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Customer Success Gis Jobs (NOW HIRING)

Cyvl, Inc

Senior Customer Success Manager

Boston, MA · On-site

About You You're a seasoned Customer Success manager who knows how to turn complex, strategic ... Familiarity with infrastructure, field operations, or GIS-adjacent technology What We Offer

Cyvl, Inc

Senior Customer Success Manager

Boston, MA · On-site

$170K - $185K/yr

About You You're a seasoned Customer Success manager who knows how to turn complex, strategic ... Familiarity with infrastructure, field operations, or GIS-adjacent technology What We Offer

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How much do customer success gis jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer success gis in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.

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For Customer Success Gis jobs, the most frequently searched job titles are:

GIS Industry Solutions Specialist - Infrastructure

Vienna, VA

Esri
Scientific Research and Development Services • 1 - 5K employees
Learn more about Esriexternal

Full-time

Re-posted 16 days ago

Esri rating

9.6

Company rating: 9.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Overview

Leverage your industry experience and subject matter expertise across a diverse range of Infrastructure industries to identify, craft, and deliver industry content and execute campaigns that support targeted goals and objectives. As an Infrastructure industry specialist, you will research and report on trends, technological requirements, market needs, and other factors that affect the infrastructure organizations and collaborate with key internal stakeholders to help define, execute, and measure the infrastructure go-to-market industry plan. This role requires a diverse set of subject matter expertise across many industries with real applied knowledge and experience working with GIS, Reality Mapping, Digital Twins and other cross industry domains (Electric, Gas, Telecom, AEC, Water, Rail).

Responsibilities

  • Create, manage, and execute campaign tactics and related internal communications to meet Industry campaign success goals, including
    • Conferences, trade shows, seminars, webinars, and workshops
    • Collateral including blogs, white papers, brochures, and articles
    • Web and social media
    • Press media and advertising
  • Align and collaborate with multiple Esri teams including marketing, sales, product development, international distributors, training, and partner teams to successfully deliver campaigns and qualified leads
  • Work with Industry Managers and Marketing Specialists to track campaign progress at every step and proactively work with internal and external customers to steer activities in the right direction
  • Support a regular cadence of content (such as webinars, customer success stories, eBooks, social media, blogs, and more) that drives awareness, demand, and community
  • Draw upon industry knowledge, research, writing, and collaboration skills
  • Research, evaluate, and lead efforts on strategic industry positioning specific to the higher level Infrastructure industries; gain validation by internal and external experts
  • Collaborate across business development and professional services teams for identification of industry-specific solutions requirements and the development of industry offers
  • Develop and maintain a strong user community through printed material, on- line forums, and user groups
  • Develop deep GIS domain expertise and be responsible for providing product demonstrations and industry expertise to support press and analyst briefings, partner engagements, and customer meetings

Requirements

  • 5+ years of experience working in Infrastructure-related industries
  • Knowledge of GIS and GIS applications within the infrastructure domain (Electric, Gas, Telecom, AEC, Water, Imagery or Digital Twins)
  • Excellent communication skills to include written, verbal, and presentation
  • Highly organized, strongly self-motivated, and can multi-task activities
  • Quick learner with a positive attitude
  • Strong decision-making, problem resolution, and creative thinking skills
  • Team player with strong interpersonal skills
  • Bachelor's degree in engineering, marketing, GIS, or geography or a related field
  • Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S

Recommended Qualifications

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What Esri employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

ESRI logo

About ESRI

Sourced by ZipRecruiter

Our passion for improving quality of life through geography is at the heart of everything we do. Esri's geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.

Industry

Scientific research and development services

Company size

1,001 - 5,000 Employees

Headquarters location

Redlands, CA, US

Year founded

1969

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