ZipRecruiter

Log In

1

Customer Support Coordinator Jobs (NOW HIRING)

Culinary Depot

Customer Support Coordinator

Montvale, NJ · On-site

$19.50 - $24.75/hr

Customer Support / Service Coordinator Culinary Depot is a leading provider of commercial kitchen equipment and solutions, serving restaurants, institutions, and foodservice operators nationwide. We ...

NOV, Inc.

Customer Support Coordinator

Houston, TX

$17.25 - $22/hr

... Customer Support Coordinator to join our Technical Services team at our Bammel facility. Tier 1 Coordinators are part of our global team, responsible for processing incoming requests, as the first ...

KRE Security

Customer Support Coordinator

Hamburg, PA · On-site

$20/hr

Vision insurance Scheduling Coordinator Customer Service & Operations Support Full-Time | In-Office | KRE Security, LLC Location: 16600 Pottsville Pike, Hamburg, PA 19526 Schedule: MondayFriday | 2 ...

NOV, Inc.

Customer Support Coordinator

Houston, TX · On-site

$17.25 - $22/hr

... Customer Support Coordinator to join our Technical Services team at our Bammel facility. Tier 1 Coordinators are part of our global team, responsible for processing incoming requests, as the first ...

Topaz HR

Customer Support Coordinator

Irvington, NJ · On-site

$19 - $23/hr

Position Overview Our client is seeking a Customer Support Coordinator to provide day-to-day operational and customer service support within a fast-paced environment. This role will serve as a key ...

Topaz HR

Be Seen First

Customer Support Coordinator

Irvington, NJ · On-site

$19 - $23/hr

Position Overview Our client is seeking a Customer Support Coordinator to provide day-to-day operational and customer service support within a fast-paced environment. This role will serve as a key ...

Urgent

Zero Zone, Inc

Customer Support Coordinator

Ramsey, MN · On-site

$23 - $27/hr

Under the direction of the Parts Manager, the Customer Support Coordinator is responsible for providing administrative support to the Service & Warranty department, including Field Support ...

Topaz HR

Customer Support Coordinator

Irvington, NJ

$19 - $23/hr

Position Overview Our client is seeking a Customer Support Coordinator to provide day-to-day operational and customer service support within a fast-paced environment. This role will serve as a key ...

ZERO ZONE INC

Customer Support Coordinator

Ramsey, MN

$23 - $27/hr

Under the direction of the Parts Manager, the Customer Support Coordinator is responsible for providing administrative support to the Service & Warranty department, including Field Support ...

Culinary Depot

Customer Support Coordinator

Montvale, NJ · On-site

$23 - $30/hr

Role Summary We are hiring a Customer Support / Service Coordinator to be the front line of our service operation. This role is critical to the customer experience. You will often be speaking with ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site

$68K - $74K/yr

Q CELLS Home Energy Solutions seeks an experienced Customer Support Coordinator for our post PTO Customer Support Team. As a customer support person on this team, you will play an instrumental role ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

Q CELLS Home Energy Solutions seeks an experienced Customer Support Coordinator for our post PTO Customer Support Team. As a customer support person on this team, you will play an instrumental role ...

next page

Showing results 1-20

All JobsCustomer Support JobsCustomer Support Coordinator Jobs

Customer Support Coordinator information

See salary details

$13

$20

$27

How much do customer support coordinator jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer support coordinator in the United States is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Customer Support Coordinator vs Customer Service Representative?

AspectCustomer Support CoordinatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer service or communicationHigh school diploma or equivalent; often no formal certification required
Work EnvironmentOffice setting, coordinating support activities, liaising with teams and clientsCall centers, retail, or online support channels, handling direct customer interactions
Employer & Industry UsageCommon in tech, retail, and service industries for coordinating support teamsWidespread across industries for direct customer interaction roles

The Customer Support Coordinator typically manages support processes and liaises between teams and clients, requiring organizational skills. In contrast, the Customer Service Representative primarily handles direct customer inquiries and issues. Both roles are essential in customer service but differ in scope and responsibilities.

What cities are hiring for Customer Support Coordinator jobs? Cities with the most Customer Support Coordinator job openings:
What are the most commonly searched types of Customer Support jobs? The most popular types of Customer Support jobs are:
Who are the top companies hiring for Customer Support Coordinator jobs? The top employers for Customer Support Coordinator jobs are:
What states have the most Customer Support Coordinator jobs? States with the most job openings for Customer Support Coordinator jobs include:
Infographic showing various Customer Support Coordinator job openings in the United States as of June 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,872 per year, or $20.6 per hour.
Customer Support Coordinator

Customer Support Coordinator

Culinary Depot

Montvale, NJ • On-site

$19.50 - $24.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Customer Support / Service Coordinator

Culinary Depot is a leading provider of commercial kitchen equipment and solutions, serving restaurants, institutions, and foodservice operators nationwide. We partner with our customers from initial design and equipment selection through installation and long-term support. Our business is built on expertise, accountability, and long-term relationships—not one-off transactions.

Role Summary

We are hiring a Customer Support / Service Coordinator to be the front line of our service operation. This role is critical to the customer experience.

You will often be speaking with customers who are frustrated, stressed, or under pressure. Your responsibility is to listen, take ownership, communicate clearly, and drive each issue to resolution. This is not a "log a ticket and move on" role. It requires empathy, follow-through, and pride in helping people.

If you are someone who feels personally invested in making sure customers are taken care of—and you don't rest until the issue is resolved—this role will be a strong fit.

What Success Looks Like
  • Customers feel heard, respected, and supported
  • Issues are owned end-to-end, not passed along
  • Communication is proactive, clear, and honest
  • Follow-ups happen without being chased
  • Problems are resolved thoughtfully, even when solutions take time
Key Responsibilities
  • Customer Interaction: Respond to customer inquiries via phone, email, and chat promptly and professionally.
  • Issue Resolution: Address and resolve customer complaints related to damages, order discrepancies, and other concerns effectively.
  • Order Follow-Up: Provide updates on order status and follow up with customers on outstanding orders.
  • Internal Communication: Collaborate with sales teams and other internal departments to resolve customer issues and ensure satisfaction.
  • Record Keeping: Update customer records and track orders to facilitate accurate and timely issue resolution.
  • Process Improvement: Identify recurring customer issues, suggest process improvements, and report findings to management.
  • Team Collaboration: Work with other CSRs and teams to ensure seamless customer service and support.
Who We're Looking For
  • Naturally empathetic with a genuine desire to help people
  • Calm, patient, and professional—especially with frustrated customers
  • Strong communicator who listens first and responds thoughtfully
  • Organized and detail-oriented with strong follow-through
  • Comfortable juggling multiple cases without dropping the ball
  • Problem-solver who takes responsibility, not shortcuts

Experience in customer service or technical support is preferred but attitude and ownership matter more than background. We can train systems. We cannot train care.

Important to Know

This is not a call-center role and not a script-based environment. You will be expected to think, take ownership, and advocate for the customer. If helping people feels like an inconvenience, this will not be the right role.

Why Join Culinary Depot

We hold high standards and support our team accordingly.

  • Competitive compensation with performance-based reviews
  • Medical, Dental, and Vision insurance
  • 401(k) with company match
  • Paid Time Off plus paid holidays
  • Hands-on training, mentorship, and internal growth opportunities
  • Fast-paced, collaborative, and execution-focused office culture

Apply