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Cx Manager Jobs in Raleigh, NC (NOW HIRING)

We are seeking a Quality Control Manager for our facility in Apex, NC that will provide Quality ... Cx Alloy, Procore, Autodesk Construction Cloud, BIM 360, Project Sight etc. * OSHA 10 or 30-hour ...

We are seeking a Quality Control Manager for our facility in Apex, NC that will provide Quality ... Cx Alloy, Procore, Autodesk Construction Cloud, BIM 360, Project Sight etc. * OSHA 10 or 30-hour ...

... CX, FDI) - Creating solutions around Oracle Cloud technologies - Using tools like Terraform or ... and managing client accounts and projects - Analyzing complex problems to develop quality ...

... Experience (CX) organization. Key Responsibilities: * Stakeholder Consultation: Work with key ... Support Knowledge Management Initiatives: Assist in implementing and supporting knowledge ...

Provide intersession work reminders for participants. * Assist in class scheduling and calendar updates. (includes Leadership, CX, Gallup, Performance Management, etc.) Other * Assistance with any ...

New

Learning & Development Corporate Intern

Raleigh, NC · On-site

$13.50 - $18/hr

Provide intersession work reminders for participants. * Assist in class scheduling and calendar updates. (includes Leadership, CX, Gallup, Performance Management, etc.) Other * Assistance with any ...

New

... Experience (CX) organization. Key Responsibilities: Stakeholder Consultation: Work with key ... Support Knowledge Management Initiatives: Assist in implementing and supporting knowledge ...

Learning & Development Corporate Intern

Raleigh, NC · On-site

$13.50 - $18/hr

Provide intersession work reminders for participants. * Assist in class scheduling and calendar updates. (includes Leadership, CX, Gallup, Performance Management, etc.) Other * Assistance with any ...

New

Logistics Inventory Specialist

Cary, NC · On-site +1

$17.50 - $22/hr

Logistics Projects Professional This position will be responsible for managing consignment, trunk stock and tool inventory for CX Field organization. This position will assist the Field with their ...

Showing results 41-60

Cx Manager information

See Raleigh, NC salary details

$22.4K

$59.6K

$99.6K

How much do cx manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for cx manager in Raleigh, NC is $59,638.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $67,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a CX manager, and why are they important?

To thrive as a CX Manager, you need expertise in customer experience strategies, data analysis, and a background in business or marketing, often supported by a relevant degree. Familiarity with CRM platforms, customer feedback tools, and analytics software is typically required. Exceptional communication, problem-solving, and leadership skills help you build strong customer relationships and guide teams effectively. These skills are crucial for driving customer satisfaction, loyalty, and overall business growth.

How do you become a customer experience manager?

To become a customer experience manager, candidates typically need a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Developing skills in data analysis, communication, and leadership is important, and some professionals pursue certifications like the Certified Customer Experience Professional (CCXP) to enhance their qualifications.

What are some common challenges a CX manager faces when implementing new customer experience initiatives?

CX Managers often encounter challenges when trying to align different departments around new customer experience strategies. Gaining buy-in from stakeholders, integrating customer feedback into existing processes, and managing change across teams can be complex. Additionally, balancing quick wins with long-term improvements while ensuring consistent communication between customer-facing and back-end teams requires strong project management and interpersonal skills. Successfully navigating these challenges often leads to improved customer satisfaction and stronger company-wide collaboration.

What is the difference between Cx Manager vs Customer Experience Specialist?

AspectCx ManagerCustomer Experience Specialist
Required CredentialsTypically requires a bachelor’s degree in business, marketing, or related field; experience in customer experience or management rolesUsually requires a high school diploma or bachelor’s degree; certifications in customer service or experience design are a plus
Work EnvironmentOversees teams, develops strategies, and collaborates with multiple departmentsFocuses on direct customer interactions, support, and feedback collection
Employer & Industry UsageCommon in large corporations, retail, tech, and service industriesFound in customer service centers, retail, and hospitality sectors

The main difference is that a Cx Manager develops and oversees customer experience strategies at a managerial level, while a Customer Experience Specialist handles direct customer interactions and feedback. The Cx Manager has broader responsibilities and strategic oversight, whereas the Specialist focuses on day-to-day customer support and engagement.

What is a CX manager?

A Cx Manager, or Customer Experience Manager, is responsible for overseeing and improving the overall experience that customers have with a company’s products or services. Their role involves analyzing customer feedback, designing strategies to enhance satisfaction, and ensuring that all customer touchpoints are optimized for a positive experience. Cx Managers often work cross-functionally with teams in marketing, sales, and support to address customer needs and drive loyalty. They play a key role in shaping the company’s reputation and fostering long-term customer relationships.
What are the most commonly searched types of Cx jobs in Raleigh, NC? The most popular types of Cx jobs in Raleigh, NC are:
What are popular job titles related to Cx Manager jobs in Raleigh, NC? For Cx Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Cx Manager jobs in Raleigh, NC look for? The top searched job categories for Cx Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Cx Manager jobs? Cities near Raleigh, NC with the most Cx Manager job openings:
Infographic showing various Cx Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $59,638 per year, or $28.7 per hour.

