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Customer Success Supervisor Jobs in Spring, TX (NOW HIRING)

Honeywell

Sr Manager, Customer Success

Houston, TX · On-site

$142K - $179K/yr

This role manages Customer Success Managers or supervisors and translates Customer Success strategy into day-to-day operational execution. It operates under the direction of a Director or senior ...

Honeywell

Sr Manager, Customer Success

Houston, TX

$142K - $179K/yr

This role manages Customer Success Managers or supervisors and translates Customer Success strategy into day-to-day operational execution. It operates under the direction of a Director or senior ...

Honeywell

Sr Manager, Customer Success

Houston, TX

$142K - $179K/yr

This role manages Customer Success Managers or supervisors and translates Customer Success strategy into day-to-day operational execution. It operates under the direction of a Director or senior ...

Milliman

Client Success Manager (MedInsight)

Houston, TX · Remote

$788/wk

Client Success Managers ensure client needs and expectations are aligned; contractual obligations ... your supervisors, or as may be required to meet project team goals and objectives. Some limited ...

UGI

Customer Experience Supervisor

Conroe, TX · On-site

... customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of ... Demonstrated success in service/support operations and direct supervisory responsibilities; able to ...

Mendix

Application Support Engineer

Houston, TX · Remote

$110K - $130K/yr

... commitment to customer success, and the ability to thrive in a dynamic, technology-driven ... Highly organized, adaptable, and capable of efficiently supervising and managing multiple tasks and ...

Mendix

Application Support Engineer

Houston, TX · On-site

$110K - $130K/yr

... commitment to customer success, and the ability to thrive in a dynamic, technology-driven ... Highly organized, adaptable, and capable of efficiently supervising and managing multiple tasks and ...

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All JobsCustomer Success Supervisor JobsCustomer Success Supervisor Jobs in Spring, TX

Customer Success Supervisor information

See Spring, TX salary details

$28.9K

$73.9K

$124.6K

How much do customer success supervisor jobs pay per year?

As of Jun 27, 2026, the average yearly pay for customer success supervisor in Spring, TX is $73,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $88,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Supervisor, and why are they important?

To thrive as a Customer Success Supervisor, you need expertise in client relationship management, problem-solving, and a background in business or related fields, often supported by experience in customer success or account management roles. Familiarity with CRM platforms like Salesforce or Zendesk, and sometimes certifications in customer success or project management, are commonly required. Strong leadership, communication, and conflict resolution skills help you motivate teams and build positive client interactions. These abilities are essential for driving customer retention, ensuring satisfaction, and leading teams effectively in a service-oriented environment.

What is the highest salary in customer success?

The highest salaries for Customer Success Supervisors can reach up to $120,000 to $150,000 annually, especially in large tech companies or senior roles with extensive experience and leadership responsibilities. Compensation varies based on industry, location, company size, and individual skills such as client management and strategic planning.

How does a Customer Success Supervisor typically balance team management with direct customer engagement?

A Customer Success Supervisor often splits their time between overseeing a team of customer success representatives and actively engaging with key clients. While their primary responsibility is to coach, mentor, and support their team to ensure high-quality service, they also step in to resolve escalated issues, analyze customer feedback, and collaborate with other departments like sales or product management. This dual focus requires strong organizational skills and the ability to prioritize both team development and customer satisfaction. Balancing these aspects is crucial for driving overall customer retention and team performance.

What is a Customer Success Supervisor?

A Customer Success Supervisor is a professional responsible for leading and managing a team of customer success representatives. Their main goal is to ensure customers have a positive experience with a company's products or services by addressing their needs, resolving issues, and helping them achieve their desired outcomes. They monitor team performance, provide coaching and training, and develop strategies to improve customer satisfaction and retention. Customer Success Supervisors often collaborate with other departments to advocate for the customer and enhance overall service delivery.

What is the difference between Customer Success Supervisor vs Customer Support Manager?

AspectCustomer Success SupervisorCustomer Support Manager
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in customer success or account managementUsually requires a bachelor's degree; experience in customer service or support roles
Work EnvironmentFocuses on proactive engagement, onboarding, and retention strategies with clientsHandles reactive support issues, troubleshooting, and resolving customer complaints
Employer & Industry UsageCommon in SaaS, tech, and subscription-based companiesWidely used across various industries including tech, retail, and service sectors

The Customer Success Supervisor primarily focuses on proactive client engagement and retention, whereas the Customer Support Manager handles reactive support issues. Both roles require strong communication skills and customer-oriented experience, but their daily responsibilities and strategic focus differ significantly.

