Customs Manager Jobs in Quebec (NOW HIRING)

Gildan is a leading manufacturer of everyday basic apparel, with a strong portfolio of brands, including Gildan, Hanes, Comfort Colors, American Apparel, ALLPRO, GOLDTOE, Peds, Bali, Playtex, Maidenform, Bonds, as well as Champion which is under an exclusive licensing agreement for the printwear channel in the U.S. and Canada.

Gildan owns and operates vertically integrated, large-scale manufacturing facilities which are primarily located in Central America, the Caribbean, North America, and Asia. Gildan operates with a strong commitment to industry-leading labour, environmental and governance practices throughout its supply chain in accordance with its comprehensive ESG program embedded in Gildan's long-term business strategy. Together with our global team of dedicated employees, Gildan is united in its vision of Making Apparel Better. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com.

The Customs & Trade department upholds and maintains legitimate trading and ensures its sound development in a globalized economy all while supporting the organization's advanced international manufacturing and distribution activities. As such, the incumbent will ensure the company remains compliant, reduces lead times and improves supply-chain performance by playing a pro-active role in keeping our corporate trade policies and guidelines aligned with North American regulatory requirements.

The role

• Planning and directing a team of Customs Analysts.
• Continuous monitor company compliance through periodic audits, controls, and KPIs.
• Identify, escalate, and resolve non-compliance promptly and efficiently to mitigate operational, regulatory, and financial risks including the potential loss of preferential trade benefits.
• Pursue duty recovery opportunities, including retroactive refunds, and implement strategies to minimize tariffs and other border-related costs.
• Liaise with foreign manufacturing facilities to ensure accurate, complete, and timely documentation, thereby minimizing clearance delays and operational disruptions.
• Manage relationships with external service providers (e.g. customs brokers, freight forwarders, etc.) and ensure the company's best interests are properly served and looked after.
• Serve as primary point of contact with government authorities and manage audits, verifications, and other compliance reviews initiated by customs agencies.
• Participate in special projects that require customs and international trade expertise.
• Ensure relevant internal stakeholders are adequately trained on customs matters and develop continuous improvement programs.
• Prepare and deliver reports and briefings to support informed decision-making and risk management.
• Maintain and oversee customs licenses, permits, trade program enrolments, trademark authorizations, along with special customs exemptions and waivers.
• Investigate potential trade and customs non-compliance issues and recommend corrective actions; and
• Support the preparation and submission of voluntary disclosures to the customs authorities, as required.

The requirements

• Bachelor's degree in international trade, logistics or supply-chain or equivalent along with a specialized designation in the administration of customs related matters
• 10 years' related experience working directly on entry documents under a wide range of trade preference and trade agreements. Experience administering Foreign Trade Zones.
• Good oral and written communication.
• Team player.
• Excellent knowledge of the various North American customs processes.
• Hands-on knowledge of the processes associated with the administration of FTZs; and
• Fair understanding of the FDA interactions in customs matters
• This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or requiring services in a language other than French - mainly English.

• Join a publicly traded company dual-listed on NYSE and TSX with great potential
• Be part of a workplace where meaningful connections and teamwork are celebrated
• From local to international, be ready to work alongside a diverse group of colleagues
• Benefit from mentorship and continuous development opportunities
• Take advantage of our attractive benefits packages

We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.

We thank all applicants for their interest, however, only those selected for interviews will be contacted.

We are committed to ensuring that everyone, across every background and identity, feels respected, supported, and able to thrive. Come as you are and #FindYourFit at Gildan. Tailor the future of your own career.