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Customer Success Gis Jobs (NOW HIRING)

CARTO

Customer Success Engineer

Customer Success Engineer Department: Customer Services Employment Type: Full Time Location: Remote ... CARTO is the leading cloud-native Agentic GIS platform, trusted by data scientists, data analysts ...

ESRI (UK)

Customer Success Manager - Defence

$39K/yr

Customer Success Manager Location: Home-based with UK travel Hybrid working: Home-based role with ... Identifying opportunities to expand GIS adoption across departments, programmes and teams.

CARTO

Customer Success Engineer

CARTO is the leading cloud-native Agentic GIS platform, trusted by data scientists, data analysts ... To continue this growth, the Customer Success team is looking for a Customer Success Engineer to ...

Carto

Customer Success Engineer

CARTO is the leading cloud-native Agentic GIS platform, trusted by data scientists, data analysts ... To continue this growth, the Customer Success team is looking for a Customer Success Engineer to ...

Maxar by Vantor

Customer Success Manager, Europe

Customer Success Manager Vantor is forging the new frontier of spatial intelligence, helping ... Knowledge of Geographic Information Systems (GIS), remote sensing or imagery solutions. * Excellent ...

Arva Intelligence

Customer Success Manager

Houston, TX · On-site +1

$85K - $115K/yr

Senior Director, Global Channel Partnerships & Customer Success Location: Remote Travel: Up to 25 ... Proficiency in GIS, Power BI, or Tableau to translate complex agronomic data into actionable client ...

4M Analytics

Customer Success Manager, AEC

Austin, TX · On-site

Customer Success Manager 4M is the utility data platform for infrastructure intelligence, on a ... Familiarity with SUE (Subsurface Utility Engineering), GIS, or CAD and civil/utility engineering ...

BlackSky

Senior Customer Success Manager

Senior Customer Success Manager BlackSky is a real-time intelligence company. We own and operate ... GIS or related background. * Like working in space! * Experience supporting high-growth, technology ...

CYVL

Senior Customer Success Manager

Boston, MA · On-site

Customer Success Manager You're a seasoned Customer Success manager who knows how to turn complex ... Familiarity with infrastructure, field operations, or GIS-adjacent technology What We Offer

Cyvl

Senior Customer Success Manager

Boston, MA · On-site

Customer Success Manager You're a seasoned Customer Success manager who knows how to turn complex ... Familiarity with infrastructure, field operations, or GIS-adjacent technology What We Offer

CYVL

Senior Customer Success Manager

Somerville, MA · On-site

Customer Success Manager You're a seasoned Customer Success manager who knows how to turn complex ... Familiarity with infrastructure, field operations, or GIS-adjacent technology What We Offer

EBSCO Industries Inc

GIS Data Engineer

Birmingham, AL · Remote

Moultrie is customer-driven - hardware, software, marketing, and customer success teams collaborate ... Support the Senior GIS Developer in building and maintaining GIS data workflows using open-source ...

EBSCO Industries, Inc.

GIS Data Engineer

Birmingham, AL · On-site

Moultrie is customer-driven - hardware, software, marketing, and customer success teams collaborate ... Support the Senior GIS Developer in building and maintaining GIS data workflows using open-source ...

Planet

Customer Success Manager, Civil Government

Customer Success Manager, Civil Government Welcome to Planet. We believe in using space to help ... Good working knowledge of remote sensing, GIS, or geospatial imagery products, with the ability to ...

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Customer Success Gis information

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How much do customer success gis jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer success gis in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

What are popular job titles related to Customer Success Gis jobs?

