ZipRecruiter

Log In

1

Customer Success Science Jobs (NOW HIRING)

Weatherford

CUSTOMER SUCCESS SPECIALIST

Houston, TX · On-site

Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field * 5+ years of experience in customer success, account management, or a client-facing role ...

Reveal

Director, Customer Success

Chicago, IL

Director, Customer Success - Corporate Segment Reports To: Sr Vice President, Customer Enablement ... Bachelors's in technology (computer science, IT, etc.) or legal field (Paralegal, JD). * Reveal ...

Semaphore Solutions

Customer Success Analyst

$69K - $84K/yr

Customer Success Analyst Remote (Canada) 18 Month Contract With the launch of our product, Labbit ... Experience in genomics, clinical laboratories, or health sciences is an asset but not required.

Honeywell

Customer Success Lead

Hamilton, NJ · On-site

$113K - $141K/yr

As the Customer Success Lead for the Americas Region at Honeywell Life Sciences, you will be responsible for leading and developing a high-performing Customer Success team while executing our global ...

Honeywell

Customer Success Lead

Hamilton, NJ

$113K - $141K/yr

As the Customer Success Lead for the Americas Region at Honeywell Life Sciences, you will be responsible for leading and developing a high-performing Customer Success team while executing our global ...

Reveal

Director, Customer Success

Chicago, IL · On-site

Education & Experience • Bachelors's in technology (computer science, IT, etc.) or legal field ... Customer Success, Account Management, Consulting, Professional Services, eDiscovery, Legal ...

Citian

Customer Success Manager

Washington, DC · On-site

Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in ... Our engineers and data scientists apply the latest in emerging tech, Artificial Intelligence, and ...

OX Security

Customer Success Manager

Bachelor's degree in Business, Computer Science, or a related field * 3+ years of experience in Customer Success or a similar customer-facing role in a SaaS company * Experience in cybersecurity ...

Datacebo

Customer Success Specialist

Customer Success Specialist DataCebo Inc. is a dynamic and innovative company specializing in the ... Bachelor's degree in Computer Science, Engineering, or a related field. Master's degree is a plus ...

Filtrous

Customer Success Manager

Saint Petersburg, FL · On-site

As Filtrous scales, you'll help define what world-class customer success looks like for a science company. Who You Are 3+ years of experience in Customer Success, Account Management, or client-facing ...

Reveal

Director, Customer Success

Chicago, IL · On-site

Education & Experience • Bachelors's in technology (computer science, IT, etc.) or legal field ... Customer Success, Account Management, Consulting, Professional Services, eDiscovery, Legal ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Manager JobsCustomer Success Science Jobs

Customer Success Science information

See salary details

$32.5K

$83.1K

$140K

How much do customer success science jobs pay per year?

As of Sep 11, 2026, the average yearly pay for customer success science in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

Is customer success science a good career?

Customer Success Science is a field focused on applying data analysis and scientific methods to improve customer retention and satisfaction. It often requires skills in data analytics, communication, and understanding customer behavior, making it a growing and in-demand career with opportunities across various industries.

What are popular job titles for Customer Success Science?

Popular job titles for Customer Success Science:

Infographic showing various Customer Success Science job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Senior Customer Success Manager

Cambridge, MA • On-site

Prudentia Sciences
See more jobs at Prudentia Sciencesexternal

Other

Re-posted 6 days ago

Job description

About Prudentia Sciences
Prudentia Sciences is an AI-powered technology platform transforming how biopharma, biotech, and life sciences investors approach portfolio management, due diligence, and value/risk simulation. Our platform accelerates investment in breakthrough therapies by:
  • Empowering biopharma to accelerate drug pipelines, maximize ROI, and achieve clinical and commercial success for greater patient impact
  • Enabling strategic positioning of asset value during portfolio planning and dealmaking
  • Equipping investors with data-driven insights to optimize capital allocation in drug asset transactions
Backed by GV (Google Ventures), Iaso Ventures, and Virtue, we're on a mission to unlock the full potential of pharmaceutical R&D by empowering decision-makers with real-time, data-driven insights.
The Opportunity
We're looking for a Sr. Customer Success Manager to drive commercial success for enterprise biopharma accounts. You'll be the account owner biopharma customers turn to day-to-day, running onboarding, driving adoption, and closing renewals across your portfolio You will own implementation end-to-end, configuring the platform to fit your customer's workflows, running training sessions with their teams, and resolving roadblocks to ensure long-term value realization.
What You'll Do
Account Delivery
  • Own the full account lifecycle for enterprise biopharma customers, from onboarding and implementation through renewal
  • Design and implement onboarding strategies that compress time-to-value and set the foundation for adoption and growth
  • Lead quarterly business reviews that translate usage data into a clear narrative of value realization
  • Cultivate trusted relationships with platform users and senior stakeholders
Drive Adoption and Retention
  • Monitor usage patterns, engagement signals, and business outcomes to proactively grow accounts and manage partnership risk
  • Spot expansion opportunities early and mobilize cross-functional partners and Customer Success leadership to convert them
  • Represent voice of the customer by surfacing and triaging recurring customer questions, friction points, and feature requests to the Product team
Provide Technical Support
  • Diagnose and resolve platform issues through systematic troubleshooting, documenting problems clearly and coordinating with Engineering on appropriate resolution paths
  • Develop deep platform expertise that enables you to answer complex technical questions and guide customers through sophisticated workflows
  • Create feedback loops that ensure technical issues inform long-term product improvements
Who You Are
Essential Qualifications
  • 5+ years of customer success, management consulting, partnerships, account management, or implementation experience in pharmaceutical, biopharma, biotech, or life sciences industries
  • Working knowledge of drug development processes, portfolio management, and deal evaluation frameworks
  • Strong technical aptitude, with the ability to quickly master sophisticated software platforms and translate technical capabilities into business value
  • Clear, confident communication skills, including with senior client stakeholders
  • Comfort operating in fast-paced, high-growth environments where priorities evolve quickly
Bonus Points
  • Direct experience in biopharma Search & Evaluation, Business Development, Licensing, Portfolio Management, or Strategy roles
  • Track record of driving measurable customer outcomes, achieving retention and expansion targets
  • Hands-on experience with AI/ML platforms, advanced analytics tools, or decision intelligence software
  • Proficiency with customer success platforms (HubSpot, etc.)
What We Offer
  • Impact: Your work directly enables breakthrough therapies to reach patients faster
  • Ownership: Significant autonomy to build and execute your sales strategy
  • Growth: Ground-floor opportunity to shape our sales organization as we scale
  • Compensation: Competitive base salary, uncapped commission structure, and equity
  • Team: Collaborative, mission-driven colleagues passionate about transforming biopharma

Location
We are a remote-first company, but looking for team members to be located in the Northeast (Boston, New York, DC etc.)

Apply