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Customer Success Trainer Jobs in Oregon (NOW HIRING)

Franklin Electric

Customer Success Manager

Canby, OR · On-site

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US ... training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one ...

Franklin Electric

Customer Success Manager

Canby, OR · On-site

Customer Success Manager Department: Sales / Marketing Employment Type: Full Time Location: US ... training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one ...

Epiq

Customer Success Manager

Portland, OR · Remote

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager ... You'll be the primary point of contact for your customers - guiding onboarding, training users ...

Typeform

Customer Success Manager

OR · On-site +1

About the Team The Customer Success Team is focused on helping Enterprise customers explore what ... You will drive results through product training, education, use case exploration, and risk ...

Lifted

Customer Success Manager

OR · On-site +1

Provide expert consultation and training on Workforce talent sourcing/management, integrations (SSO ... Build and execute on Customer Success Plans outlining customer approach to maximizing value of the ...

DHL eCommerce

As the Senior Manager of Customer Success, you will play a pivotal role in shaping the customer ... Implement targeted training and development programs to equip team members with essential skills ...

Clari + Salesloft

Senior Customer Success Manager

OR · On-site +1

Customer Success Manager, Enterprise Location: Remote- US Clari + Salesloft are building the next ... We strive to ensure customer satisfaction through inspiring, educating/training, driving adoption ...

Clari + Salesloft

Sr. Customer Success Manager

OR · On-site +1

Customer Success Manager, Enterprise Location: Remote- US Clari + Salesloft are building the next ... We strive to ensure customer satisfaction through inspiring, educating/training, driving adoption ...

Yoodli AI Roleplays

Growth Customer Success Manager

OR · On-site +1

$125K - $150K/yr

... of training. We've raised $40M in Series B funding, doubling our team in 2026, and are ... As a Growth Customer Success Manager, you'll be responsible for retaining and growing 40-60 mid ...

Chainguard

Senior Customer Success Manager - Federal

OR · On-site +1

$160K/yr

Training & Education: Collaborate with customers and our Edu team to ensure customers are educated ... Success, Professional Services, Technical Account Management or a combination of those plus Sales ...

Chainguard

Customer Success Manager, Enterprise - East

OR · On-site +1

$130K/yr

Training & Education: Collaborate with customers and our Edu team to ensure customers are educated ... Success, Professional Services, Technical Account Management or a combination of those plus Sales ...

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Showing results 1-20

All JobsCustomer Success Trainer JobsCustomer Success Trainer Jobs in Oregon

Customer Success Trainer information

See Oregon salary details

$22.7K

$55.2K

$74.5K

How much do customer success trainer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer success trainer in Oregon is $55,241.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $55,000.00 per year, depending on experience, location, and employer.

What is a customer success trainer?

A Customer Success Trainer is a professional who educates customers on how to use a company’s products or services effectively. They develop and deliver training materials, conduct workshops or webinars, and provide ongoing support to ensure customers are able to achieve their desired outcomes. Their goal is to improve customer satisfaction, reduce churn, and help clients maximize the value they get from the product. This role often requires strong communication skills, product expertise, and a passion for helping others succeed.

How does a customer success trainer typically collaborate with other departments to improve client onboarding and retention?

Customer Success Trainers work closely with Customer Success Managers, Product teams, and Support staff to ensure clients receive consistent and effective training. They often gather feedback from these departments to refine training materials and address recurring customer challenges. This collaborative approach helps align training content with product updates and customer needs, ultimately improving onboarding experiences and increasing client retention.

What are the key skills and qualifications needed to thrive as a customer success trainer, and why are they important?

To thrive as a Customer Success Trainer, you need expertise in customer success strategies, adult learning principles, and product knowledge, often supported by experience in customer-facing roles or training certifications. Familiarity with learning management systems (LMS), virtual meeting platforms, and CRM tools like Salesforce is typically required. Excellent communication, patience, and adaptability help trainers effectively engage diverse learners and respond to client needs. These skills and qualifications are crucial for ensuring customers are empowered to use products successfully, driving satisfaction and long-term retention.

What is the difference between Customer Success Trainer vs Customer Support Specialist?

AspectCustomer Success TrainerCustomer Support Specialist
Required CredentialsTypically requires experience in customer success, training, or onboarding; certifications in customer success or training are a plusOften requires customer service experience; certifications in support or technical skills may be beneficial
Work EnvironmentPrimarily conducts training sessions, workshops, and onboarding programs, often in a corporate or remote settingProvides technical or service support via phone, chat, or email, often in a help desk or support center
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on customer onboarding and retentionWidely used across various industries for resolving customer issues and technical support

The main difference between a Customer Success Trainer and a Customer Support Specialist lies in their focus. Customer Success Trainers primarily educate and onboard customers to ensure successful product adoption, while Customer Support Specialists handle technical issues and resolve customer inquiries. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.

What are popular job titles related to Customer Success Trainer jobs in Oregon?

For Customer Success Trainer jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Customer Success Trainer jobs in Oregon look for?

The top searched job categories for Customer Success Trainer jobs in Oregon are:

What cities in Oregon are hiring for Customer Success Trainer jobs?

Cities in Oregon with the most Customer Success Trainer job openings:

Customer Success Trainer jobs near you
Infographic showing various Customer Success Trainer job openings in Oregon as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $55,241 per year, or $26.6 per hour.

Customer Success Manager

Franklin Electric

Canby, OR • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Customer Success Manager
Department: Sales / Marketing
Employment Type: Full Time
Location: US - Oregon - Canby
Reporting To: Ryan Cook
Description
Our vision for Customer Success is simple: "We will become an indispensable partner to our best customers - and make them loyal, raving fans of Franklin Electric - through our in-depth customer knowledge, product expertise and end-to-end support. Our efforts will drive revenue growth, customer retention and market expansion". The Customer Success Manager will nurture this vision to create and sustain differentiated, consistent and end-to-end ownership of providing a best-in-class experience to our best customers.
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
Join us to create a better future while growing professionally in a supportive environment!
Please note that the facility is currently located in Canby, Oregon but we are looking to relocate by the end of the year to Tualatin, Oregon.
MOVE FORWARD WITH US
What you will be doing:
  • Develop and champion the mission, vision and strategy of Customer Success and therein support the team to create and achieve key objectives, action plans, and timetables
  • Identify, measure and monitor key performance indicators against strategic goals, trends and best practices
  • Perform as a chief VOC officer, aligning customer expectation to internal business best practices
  • Lead, coach and further develop Customer Success talent
Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.
  • Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
  • Collaborative partners. People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.
What you need:
  • Requires 5+ years of related professional experience.
  • Demands a Bachelor's degree in business or related fields.
  • Requires managing the entire employee lifecycle and team performance.
  • Demands advanced communication skills for internal and external groups.
Don't feel like you check all the boxes in the job description? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.
COMPANY VALUES & BENEFITS
FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:
  • Generous paid time off & holidays
  • Paid parental leave & on-site motherhood rooms
  • 401(k) with matching & service contributions
  • Health, dental, vision, life insurance
  • Short & long-term disability
  • Fertility & adoption support
  • Undergraduate & graduate tuition reimbursement
  • Professional development assistance
  • Health & wellness programs

Why Work at Franklin Electric?
Becoming a part of the Franklin Electric team not only provides outstanding benefits, it also opens doors to opportunities for future growth. Enjoy peace of mind with a world-class company. But more importantly, be satisfied in knowing you make a difference.
Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.

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