For Customer Success Gis jobs, the most frequently searched job titles are:

Customer Success Engineer

Remote

CARTO
Software Development • 11 - 50 employees
Learn more about CARTOexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Job description

Customer Success Engineer
Department: Customer Services
Employment Type: Full Time
Location: Remote -USA
Reporting To: Ian Fox
Description
Everything happens somewhere - which is why spatial analytics is fundamental to companies trying to understand the "where" and the "why" of their business. CARTO is the leading cloud-native Agentic GIS platform, trusted by data scientists, data analysts and developers from some of the most recognizable companies in the world to provide geospatial insights for use cases such as site selection, geomarketing, route optimization, network planning and much more.
With an exceptionally diverse team of 150 people spread across the US, Europe, and APAC, CARTO (backed by Insight Partners, Accel Partners, Salesforce Ventures, and Earlybird Ventures, among others) is changing the way companies analyze location data - making it simple to do this straight out of modern, cloud data warehouses. Redefining its category, the company has grown rapidly in recent years providing a compelling alternative to legacy GIS software.
CARTO has built the most advanced location intelligence platform providing Agentic GIS capabilities while running on top of the most used cloud data warehouses in the industry such as Google's BigQuery, Amazon Redshift, Snowflake, Databricks, and Oracle; thus, allowing our partners and customers to perform geospatial analysis directly where their data lives and opening limitless possibilities for their businesses.
To continue this growth, the Customer Success team is looking for a Customer Success Engineer to provide the best experience to our CARTO customers.
Location: Remote (USA)
Key Responsibilities
  • Embed closely with customers to understand their business goals and ensure they achieve measurable impact and ROI through effective adoption of the CARTO platform.
  • Ability to deliver results by leading and influencing different phases of the customer lifecycle (from onboarding, to value creation, to renewal) .
  • Identify opportunities for expansion and be a source of intelligence to drive the evolution of our products and new solutions.
  • Keep customer teams moving through clarity and follow-through.
  • Establish a trusted advisor relationship with our most strategic enterprise customers across many different verticals, engaging to deeply understand their business needs and goals with CARTO.
  • Be the voice of our customers within CARTO, interfacing with Product, Engineering and other teams to advocate for what will move the needle.
  • Analyze and interpret key account level data to present actionable insights (usage metrics, KPI's, forecasting, P&L, etc.)
  • Work closely with CARTO commercial teams to ensure accurate forecasting, along with timely onboarding and renewals.

What you need to thrive:
  • Our CSEs deliver value to customers addressing all kinds of challenges by successfully navigating organizational relationships and consistently being able to prove the value of CARTO. Confidence, curiosity, and drive to deliver results are key.
  • 4+ years of enterprise customer-facing technical Customer Success, Forward Deployed Engineer, Technical Account Management, or Solutions Engineering, with a strong technical foundation and business savvy.
  • Must have at least one of the following (ideally multiple): geospatial knowledge, technical background, professional experience working with SQL in data analytics.
  • Strong validated experience utilizing AI tools and workflows to maximize work output and decrease time to value for customers.
  • You're naturally consultative and love digging into how customers actually use a product to drive better outcomes
  • The ability to speak confidently to C-level stakeholders.
  • The skills to lead technical conversations and directly address technical problems.
  • The ability to analyze data, leverage CARTO products and AI tools, and your technical skills to develop proofs-of-concept and advise on solutions.
  • The ability to translate complex technical messages into tangible action plans.
  • Experience detecting risk early, handling complex enterprise organizations and solving difficult problems.
  • Proven ability to develop successful collaborations, trust, and communications with executive leadership, technical and sales teams, along with technical users of the software.
  • Passion for serving customers. Ability to be diplomatic, empathetic, poised, and action-oriented when working with customers.
  • A strong combination of being both a team player and a detail oriented, self-starter.

Bonus points for:
  • Technical knowledge on GIS tools and geospatial use-cases.
  • Basic knowledge of SQL, Python, HTML/CSS, and APIs.
  • Excellent communication skills. Additional languages like Spanish are a plus.
  • Experience working with a globally distributed team.

Benefits
  • Competitive compensation.
  • Flexible work hours in a focused but casual environment.
  • Excellent benefits, including 100% medical, dental, and vision coverage for employees.
  • Generous-really generous-time off, 401k with match, and stock options.
  • Growth prospects at a truly welcoming, multicultural and multilingual company.
  • A big vision: to help the world use location-based data to make better decisions. We believe that openness and sustainability are baked into this vision, and we're sharing it with the world.

Apply