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Customer Support Associate Jobs in Allen, TX (NOW HIRING)

Hyundai Capital Bank Europe

Dealer Support Associate

Plano, TX · On-site

$16.25 - $21.25/hr

Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and ... As a front line to our Genesis, Hyundai and Kia dealers, the Dealer Support Associate will be ...

Hyundai Capital

Dealer Support Associate

Plano, TX · On-site

$47K - $71K/yr

Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and ... As a front line to our Genesis, Hyundai and Kia dealers, the Dealer Support Associate will be ...

Hyundai Capital America

Dealer Support Associate

Plano, TX · On-site

$16.25 - $21.25/hr

Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and ... As a front line to our Genesis, Hyundai and Kia dealers, the Dealer Support Associate will be ...

Hyundai Capital

Dealer Support Associate

Plano, TX

$16 - $20.50/hr

Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and ... As a front line to our Genesis, Hyundai and Kia dealers, the Dealer Support Associate will be ...

Chico's FAS, Inc.

Support Associate - Soma

Dallas, TX · On-site

$16.75 - $21.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Soma

Frisco, TX

$16 - $20.75/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Dallas, TX · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Rockwall, TX · On-site

$15.75 - $20.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Dallas, TX · On-site

$16.75 - $21.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Allen, TX

$15.75 - $20.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Chico's

Plano, TX

$16 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Soma

Frisco, TX · On-site

$16 - $20.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS

Support Associate - Soma

Rockwall, TX

$15.75 - $20.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

Chico's FAS, Inc.

Support Associate - Chico's

Plano, TX · On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Soma

Dallas, TX

$15.75 - $20.50/hr

We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused ...

chicosfas

Support Associate - Chico's

Rockwall, TX · On-site

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Allen, TX

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

chicosfas

Support Associate - Chico's

Rockwall, TX · On-site

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS

Support Associate - Chico's

Allen, TX

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

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Showing results 21-40

All JobsCustomer Support Associate JobsCustomer Support Associate Jobs in Allen, TX

Customer Support Associate information

See Allen, TX salary details

$11

$18

$26

How much do customer support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer support associate in Allen, TX is $18.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.44 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support associate, and why are they important?

To thrive as a Customer Support Associate, you need strong communication skills, problem-solving abilities, and a customer-centric mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk ticketing systems, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These competencies are crucial to effectively resolve customer issues, maintain satisfaction, and uphold the company's reputation.

What is a customer support associate?

Customer Support Associates are professionals responsible for assisting customers with inquiries, problems, or complaints related to a company's products or services. They typically communicate with customers through various channels such as phone, email, chat, or social media to provide information, resolve issues, and ensure customer satisfaction. Their role is crucial in maintaining positive relationships between the company and its customers, as well as in gathering feedback to improve products and services.

What are some common challenges customer support associates face, and how can they be managed effectively?

Customer Support Associates often encounter challenges such as handling difficult customers, managing multiple inquiries simultaneously, and maintaining up-to-date knowledge of products or services. To manage these effectively, it's helpful to develop strong communication and problem-solving skills, stay organized, and regularly participate in training sessions. Most companies provide supportive team environments and resources, such as knowledge bases and escalation paths, to help associates navigate complex situations and continue improving their performance.

What is the difference between Customer Support Associate vs Customer Service Representative?

AspectCustomer Support AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require technical knowledgeHigh school diploma or equivalent; basic communication skills
Work EnvironmentCall centers, online chat, email support, technical supportCall centers, retail, online support, in-person interactions
Employer & Industry UsageTech companies, e-commerce, telecom, software firmsRetail, banking, hospitality, telecom
Search & Comparison IntentCustomer Support Associate vs Customer Service Representative

While both roles involve assisting customers, Customer Support Associates often handle technical issues and support inquiries, whereas Customer Service Representatives focus on general customer interactions, sales, and account management. The roles overlap in communication skills but differ in technical complexity and work settings.

What are the most commonly searched types of Customer Support jobs in Allen, TX? The most popular types of Customer Support jobs in Allen, TX are:
What are popular job titles related to Customer Support Associate jobs in Allen, TX? For Customer Support Associate jobs in Allen, TX, the most frequently searched job titles are:
What job categories do people searching Customer Support Associate jobs in Allen, TX look for? The top searched job categories for Customer Support Associate jobs in Allen, TX are:
What cities near Allen, TX are hiring for Customer Support Associate jobs? Cities near Allen, TX with the most Customer Support Associate job openings:
Customer Support Associate jobs near you
Infographic showing various Customer Support Associate job openings in Allen, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,727 per year, or $18.6 per hour.

Dealer Support Associate

Hyundai Capital Bank Europe

Plano, TX • On-site

$16.25 - $21.25/hr

Other

Medical, Dental, Vision, Retirement

Posted 7 days ago

Job description

Who We Are

Through our service brands Hyundai Motor Finance, Genesis Finance, and Kia Finance, Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai, Genesis, and Kia customers and dealerships.  We provide vehicle financing, leasing, subscription, and insurance solutions to over 3 million consumers and businesses. Embodying our commitment to grow, innovate, and diversify, we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering, philanthropy, and the empowerment of our Employee Resource Groups. Together, we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay, as an employee of HCA, you are eligible for:

·       Medical, dental, and vision plans with no-cost and low-cost options

·       Annual employer HSA contribution

·       401(k) matching and immediate vesting

·       Vehicle purchase and lease discounts, plus monthly vehicle allowances by job level:

o   Associate / Sr. Associate: $350

o   Manager / Sr. Manager: $600

o   Director: $800

o   Executive Director: $900

o   VP or Above: $1,000

·       100% employer-paid life and disability insurance

·       No-cost health and wellbeing programs, including a gym benefit

·       Six weeks of paid parental leave

·       Paid Volunteer Time Off, plus a company donation to a charity of your choice

What to Expect

This position is responsible for managing dealer and internal inquiries received via inbound phone calls and email request. As a front line to our Genesis, Hyundai and Kia dealers, the Dealer Support Associate will be responsible for providing best-in-class service by thoroughly researching the request and providing one-touch resolution(s) in accordance with HCA’s policies and procedures. The associate will be equipped to operate with a high level of autonomy with the capacity to support Consumer Credit, Collections, Servicing, Remarketing, Tax, and Compliance for continued organizational growth, agility, and improvement. Associates in this position will be expected to continue to develop their knowledge, skills, and abilities to support the operations’ division initiatives. All positions within the Operations Division are expected to collaborate cross-divisionally to achieve a seamless customer experience; this includes supporting other departments as necessary to meet the business need.

What You Will Do

1.      Handle inbound calls and email request to help educate HCA Dealers, HCA Sales team and other internal departments regarding Pre-Funding, Post-Funding, and HCA’s consumer portfolio. Document and update all applicable, approved systems.

2.      Make outbound calls to HCA Dealers, Sales team, internal departments, and external parties as applicable.

3.      Review, request or create documents needed for the customers. Ensure conformance to HCA policies and established guidelines as well as all State and Federal Regulations.

4.      Actively participate in coaching and development sessions/trainings to co-create solutions that enhance individual performance and overall department/team performance. Assist in the development of other team members and provide day-to-day mentoring and guidance as requested by leadership.

5. Other Duties as Assigned.

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