Customer Support Assistant
Entertainment Travel Associates is seeking a motivated and detail-oriented Customer Support Assistant to join our growing team in Houston, TX. In this role, you will provide exceptional customer assistance, help resolve inquiries, maintain accurate records, and contribute to a positive customer experience. This is an excellent opportunity for individuals who enjoy working with people, solving problems, and developing valuable professional skills in a supportive environment.
- Assist customers by responding to inquiries in a professional and timely manner.
- Provide accurate information regarding company services and processes.
- Resolve customer concerns while maintaining a positive and solution-focused approach.
- Maintain organized customer records and documentation.
- Coordinate with internal departments to ensure efficient service delivery.
- Support daily administrative and customer service operations.
- Contribute to maintaining high customer satisfaction standards.
- Perform additional support duties as assigned.
- Strong communication and interpersonal skills.
- Professional attitude with excellent customer service abilities.
- Strong organizational and multitasking skills.
- Attention to detail and problem-solving mindset.
- Ability to work effectively both independently and within a team.
- Basic computer proficiency and willingness to learn new systems.
- Positive, dependable, and adaptable work ethic.
- Competitive salary: $34,000 – $38,000 annually.
- Career growth and advancement opportunities.
- Professional training and ongoing development.
- Supportive and collaborative work environment.
- Opportunity to build valuable customer service and communication skills.
- Stable full-time position with long-term career potential.