management (IAM) and secure service accounts to ensure governed ...

Sr. Engineer, Software

Raleigh, NC

$119K - $157K/yr

Our mission is to help organizations elevate Customer Experience (CX) and increase workforce ... You will work on software that directly impacts how enterprise customers manage workforce ...

... CX, FDI) - Creating solutions around Oracle Cloud technologies - Using tools like Terraform or ... and managing client accounts and projects - Analyzing complex problems to develop quality ...

... Management), and CX (Customer Experience) Company : Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub ...

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Cx Manager information

See Raleigh, NC salary details

$22.4K

$59.6K

$99.6K

How much do cx manager jobs pay per year?

As of Jun 15, 2026, the average yearly pay for cx manager in Raleigh, NC is $59,635.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $67,100.00 per year, depending on experience, location, and employer.

What is the role of a CX manager?

A Customer Experience (CX) manager oversees strategies to improve customer satisfaction and loyalty by analyzing feedback, managing customer interactions, and implementing service improvements. They often use tools like CRM systems and collaborate across departments to ensure a consistent and positive customer journey.

What are the key skills and qualifications needed to thrive as a CX Manager, and why are they important?

To thrive as a CX Manager, you need expertise in customer experience strategies, data analysis, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and analytics software is typically required. Exceptional communication, problem-solving, and leadership skills help you build strong customer relationships and guide teams effectively. These skills are crucial for driving customer satisfaction, loyalty, and overall business growth.

What job makes $10,000 a month without a degree?

A Customer Experience (CX) Manager can potentially earn $10,000 or more per month, especially in senior roles or high-demand industries, often requiring strong leadership, communication skills, and industry experience rather than a formal degree. High earning roles in sales, real estate, or entrepreneurship may also reach this level without a degree, but typically require significant skills, networking, and proven success.

What jobs pay 2000 a day?

High-paying jobs that can pay around $2,000 a day typically include specialized roles such as senior management positions, certain consulting roles, high-level sales, and some freelance or contract work in fields like technology, finance, or healthcare. These roles often require advanced skills, extensive experience, or professional certifications and may involve long hours or high responsibility levels.

What are some common challenges a CX Manager faces when implementing new customer experience initiatives?

CX Managers often encounter challenges when trying to align different departments around new customer experience strategies. Gaining buy-in from stakeholders, integrating customer feedback into existing processes, and managing change across teams can be complex. Additionally, balancing quick wins with long-term improvements while ensuring consistent communication between customer-facing and back-end teams requires strong project management and interpersonal skills. Successfully navigating these challenges often leads to improved customer satisfaction and stronger company-wide collaboration.

What is the difference between Cx Manager vs Customer Experience Specialist?

AspectCx ManagerCustomer Experience Specialist
Required CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; experience in customer experience or management rolesUsually requires a high school diploma or bachelor’s degree; certifications in customer service or experience design are a plus
Work EnvironmentOversees teams, develops strategies, and collaborates with multiple departmentsFocuses on direct customer interactions, support, and feedback collection
Employer & Industry UsageCommon in large corporations, retail, tech, and service industriesFound in customer service centers, retail, and hospitality sectors

The main difference is that a Cx Manager develops and oversees customer experience strategies at a managerial level, while a Customer Experience Specialist handles direct customer interactions and feedback. The Cx Manager has broader responsibilities and strategic oversight, whereas the Specialist focuses on day-to-day customer support and engagement.

What is a Cx Manager?

A Cx Manager, or Customer Experience Manager, is responsible for overseeing and improving the overall experience that customers have with a company’s products or services. Their role involves analyzing customer feedback, designing strategies to enhance satisfaction, and ensuring that all customer touchpoints are optimized for a positive experience. Cx Managers often work cross-functionally with teams in marketing, sales, and support to address customer needs and drive loyalty. They play a key role in shaping the company’s reputation and fostering long-term customer relationships.
What are the most commonly searched types of Cx jobs in Raleigh, NC? The most popular types of Cx jobs in Raleigh, NC are:
What are popular job titles related to Cx Manager jobs in Raleigh, NC? For Cx Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Cx Manager jobs in Raleigh, NC look for? The top searched job categories for Cx Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Cx Manager jobs? Cities near Raleigh, NC with the most Cx Manager job openings:

Data Center Commissioning Project Manager

CAI

Raleigh, NC • On-site

$128K - $150K/yr

Other

Medical, Life, PTO

Posted 21 days ago


Job description

*THIS IS NOT A DATA ENGINEERING RELATED POSITION*
Position Description:
Your responsibilities as a Data Center Cx PM will include:
Working with project teams at client sites to inspect, test, and troubleshoot data center/ building commissioning facilities and/ or equipment. This person is responsible for identifying and coordinating activities for commissioning and reporting. The Project Manager will be the POC with client (data center/ building commissioning companies) personnel and the Regional Manager. The Project Manager will execute the work as well as oversee it. Electrical and/or Mechanical commissioning experience is required.
Requirements include:
Position Requirements:
BS in an electrical, mechanical, engineering field or equivalent experience
5-10+ years or more of experience in commissioning and qualification in the Data Center industry, Leading large (minimum of 4 megawatts) projects/facilities. Comfort in the Construction industry (managing vendors, clients, subcontractors) is a plus.
Experience with commissioning plans/test scripts, schedules, budgets, change orders and summary reports is desired.
Experience managing multi-disciplinary teams with full commissioning responsibility is desired.
Other Requirements:
Excellent oral and written communication skills in English
Able to travel domestically and internationally as required
Able to work (paid) overtime
Able to work in the US without sponsorship now or any time in the future.
About CAI
CAI was established in 1996, that has grown year over year to more than 800 people worldwide. We provide commissioning, qualification, validation, start-up, project management and consulting services related to operational readiness to FDA regulated and other mission critical industries.
Are You Ready?
Our approach is simple; we put the client's interests first, we do not stop until it is right, and we will do whatever it takes to get there.
We are committed to living our Foundational Principles, both professionally and personally:
We act with integrity
We serve each other
We serve society
We work for our future
Benefits
Our full-time positions offer competitive compensation and benefits which include: 24 days PTO and 5 sick days per year, health insurance at extremely low cost to employee, financial support for both internal and external professional education as well as 70% long term disability paid for by the company.
CAI Operations DCx Managers will be exposed to cutting edge technologies in the Hyperscale and other spaces. You will have an opportunity to work with recognized subject matter experts allowing YOU to be a key player in bringing data technologies to market. As part of our company culture, we invest in YOUR future, and commit to hands on certifications as well as professional training. Our collaborative culture ensures that our customers benefit from exemplary work across our entire range of professional services.
#LI-MV1 #MISSIONCRITICAL
$128,300 - $150,800 a year
Average salary range, not including benefits or compensatory time and possible discretionary bonuses.
CAI Benefits:
Comprehensive Health Insurance coverage
24 days of Paid Time Off
Company paid Life Insurance
Company paid Long Term Disability
We are an equal opportunity employer; we are proud to employ veterans and promote diversity and inclusion in our workplace. Diversity is a strength for our global company. We pledge that CAI will be operated in a way that is fair and equitable to all - our employees, our customers, and the broader society.
This job description is not all inclusive and you may be asked to do other duties. CAI will also consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Act (FCA) / Fair Chance Ordinance (FCO).
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.