What jobs pay 2000 a day?

Jobs that pay around $2,000 a day typically include high-level roles such as specialized surgeons, senior corporate executives, certain consulting or legal professionals, and successful entrepreneurs. These positions often require advanced skills, extensive experience, and sometimes certification or licensing. Income can vary based on industry, location, and individual performance.

What is a CSM salary?

A Customer Success Supervisor (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Salaries often include performance bonuses and benefits, and the role requires strong communication and leadership skills.

What are the 4 pillars of customer success?

The four pillars of customer success are onboarding, adoption, retention, and expansion. These pillars help customer success supervisors ensure clients achieve their desired outcomes, foster long-term relationships, and maximize value from the product or service. Focusing on these areas often involves using customer success tools and metrics to monitor progress and identify opportunities for growth.
What are popular job titles related to Customer Success Supervisor jobs in Spring, TX? For Customer Success Supervisor jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Supervisor jobs in Spring, TX look for? The top searched job categories for Customer Success Supervisor jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Success Supervisor jobs? Cities near Spring, TX with the most Customer Success Supervisor job openings:
Customer Success Supervisor jobs near you
Sr Manager, Customer Success

Sr Manager, Customer Success

Honeywell

Houston, TX • On-site

$142K - $179K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

67th of 521 rated manufacturers

Job description


The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and growth.
This role manages Customer Success Managers or supervisors and translates Customer Success strategy into day-to-day operational execution. It operates under the direction of a Director or senior leader, ensuring customer engagement models, health management, and renewal readiness are executed with discipline and consistency.
Responsibilities
1. Customer Success Execution
  • Own customer health, engagement, and value realization outcomes for assigned portfolio
  • Ensure consistent execution of Customer Success plans, onboarding, adoption, and lifecycle activities
  • Proactively identify customer risks and lead mitigation actions to support retention and renewal outcomes
  • Ensure all customers have defined success criteria that are actively tracked
  • Review monthly and quarterly value reports
  • Drive high customer satisfaction and long-term value realization

2. People Leadership
  • Directly manage Customer Success Managers and/or first-line supervisors
  • Set performance objectives and conduct regular performance reviews
  • Provide coaching, mentoring, and development for team members
  • Support hiring, onboarding, and capability development of Customer Success talent

3. Operational Management
  • Execute standardized Customer Success processes, playbooks, and KPIs
  • Maintain accurate renewal forecasts and visibility into customer health
  • Drive adoption of Customer Success tools (e.g., CRM, health tracking platforms)
  • Ensure disciplined execution of engagement models and lifecycle processes

4. Cross-Functional Collaboration
  • Partner with Sales teams on:
    • Renewal strategy
    • Account planning
    • Expansion opportunities
  • Coordinate with Support, Product, and Services teams to ensure successful customer outcomes
  • Align internal stakeholders to deliver consistent customer experience

Key Outcomes / KPIs
  • Customer retention and renewal rates
  • Customer health and engagement scores
  • Adoption and value realization metrics
  • Forecast accuracy (renewal & upsell)
  • Team performance and productivity

Qualifications
YOU MUST HAVE
  • Minimum of 6 years of experience in customer success management or related field.
  • Experience managing customer relationships and driving customer satisfaction and retention.
  • Advanced experience in SaaS and Cloud Solutions.
  • Advanced experience in communication protocols and IIoT platforms
  • Experience in growing Software Annual Recurring Revenue, expanding account usage, and reducing chrun.
  • Knowledge of customer success tools, CRM systems, and data analytics to monitor customer health and engagement.
  • Experience working with cross-functional teams to deliver customer-centric solutions.

WE VALUE
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Experience in managing customer success in a technology or industrial environment.
  • Strong problem-solving skills and ability to think strategically to drive customer outcomes.
  • Excellent organizational skills and ability to manage multiple customer accounts effectively.

The annual base salary range for this position is $142,000 - $179,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: May 18, 2026.
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906

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