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Customer Support Coordinator Jobs (NOW HIRING)

STULZ USA

Customer Support Coordinator

Frederick, MD · On-site

$21 - $23/hr

The Customer Support Coordinator must be committed to service excellence and demonstrate a Customer First attitude at all times, possess excellent verbal and written communication skills; must be ...

Aston Carter

Customer Support Coordinator

Sun Prairie, WI · On-site

$22 - $24/hr

Customer Support Coordinator Join a leading organization in the commercial building products and construction solutions industry. This company designs and manufactures customized building systems ...

Talentoma

Remote Customer Support Coordinator

Louisiana, MO · On-site

$5.7K - $6.3K/mo

Remote Customer Support Coordinator 𝐌𝐨𝐧𝐭𝐡𝐥𝐲 𝐏𝐚𝐲 : $5,750 - $6,300 USD per month 𝐒𝐮𝐦𝐦𝐚𝐫𝐲: The Remote Customer Support Coordinator is an entry-level ...

Reflex

Customer Support Coordinator

Austin, TX · On-site

$18.50 - $23.50/hr

Customer Support Coordinator Location: Austin, TX About Reflex Reflex is building the infrastructure that powers modern retail labor. By 2030, Reflex aims to be the largest retail workforce in the ...

Culinary Depot

Customer Support Coordinator

Nanuet, NY · On-site

$25 - $33/hr

Role Summary We are hiring a Customer Support Coordinator to be the front line of our service operation. This role is critical to the customer experience. You will often be speaking with customers ...

LHH US

Customer Support Coordinator

Cincinnati, OH · On-site

$21 - $22/hr

We are partnering with a respected service organization in the Cincinnati area that is seeking a Customer Support Coordinator to join their growing team. This position is ideal for individuals who ...

Culinary Depot

Customer Support Coordinator

Ramsey, NJ · On-site

$25 - $33/hr

Role Summary We are hiring a Customer Support Coordinator to be the front line of our service operation. This role is critical to the customer experience. You will often be speaking with customers ...

Culinary Depot

Customer Support Coordinator

Nanuet, NY · On-site

$25 - $33/hr

Role Summary We are hiring a Customer Support Coordinator to be the front line of our service operation. This role is critical to the customer experience. You will often be speaking with customers ...

Culinary Depot

Customer Support Coordinator

Mahwah, NJ · On-site

$25 - $31/hr

Role Summary We are hiring a Customer Support / Service Coordinator to be the front line of our service operation. This role is critical to the customer experience. You will often be speaking with ...

Qcells

Customer Support Coordinator

San Francisco, CA · On-site

$68K - $74K/yr

Q CELLS Home Energy Solutions seeks an experienced Customer Support Coordinator for our post PTO Customer Support Team. As a customer support person on this team, you will play an instrumental role ...

Qcells

Customer Support Coordinator

San Francisco, CA · On-site +1

$68K - $74K/yr

Q CELLS Home Energy Solutions seeks an experienced Customer Support Coordinator for our post PTO Customer Support Team. As a customer support person on this team, you will play an instrumental role ...

Qcells

Customer Support Coordinator

Irvine, CA · On-site +1

$68K - $74K/yr

Q CELLS Home Energy Solutions seeks an experienced Customer Support Coordinator for our post PTO Customer Support Team. As a customer support person on this team, you will play an instrumental role ...

LHH US

Customer Support Coordinator

Cincinnati, OH · On-site

$21 - $22/hr

We are partnering with a respected service organization in the Cincinnati area that is seeking a Customer Support Coordinator to join their growing team. This position is ideal for individuals who ...

Culinary Depot

Customer Support Coordinator

Montvale, NJ · On-site

$25 - $33/hr

Role Summary We are hiring a Customer Support / Service Coordinator to be the front line of our service operation. This role is critical to the customer experience. You will often be speaking with ...

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Customer Support Coordinator information

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How much do customer support coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer support coordinator in the United States is $20.61, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Customer Support Coordinator vs Customer Service Representative?

AspectCustomer Support CoordinatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer service or communicationHigh school diploma or equivalent; often no formal certification required
Work EnvironmentOffice setting, coordinating support activities, liaising with teams and clientsCall centers, retail, or online support channels, handling direct customer interactions
Employer & Industry UsageCommon in tech, retail, and service industries for coordinating support teamsWidespread across industries for direct customer interaction roles

The Customer Support Coordinator typically manages support processes and liaises between teams and clients, requiring organizational skills. In contrast, the Customer Service Representative primarily handles direct customer inquiries and issues. Both roles are essential in customer service but differ in scope and responsibilities.

What is a customer support coordinator?

A customer support coordinator is a professional responsible for managing customer service operations, ensuring customer inquiries and issues are addressed efficiently. They often coordinate between customers and internal teams, utilize customer relationship management (CRM) tools, and require strong communication and organizational skills.

What is the role of a customer support coordinator?

A customer support coordinator manages communication between customers and a company, ensuring customer inquiries, complaints, and requests are addressed promptly and effectively. They often coordinate with other departments, maintain records of interactions, and use customer support software to track issues and improve service quality.

What cities are hiring for Customer Support Coordinator jobs?

Cities with the most Customer Support Coordinator job openings:

What are the most commonly searched types of Customer Support jobs?

The most popular types of Customer Support jobs are:

Who are the top companies hiring for Customer Support Coordinator jobs?

The top employers for Customer Support Coordinator jobs are:

What states have the most Customer Support Coordinator jobs?

States with the most job openings for Customer Support Coordinator jobs include:

Infographic showing various Customer Support Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $42,872 per year, or $20.6 per hour.

Customer Support Coordinator

STULZ USA

Frederick, MD • On-site

$21 - $23/hr

Full-time

Re-posted 28 days ago

Job description

Summary: Central point of contact for incoming phone calls for Technical Support. This position provides administrative and project support to the Technical Support Team within Product Support.
Essential Duties and Responsibilities
Technical Support Coordination:
  • Support incoming calls and emails for Technical Support
  • Create and Manage Service Notifications within SAP and assign to the appropriate TS Technician
  • Monitoring of open Service Notifications and following up with TS Tech on notification status
  • Provide daily reports to the TS Team
  • Assist Sales Reps, Regional Sales Managers and Key Account Managers with job history when requested
  • Process on-call payroll
  • Manage on-call techs with the answering service
  • Other duties as required

Process
  • Help identify process efficiencies and compliance.
  • Document work process for area of responsibility.

Qualifications / Characteristics
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Customer Support Coordinator must be committed to service excellence and demonstrate a Customer First attitude at all times, possess excellent verbal and written communication skills; must be punctual; self-motivated; have ability to work without direct supervision and must display professionalism, patience/empathy in time sensitive situations.
  • Ability to learn and become highly effective in SAP (ERP system)
  • Strong work ethic, trainable, coachable, flexible and visionary
  • Calmness under pressure
  • Attention to detail a must
  • Good decision making and communication skills
  • Interest in helping and working with customers
  • Sound practical judgement of priorities
  • Ability to work independently and as a team member

Education
  • High School Diploma
  • 1 - 2 years in Customer Service or equivalent customer service
  • Proficient in Microsoft office software
  • SAP experience preferred, but not required
  • High call volume/fast-paced call center experience preferred, but not required

Hourly Rate: $21 - $23/hour

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