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Customer Success Project Manager Jobs in Decatur, AL

Markon

Construction Project Manager

Mooresville, AL · On-site

$110K - $130K/yr

Prepare and distribute project communication with customers, management, integrated project teams ... Manage projects with top-down oversight throughout project lifecycle to ensure success as defined ...

gaylor

Project Manager

Huntsville, AL

The Project Manager is accountable for the management of assigned projects, ensuring successful installation, performance, profitability, and customer satisfaction. This role requires adherence to ...

Markon

Construction Project Manager

Mooresville, AL

$110K - $130K/yr

Prepare and distribute project communication with customers, management, integrated project teams ... Manage projects with top-down oversight throughout project lifecycle to ensure success as defined ...

Gaylor Electric

Project Manager

Huntsville, AL · On-site

The Project Manager is accountable for the management of assigned projects, ensuring successful installation, performance, profitability, and customer satisfaction. This role requires adherence to ...

gaylor

Project Manager

Huntsville, AL

The Project Manager is accountable for the management of assigned projects, ensuring successful installation, performance, profitability, and customer satisfaction. This role requires adherence to ...

Yulista

Project Manager II

Huntsville, AL · On-site

Responsible for the operational success and management of multi-functional project teams supporting ... Prepare professional correspondence to vendors, and customers as required. * Perform inventory ...

Markon

Construction Project Manager

Mooresville, AL

$110K - $130K/yr

Markon is seeking a Construction Manager to support one of our Intelligence Community customers at ... Manage projects with top-down oversight throughout project lifecycle to ensure success as defined ...

gaylor

Project Manager

Huntsville, AL

The Project Manager is accountable for the management of assigned projects, ensuring successful installation, performance, profitability, and customer satisfaction. This role requires adherence to ...

Yulista

Project Manager II

Huntsville, AL

ESSENTIAL FUNCTIONS Responsible for the operational success and management of multi-functional ... Prepare professional correspondence to vendors, and customers as required. Perform inventory ...

Yulista

Project Manager II

Huntsville, AL · On-site

ESSENTIAL FUNCTIONS • Responsible for the operational success and management of multi-functional ... Will also routinely interact with external stakeholders such as customers, vendors, suppliers ...

Yulista Solutions

Project Manager II

Huntsville, AL

ESSENTIAL FUNCTIONS • Responsible for the operational success and management of multi-functional ... Will also routinely interact with external stakeholders such as customers, vendors, suppliers ...

Vertiv Group Corp.

Sr. Project Manager

Huntsville, AL · On-site

The position will lead and drive the success of specific ITS global and regional projects within ... Foster a customer-first mindset * Think big and execute * Lead by example * Drive continuous ...

Vertiv Co

Sr. Project Manager

Huntsville, AL

The position will lead and drive the success of specific ITS global and regional projects within ... Foster a customer-first mindset * Think big and execute * Lead by example * Drive continuous ...

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All JobsCustomer Success Project JobsCustomer Success Project Manager JobsCustomer Success Project Manager Jobs in Decatur, AL

Customer Success Project Manager information

See Decatur, AL salary details

$30.5K

$77.9K

$131.2K

How much do customer success project manager jobs pay per year?

As of Jul 21, 2026, the average yearly pay for customer success project manager in Decatur, AL is $77,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $92,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager, and why are they important?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.
What job categories do people searching Customer Success Project Manager jobs in Decatur, AL look for? The top searched job categories for Customer Success Project Manager jobs in Decatur, AL are:
Customer Success Project Manager jobs near you

Construction Project Manager

Markon

Mooresville, AL • On-site

$110K - $130K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Description
Markon is seeking a Construction Manager to support one of our Intelligence Community customers at a major campus. This individual will assist the government Project Management Office (PMO) with project management, field inspections, stakeholder engagement, and status reporting for the facilities enterprise. This role requires day-to-day owner representation and coordination with construction contractors to integrate other government contracts (OGCs). The Construction Manager must be highly proficient with construction drawings, specifications, and standard construction industry practices.
Responsibilities
  • Develop project management plans
  • Lead multi-disciplinary teams of architects and engineers from a variety of organizations
  • Review designs submitted for changes to government facilities
  • Assist with the management of project designs and/or construction efforts
  • Integrate and coordinate projects with field personnel
  • Conduct inspections to ensure conformance with design specifications and building codes
  • Provide official weekly project status reports
  • Prepare and distribute project communication with customers, management, integrated project teams, and stakeholders
  • Collect requirements, prepare scopes of work, conduct market research, and develop sole source justifications, as needed
  • Review and approve shop drawings and submittals
  • Conduct and approve punch-list items prior to property turn-over
  • Maintain, track, and update contract change requests
  • Manage projects with top-down oversight throughout project lifecycle to ensure success as defined by adherence to standards of scope, budget, and timeline

Qualifications
Required:
  • Active TS/SCI clearance with CI Polygraph
  • Bachelor's degree and 3+ years of experience or 7+ years of expereince managing complex projects, in lieu of a degree
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook) and Microsoft Project
  • Proficiency with developing project management plans, leading multi-discipline teams of architects and engineers from a variety of organizations, and monitoring/reporting project status
  • Highly skilled in customer service and diverse stakeholder engagement
  • Competent in reading and understanding construction drawings/specifications and knowledgeable in standard construction industry practices

Desired:
  • Certified Construction Manager (CCM) or Project Manager Professional (PMP) certification
  • Experience with new building construction

Salary Range
USD $110,000.00 - USD $130,000.00 /Yr.
The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Overview
Eager to join a team where your skills are valued, your growth is nurtured, and your impact is profound? Look no further than Markon, a premier consulting firm deeply dedicated to advancing our nation's most critical missions.
At Markon, we don't just offer jobs - we offer opportunities for personal and professional transformation. Empowering our employees to lead, innovate, and excel, we foster an environment where new ideas are not just welcomed but celebrated. As a perennial Washington Post Top Workplace, we prioritize the well-being and success of our team members, ensuring they can bring their best selves to work.
Headquartered in Falls Church, Virginia, Markon has garnered national recognition for our unwavering dedication to excellence in serving the intelligence community, as well as federal civilian and defense agencies. Our growing reach extends across 17 states, 116 countries, and 5 continents, where our team of dynamic professionals collaborates to deliver unparalleled program and project management services.
Markon values people and the tremendous impact each individual can make - which is why we're consistently recognized as one of the best places to work in federal government consulting. Here, you can help solve the nation's most important challenges, surrounded by colleagues who help you grow, advance, and succeed. We are deeply dedicated to what matters - bringing out the best in each other to advance our clients' missions.
Join us and make a meaningful impact.
Markon is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, national origin, age, protected veteran status, or disability status. This job posting will remain open until the position is filled.
Benefits Offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Training and Tuition Assistance, Paid Time Off, and Holidays

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