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Customer Success Trainer Jobs in Oregon (NOW HIRING)

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Principal Customer Advocate Manager

OR · On-site +1

$115K - $145K/yr

Develop and execute customer success strategies, ensuring adherence to best practices and ... Identify opportunities for enablement, training and technical advisory services, as well as analyze ...

Ylopo

Client Success Manager

OR · On-site +1

$60K - $75K/yr

Undergraduate degree or relevant experience * 3+ years of experience in customer success, customer service, coaching, training, account management, or a related client facing role supporting a broad ...

Jamf

Digital Success Strategy Manager

OR · On-site +1

Owns the digital customer success strategy: the segmentation, lifecycle, and one-to-many engagement ... Our best-in-class sales focused Bootcamp training provides you with the technical and product ...

Ylopo

Strategic Client Success Manager

OR · On-site +1

$70K - $80K/yr

Serve as a trusted advisor to a portfolio of key customers by listening to them, understanding ... Some small amount of long-distance travel may be required for training, company summits, or client ...

NECSWS

Customer Success * Own customer onboarding and implementation support for new RWE customers ... Deliver customer training sessions and webinars. * Ensure customers realise measurable value from ...

CreativeX

$90K - $100K/yr

Lead onboarding, training, and workshops to maximize product value for clients and their partners ... Champion customer-centricity and stay informed on industry trends. Who you are * Data-driven ...

SentinelOne

Customer Growth Program Intern

OR · On-site +1

Collaborate with members of the Community and Growth team to ensure the overall success of our ... Training and Development opportunities * Connections to other recent grads, and employees across ...

Cresta

Partner Success Director

OR · On-site +1

As a Partner Success Director, you will own the relationship with Cresta's Partners and work with ... Partner with Enablement to develop scalable training programs, customer- and partner-facing ...

Prove

Partner Success Manager

OR · On-site +1

$120K - $135K/yr

Manager, Customer Success - Partners FLSA Status: Exempt Location: US, remote The Partner Success ... Strong passion for learning about our products and markets through in-house and external training.

GHX

Delivery Manager I

OR · On-site +1

$23.55 - $29.32/hr

Experience with project management, customer success, training and/or customer service * Experience working in a team-oriented environment as a lead resource Estimated hourly compensation: $23.55 ...

Revalize

OR · On-site

Demonstrated success leading a team or function through significant transformation or change ... in customer education, training, enablement, or an adjacent customer-facing function, with ...

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Showing results 21-40

All JobsCustomer Success Trainer JobsCustomer Success Trainer Jobs in Oregon

Customer Success Trainer information

See Oregon salary details

$22.7K

$55.2K

$74.5K

How much do customer success trainer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success trainer in Oregon is $55,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $55,000.00 per year, depending on experience, location, and employer.

What is a customer success trainer?

A Customer Success Trainer is a professional who educates customers on how to use a company’s products or services effectively. They develop and deliver training materials, conduct workshops or webinars, and provide ongoing support to ensure customers are able to achieve their desired outcomes. Their goal is to improve customer satisfaction, reduce churn, and help clients maximize the value they get from the product. This role often requires strong communication skills, product expertise, and a passion for helping others succeed.

How does a customer success trainer typically collaborate with other departments to improve client onboarding and retention?

Customer Success Trainers work closely with Customer Success Managers, Product teams, and Support staff to ensure clients receive consistent and effective training. They often gather feedback from these departments to refine training materials and address recurring customer challenges. This collaborative approach helps align training content with product updates and customer needs, ultimately improving onboarding experiences and increasing client retention.

What are the key skills and qualifications needed to thrive as a customer success trainer, and why are they important?

To thrive as a Customer Success Trainer, you need expertise in customer success strategies, adult learning principles, and product knowledge, often supported by experience in customer-facing roles or training certifications. Familiarity with learning management systems (LMS), virtual meeting platforms, and CRM tools like Salesforce is typically required. Excellent communication, patience, and adaptability help trainers effectively engage diverse learners and respond to client needs. These skills and qualifications are crucial for ensuring customers are empowered to use products successfully, driving satisfaction and long-term retention.

What is the difference between Customer Success Trainer vs Customer Support Specialist?

