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Customer Support Jobs in Allen, TX (NOW HIRING)

Jobs for Humanity

Customer Support Agent

Dallas, TX · On-site

$18.75 - $24.75/hr

Customer Support Agent - REF122Y Jobs for Humanity is collaborating with The RRS Group Inc to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

GLORY

Customer Support Specialist

Carrollton, TX · On-site

$19.35/hr

Customer Support Specialist Department: Service - Call Centre/Customer Service Employment Type: Permanent - Full Time Location: United States/Carrollton, TX Reporting To: Help Desk Supervisor ...

JobTread Software

Customer Support Specialist

Dallas, TX · On-site

$65K - $80K/yr

Strong Customer Support Specialists demonstrate high technical aptitude, are great at working with Excel, show strong attention to detail, are friendly and approachable, and demonstrate a willingness ...

Alphabe Insight

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

Customer Support Assistant At Nova Pacific, we are driven by a commitment to clarity, purpose, and connection. As a trusted partner in business development and strategic communication, we help ...

JobTread Software

Customer Support Specialist

Dallas, TX · On-site

$72K/yr

Strong Customer Support Specialists demonstrate high technical aptitude, are great at working with Excel, show strong attention to detail, are friendly and approachable, and demonstrate a willingness ...

Glory & Co.

Customer Support Specialist

Carrollton, TX · On-site

$17.25 - $23.50/hr

The Customer Support Specialist provides remote technical support for cash recycling machines, assisting both end users and field technicians. This role involves diagnosing and resolving equipment ...

Alphabe Insight Inc

Customer Support Specialist

Dallas, TX · On-site

$17.75 - $24/hr

We are looking for a Customer Support Specialist to serve as the primary point of contact for our customers. In this role, you will provide timely and effective support, ensuring a seamless and ...

GLORY

Customer Support Specialist

Carrollton, TX · On-site

$19.35/hr

The Customer Support Specialist provides remote technical support for cash recycling machines, assisting both end users and field technicians. This role involves diagnosing and resolving equipment ...

MSD

Customer Support Associate

Irving, TX · On-site

$43K - $67K/yr

Partner closely with team to support order management, customer follow-ups, and account needs * Track and communicate order status, shipment updates, and issue resolution to customers and internal ...

New

Alphabe Insight Inc

Customer Support Specialist

Dallas, TX · On-site

$17.75 - $24/hr

We are seeking a Customer Support Specialist who is committed to providing outstanding service and ensuring a seamless experience for our clients. In this role, you will serve as the primary point of ...

Alphabe Insight Inc

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

Our culture values professionalism, innovation, and collaboration-creating an environment where ideas flourish and results speak for themselves We are seeking a Customer Support Assistant to join our ...

Alphabe Insight Inc

Customer Support Assistant

Dallas, TX · On-site

$52K - $57K/yr

Our culture values professionalism, innovation, and collaboration-creating an environment where ideas flourish and results speak for themselves We are seeking a Customer Support Assistant to join our ...

Remotetravelcareers

Travel Customer Support

Dallas, TX · Remote

$16.75 - $21.50/hr

We are seeking a remote Travel Customer Support representative to handle customer questions, bookings, and general trip assistance. You'll provide timely and clear support to make sure ...

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All JobsCustomer Support JobsCustomer Support Jobs in Allen, TX

Customer Support information

See Allen, TX salary details

$11

$17

$26

How much do customer support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer support in Allen, TX is $17.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $19.47 per hour, depending on experience, location, and employer.

How do customer support professionals typically handle high-volume periods, and what support do they receive from their team?

During high-volume periods, Customer Support professionals often rely on strong teamwork and clear communication to manage increased workloads. Many organizations implement queue management systems and provide access to a knowledge base to streamline responses. Team leads may reassign tickets or encourage collaboration on complex issues, while regular check-ins help ensure that everyone is coping well. Additionally, companies may offer overtime opportunities or bring in temporary staff to maintain service quality and prevent burnout.

What are the key skills and qualifications needed to thrive as a customer support representative?

To thrive as a Customer Support representative, you need strong problem-solving abilities, product knowledge, and clear communication skills, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office productivity tools is commonly required. Patience, active listening, and a positive attitude are standout soft skills for building rapport and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and contribute to a positive brand reputation.

What does a customer support representative do?

Customer support representatives assist customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in-person, helping to troubleshoot problems and ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and improving the overall experience with a company.

What is the difference between Customer Support vs Customer Service Representative?

AspectCustomer SupportCustomer Service Representative
CredentialsHigh school diploma or equivalent; technical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, online chat, technical support teamsRetail stores, call centers, online support
Industry UsageIT, tech, telecom, e-commerceRetail, hospitality, telecom, banking
Common Search/ComparisonTechnical issues, troubleshooting, product supportCustomer inquiries, complaints, service requests

Customer Support and Customer Service Representative roles often overlap but differ mainly in focus. Customer Support typically handles technical issues and troubleshooting, often requiring specific technical skills. Customer Service Representatives focus on general customer inquiries and service requests. Both roles are vital for customer satisfaction but serve different functions within organizations.

What are the most commonly searched types of Customer Support jobs in Allen, TX? The most popular types of Customer Support jobs in Allen, TX are:
What are popular job titles related to Customer Support jobs in Allen, TX? For Customer Support jobs in Allen, TX, the most frequently searched job titles are:
What job categories do people searching Customer Support jobs in Allen, TX look for? The top searched job categories for Customer Support jobs in Allen, TX are:
What cities near Allen, TX are hiring for Customer Support jobs? Cities near Allen, TX with the most Customer Support job openings:
Customer Support jobs near you
Infographic showing various Customer Support job openings in Allen, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,138 per year, or $17.9 per hour.

Customer Support Specialist

Remote Talent Cloud

Dallas, TX • Remote

$20/hr

Full-time, Part-time

Posted 8 days ago

Job description

As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include:

  • Responding to customer inquiries via phone, email, and/or chat
  • Providing fast, friendly, and professional assistance
  • Troubleshooting product and service issues to find optimal solutions
  • Maintaining detailed and accurate records of customer interactions
  • Staying up to date on client products, services, and policies to provide accurate information
  • Collaborating with teammates and sharing feedback to continuously improve the customer experience

Requirements

We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A positive, professional attitude and a passion for helping others
  • The ability to work independently in a distraction-free home office
  • Previous customer support experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr