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Customer Support Engineer Jobs in Alabama (NOW HIRING)

The successful candidate will work closely with Manufacturing, Engineering, Supply Chain, Service Delivery, and Customer Support teams to ensure products are delivered correctly configured and ready ...

The successful candidate will work closely with Manufacturing, Engineering, Supply Chain, Service Delivery, and Customer Support teams to ensure products are delivered correctly configured and ready ...

The successful candidate will work closely with Manufacturing, Engineering, Supply Chain, Service Delivery, and Customer Support teams to ensure products are delivered correctly configured and ready ...

Based in Baton Rouge, LA, we support growing businesses and institutions with innovative technology ... Collaborate with product, engineering, and sales teams to improve customer satisfaction. * Provide ...

Application Engineer

Pelham, AL · On-site

$65 - $95/hr

We're looking for a dedicatedApplication Engineer to support our sales team with technical expertise and help drive customer satisfaction. The Application Engineer is responsible for supporting the ...

We're looking for a dedicatedApplication Engineer to support our sales team with technical expertise and help drive customer satisfaction. The Application Engineer is responsible for supporting the ...

Based in Baton Rouge, LA, we support growing businesses and institutions with innovative technology ... Collaborate with product, engineering, and sales teams to improve customer satisfaction. * Provide ...

Based in Baton Rouge, LA, we support growing businesses and institutions with innovative technology ... Collaborate with product, engineering, and sales teams to improve customer satisfaction. * Provide ...

Work is performed at the customer site(s). Responsibilities: * Provide expert and second-tier technical support and analysis to field engineers and technicians. * Provide technical advice and ...

Senior Automation Engineer

Bessemer, AL · On-site

$92K - $121K/yr

... customer service skills PREFERRED QUALIFICATIONS * Proficiency in systems controls design, programming, and integration * Field service engineering experience * Experience supporting a wide range of ...

Field Support Technician

Huntsville, AL · On-site

$86K - $138K/yr

Work is performed at the customer site(s). Responsibilities: * Provide expert and second-tier technical support and analysis to field engineers and technicians. * Provide technical advice and ...

Work is performed at the customer site(s). Responsibilities: * Provide expert and second-tier technical support and analysis to field engineers and technicians. * Provide technical advice and ...

Showing results 41-60

Customer Support Engineer information

See Alabama salary details

$35.3K

$71.2K

$98.3K

How much do customer support engineer jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer support engineer in Alabama is $71,214.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,400.00 and $81,600.00 per year, depending on experience, location, and employer.

What does a customer support engineer do?

A Customer Support Engineer is responsible for assisting customers with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and ensure that customers have a positive experience with the technology. This role often involves communicating with customers via phone, email, or chat, and may include working with engineering teams to resolve complex issues. Customer Support Engineers play a crucial role in maintaining customer satisfaction and improving product reliability.

What are the key skills and qualifications needed to thrive as a customer support engineer?

To thrive as a Customer Support Engineer, you need a solid understanding of technical troubleshooting, product knowledge, and a relevant degree or equivalent experience in IT or engineering. Familiarity with ticketing systems (like Zendesk or Jira), CRM platforms, and diagnostic tools is typically required, along with certifications such as CompTIA A+ or ITIL being advantageous. Outstanding communication, patience, and problem-solving skills distinguish top performers in this role. These capabilities are critical for resolving customer issues efficiently, ensuring satisfaction, and maintaining the reputation of the company’s products and services.

What are some common challenges faced by customer support engineers, and how can they be managed effectively?

Customer Support Engineers often encounter challenges such as troubleshooting complex technical issues under time pressure and managing customer expectations. They may also need to balance multiple cases simultaneously while communicating clearly with both technical and non-technical stakeholders. Effective management of these challenges involves staying organized, practicing active listening, and regularly updating customers on progress. Building strong relationships with internal engineering teams can also help escalate and resolve issues more efficiently.

How much do customer support engineers make?

Customer Support Engineers typically earn a median annual salary ranging from $60,000 to $90,000, depending on experience, location, and industry. Entry-level roles may start lower, while experienced professionals with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and opportunities for overtime or on-call work.