AspectCustomer Success TrainerCustomer Support Specialist
Required CredentialsTypically requires experience in customer success, training, or onboarding; certifications in customer success or training are a plusOften requires customer service experience; certifications in support or technical skills may be beneficial
Work EnvironmentPrimarily conducts training sessions, workshops, and onboarding programs, often in a corporate or remote settingProvides technical or service support via phone, chat, or email, often in a help desk or support center
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on customer onboarding and retentionWidely used across various industries for resolving customer issues and technical support

The main difference between a Customer Success Trainer and a Customer Support Specialist lies in their focus. Customer Success Trainers primarily educate and onboard customers to ensure successful product adoption, while Customer Support Specialists handle technical issues and resolve customer inquiries. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.

What are popular job titles related to Customer Success Trainer jobs in Oregon?

For Customer Success Trainer jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Customer Success Trainer jobs in Oregon look for?

The top searched job categories for Customer Success Trainer jobs in Oregon are:

What cities in Oregon are hiring for Customer Success Trainer jobs?

Cities in Oregon with the most Customer Success Trainer job openings:

Customer Success Trainer jobs near you
Infographic showing various Customer Success Trainer job openings in Oregon as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $55,241 per year, or $26.6 per hour.

Customer Success Manager - P&C Claims

Shift Technology

OR • On-site, Remote

Full-time

Re-posted 17 days ago

Job description

YOUR ROLE

  • Customer Success teams are absolutely key to Shift's future success as they engage our clients to drive adoption and demonstrate ongoing value. 
  • This critical function is responsible for onboarding new clients by engaging executives (Claims Director, Head of Fraud, CIO, etc.) in the launch of our solutions, establishing success criteria, driving ongoing adoption, and managing renewals.  
  • You will work with the rest of the Shift organization to uncover new ways to integrate Shift solutions into client processes and to help improve our products.
  • As a Customer Success Manager, you will be responsible for working closely with various internal and external teams. You will focus on helping our clients' Anti-Fraud, Claims and Underwriting departments with advice and guidance, and on ensuring our solutions are successfully implemented to deliver value.

YOUR RESPONSIBILITIES

  • Lead and coordinate successful rollouts of Shift solutions, including preparing and sharing launch materials, creating or adapting workflows, generating rollout ideas, training end users, and attending launch events (virtual or in person)
  • Coordinate resources across Shift (subject-matter experts, technical support, engineering, etc.) to resolve client issues and meet delivery commitments
  • Assess clients' Anti-Fraud, Claims and Underwriting management strategies and recommend ways Shift products can improve outcomes through increased adoption or configuration changes
  • Provide performance updates to project teams and executive-level client leaders (regular business reviews or summaries) focused on adoption trends, business impact, risk areas, and next steps for deeper engagement
  • Drive client retention and growth by proactively understanding client goals, measuring success, and recommending solutions that increase value and renewals
  • Act as the voice of the customer by collecting feedback on the customer experience, and product functionality, and communicating prioritized insights to Shift leadership teams
  • Identify and cultivate client advocacy opportunities (testimonials, case studies, references, speaking opportunities) and manage the process to secure them

YOU'VE GOT WHAT IT TAKES IF YOU HAVE

  • Minimum 4 years of experience in insurance fraud detection and at least 2 years of experience leading teams or projects/initiatives. 
  • Demonstrated experience leading client meetings with participants ranging from front-line staff to Vice Presidents or other senior leaders
  • Experience demoing solutions, collaborating with external partners, contributing ideas to improve existing products, and proposing new solution concepts; familiarity with current P&C insurance trends
  • Excellent oral, written, and non-verbal communication skills; ability to simplify complex topics, tailor messages to different audiences, and deliver memorable presentations using storytelling
  • Practical experience managing projects end-to-end (planning, coordinating resources, tracking progress, and delivering outcomes)
  • Ability to analyze raw data and KPIs to extract actionable insights and inform decisions

PREFERRED EXPERIENCES AND SKILLS

  • Experience creating or modifying operational workflows to improve efficiency or outcomes
  • Ability to build strong client relationships and act as a trusted advisor to influence strategy and adoption
  • Prior experience in the insurance industry (P&C or relevant lines)
  • At least 3 years of proven experience managing accounts at a SaaS company
  • Experience leading end-to-end software implementations in a SaaS environment (requirements, configuration, testing, training, go-live, and post-launch support)
  • Demonstrated ability to manage several client accounts at once, prioritizing workload and delivering consistently across them
  • Experience partnering closely with Delivery teams and Data Science-coordinating deliverables and driving outcomes jointly

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