Quality Control Manager

Batchelor & Kimball

Apex, NC • On-site

Other

Re-posted 18 hours ago


Job description

Headquartered in Conyers, Georgia, Batchelor & Kimball takes pride in partnering with our clients to deliver excellent results from engineering and construction to operations and maintenance. We offer design/build and turnkey construction services, including teaming with selected subcontractors for electrical and general construction. If you are looking to grow your career and thrive in a team environment, then we invite you to apply for this position.
There’s not a lot of BS here, and not a lot of turnover. Good people work at Batchelor & Kimball. We’re good at our jobs, and good to each other. We have high expectations because the work is challenging, but we know the most valuable thing about the work is the people who do it. If this sounds like a good fit for you, we’d like to meet you!
We are seeking a Quality Control Manager for our facility in Apex, NC that will provide Quality Management (QM) related services.  In this role, you will be involved in daily operations to plan and execute QM operations; also, in resolving complex issues to meet QM expectations while assisting management with scheduling and budgets. As the QA/QC Manager, you will frequently be working with the construction crews on our job sites.  You will be the main point of contact with internal and external individuals at all management levels, and you will be responsible for project QM successful outcomes.
Job Responsibilities/Accountabilities:

  • Ensure a safe working environment is maintained at all times.
  • Manage inspector resources including third party and direct-hire quality inspectors.
  • Provide overall project-wide oversight on quality and requirements compliance matters on QA/QC functions. Monitor construction activities and review materials and equipment delivered to the project for adherence to specifications, coordinating lists, punch list items, observations and logs.
  • Manage company risk and understand all aspects of contract documents.
  • Manage ASME/AWS/IPC/AWWA/UPC code related welding projects.
  • Work with preconstruction, field supervision and other teams to ensure the project is set up to support the quality management needs of the program.
  • Establishes metrics to identify trends for inspections, non-conformances root causes and corrective/preventive actions per the ISO 9001 Quality Standard.
  • Ensure that Quality is maintained on site in relation to all affected aspects of the project.
  • Responsible for recognizing and implementing change orders as it relates to quality.
  • Collaborate with clients, engineers, technicians, managers, and other project stakeholders to achieve project objectives, work with and support engineers, technicians, and other project managers across multiple disciplines.


Supervisory /Budgetary / External communications responsibility

  • This an individual contribution role.  The incumbent will be responsible for communicating with internal employee as well as third party companies and the IT team at EMCOR.


Knowledge, skill and ability requirements (minimum competencies required for job performance)

  • Ability to speak clearly and exercise good judgment.
  • Ability to work under pressure.
  • Ability to work remote locations.
  • Ability to travel and move <--- delete depending on project location. 
  • Able to create a collaborative team environment. 
  • ASME,AWS, IPC,AWWA,UPC welding experience.
  • Ability to read, comprehend, and interpret technical literature/writing and plans.
  • Ability to define problems, assess options and make appropriate recommendations.
  • Ability to distinguish between shades of color.
  • Competence and confidence in public speaking/presentations.
  • Self-driven desire to learn, become competent, and succeed in field.
  • Good verbal and written communication with the ability to train and mentor. 
  • Exudes a professional demeanor.
  • Good analytical skills and ability to generate creative solutions.
  • Ability to perform well and meet expectations in a fast-paced environment.
  • Good interpersonal skills.
  • Ability to coordinate project activities relating to Quality and monitor progress to successfully reach project goals.
  • Ability and willingness to demonstrate ethical behavior and a high level of integrity.
  • Ability to balance team and individual responsibilities.
  • Ability to cooperatively work with others.


Prior work experience and educational requirements

  • Minimum 15 years’ experience in the construction industry with a contractor engaged in general building construction.
  • Prior experience with welding to include certification in code stamp.
  • Knowledge of a wide range of construction materials, methods, and techniques.
  • Combination of high school diploma with QC experience and certifications will be considered.
  • Proficient in MS-based software including Word, Excel, Outlook.
  • Proficient with QA/QC systems, platforms, and technologies that allow for tracking, metrics and reporting. Cx Alloy, Procore, Autodesk Construction Cloud, BIM 360, Project Sight etc.
  • OSHA 10 or 30-hour certification.


Physical Demands

  • The physical demands are those of a typical construction site, including some field travel:
  •  Ability to lift 50 lbs. as necessary when performing necessary duties.
  • Work from heights (ladder access and usage)
  • Work outside during all types of weather


NOTE:  This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.