What is a customer support engineer?

A customer support engineer is a professional who assists clients with technical issues related to a company's products or services. They troubleshoot problems, provide solutions, and often use tools like ticketing systems and remote support software to ensure customer satisfaction.

What is the role of a customer support engineer?

A customer support engineer provides technical assistance to customers by diagnosing and resolving product or service issues. They often work with troubleshooting tools, communicate technical information clearly, and may collaborate with development teams to improve products. Strong problem-solving skills and technical knowledge are essential for this role.

What are the most commonly searched types of Customer Support Engineer jobs in Alabama?

The most popular types of Customer Support Engineer jobs in Alabama are:

What are popular job titles related to Customer Support Engineer jobs in Alabama?

For Customer Support Engineer jobs in Alabama, the most frequently searched job titles are:

Infographic showing various Customer Support Engineer job openings in Alabama as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 84% In-person, 4% Hybrid, and 12% Remote job distribution, with an average salary of $71,214 per year, or $34.2 per hour.

Senior Specialist, Mechanical Engineer

L3Harris Technologies

Huntsville, AL

$189K/yr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago


Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Senior Specialist,Mechanical Engineer - Design

Job Code: 40433

Job Location: Huntsville, AL or Sacramento, CA; On-site

Job Schedule:9/80: Employees work 9 out of every 14 days- totaling 80 hours worked- and have every other Friday off

Job Description:

L3Harris Aerojet Rocketdyne is a world-recognized aerospace and defense leader providing propulsion and energetics to its space, missile defense, strategic, tactical missile and armaments customers throughout domestic and international markets. The company offers a complete line of propulsion products for launch vehicles, missile defense, tactical and advanced hypersonic propulsion.

This is a Sr Specialist-level design engineering position with a focus on component and system design of solid propulsion systems used on solid rocket motors and/or controllable solid systems. Work is performed with minimal direction. The position exercises latitude in determining objectives and approaches on assignments. The candidate will lead component and system design that could includeHot Gas Thrusters, Insulation Systems, Manifolds, Ignition Systems, Pressure Vessels, and Test Hardware used in Controllable Solid Propulsion Systems, or other advanced Propulsion Systems.

Essential Functions:

  • Must be able to obtain a security clearance.
  • Complete working knowledge of application of concepts, practices, and techniques.
  • May be responsible for mechanical design activities for composite case and solid propulsion systems and components.
  • Develop design concepts, 3D models and support the development of detailed drawings for the manufacture of parts.
  • Conduct trade studies and develop component specifications and procedures as required. Interact with component analysis, manufacturing, project engineering, quality and customer support groups.
  • Plan and execute complex design tasks with general oversight and work effectively within an Integrated Product Team (IPT) environment. Review of work products.
  • Participate in shop floor and production hardware processing at suppliers and internally. Provide input to address nonconforming hardware, process planning, support production meetings, and work with supply chain to assure that design requirements are met.
  • Support engineering drawing and specification updates at configuration change boards.
  • Develop or assist with developing test plans and technical reviews.
  • Assist in the identification and support of risk reduction and environmental test requirements. This may include manufacturing pathfinders, subscale testing, component and system level qualification tests.
  • Prepare material and support presentations for internal and external customers. Responsible for preparing engineering reports to support tolerance studies, engineering analyses or failure investigations, including technical close-out reports.
  • Travel: 25%.
  • Ability to obtain a US Secret Security Clearance.

Qualifications:

  • Bachelor's Degree and minimum 6 years of prior Mechanical Design experience; Graduate Degree and a minimum of 4 years of prior Mechanical Design experience; or in lieu of a degree, minimum of 10 years of prior Mechanical Design experience.

Preferred Additional Skills:

  • Experience with CAD software tools (CREO), and PLM Systems (Windchill).
  • Familiar with ASME Y14.5.
  • Experience with Solid Rocket Motors is preferred.
  • Knowledge of solid propulsion systems design and manufacturing methods.

In compliance with pay transparency requirements, the salary range for this role in California, is $USA2 $102,000K -$189,000KUSA2 MAX. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

#LI-SP1

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

Employment Type: Full-Time