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Customer Success Project Manager Jobs in Decatur, AL

Sigma Defense

1671 - Project Manager

Huntsville, AL · On-site

$90K - $110K/yr

Timelines will be tight, so proper planning and execution are critical to our success. Some travel ... Engage with primary Government customers and the COR to fulfill requirements and identify ...

Sigma Defense

1671 - Project Manager

Huntsville, AL

$90K - $110K/yr

Timelines will be tight, so proper planning and execution are critical to our success. Some travel ... Engage with primary Government customers and the COR to fulfill requirements and identify ...

Sigma Defense

1671 - Project Manager

Huntsville, AL · On-site

$90K - $110K/yr

Timelines will be tight, so proper planning and execution are critical to our success. Some travel ... Engage with primary Government customers and the COR to fulfill requirements and identify ...

Electricfil Corporation

Project Manager

Elkmont, AL · On-site

$60K - $75K/yr

Understand the needs of the customer and offer reasonable continuous improvement solutions, such as technical changes and EcoTechs. Perform project management tasks for the development of the product ...

Electricfil Corporation

Project Manager

Elkmont, AL · On-site

$60K - $75K/yr

Understand the needs of the customer and offer reasonable continuous improvement solutions, such as technical changes and EcoTechs. Perform project management tasks for the development of the product ...

Plasma Processes LLC

Project Manager

Huntsville, AL · On-site

Position Overview We are seeking a results-driven Defense Project Manager to lead execution of ... This is a hands-on, execution-focused role with direct visibility to customers and leadership ...

HarmonyTech

Technical Project Manager

Huntsville, AL · On-site

Manage project schedules, deliverables, risks, and resources. * Coordinate cross-functional teams ... Our success is measured with every satisfied customer and employee. Why you want to join us * You ...

HarmonyTech

Technical Project Manager

Huntsville, AL · On-site

Manage project schedules, deliverables, risks, and resources. * Coordinate cross-functional teams ... Our success is measured with every satisfied customer and employee. Why you want to join us * You ...

Leidos

Material Project Manager

Huntsville, AL · On-site

... customer programs. The MPM is an extension of the corporate shared services for supply chain ... program success. * The MPM will mitigate and resolve supply chain challenges with priority ...

Leidos

Material Project Manager

Huntsville, AL · On-site

$116K - $210K/yr

... program success. * The MPM will mitigate and resolve supply chain challenges with priority ... Word, Excel, PowerPoint and Project) -Working knowledge of customer flow through requirements such ...

Leidos

Material Project Manager

Huntsville, AL

... customer programs. The MPM is an extension of the corporate shared services for supply chain ... program success. * The MPM will mitigate and resolve supply chain challenges with priority ...

Amteck, LLC

Senior Project Manager

Huntsville, AL · On-site

The Senior Project Manager shall have the experience to manage the overall project direction ... Grow and maintain customer relationships into partnershipsto ensure customer satisfaction and ...

Peraton

Technical Project Manager

Huntsville, AL

$86K - $138K/yr

Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, customers, and other stakeholders. * Document and maintain all ...

Peraton

Technical Project Manager

Huntsville, AL · On-site

$86K - $138K/yr

Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, customers, and other stakeholders. * Document and maintain all ...

Peraton

Technical Project Manager

Huntsville, AL · On-site

$86K - $138K/yr

Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, customers, and other stakeholders. * Document and maintain all ...

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Showing results 41-60

All JobsCustomer Success Project JobsCustomer Success Project Manager JobsCustomer Success Project Manager Jobs in Decatur, AL

Customer Success Project Manager information

See Decatur, AL salary details

$30.5K

$77.9K

$131.2K

How much do customer success project manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer success project manager in Decatur, AL is $77,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $92,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.
What job categories do people searching Customer Success Project Manager jobs in Decatur, AL look for? The top searched job categories for Customer Success Project Manager jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Customer Success Project Manager jobs? Cities near Decatur, AL with the most Customer Success Project Manager job openings:
Customer Success Project Manager jobs near you

1671 - Project Manager

Sigma Defense

Huntsville, AL • On-site

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Sigma Defense is seeking a Project Manager to run multiple DoW projects related to electronic warfare simultaneously. The hired candidate will work with a team of mechanical engineers, electrical engineers, and software engineers to deliver products in a rapid acquisition environment. Timelines will be tight, so proper planning and execution are critical to our success. Some travel will be required to perform site visits and acceptance tests.
Equal Opportunity Employer/Veterans/Disabled: Sigma Defense Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Requirements
  • 3+ years of relevant Project Manager experience.
  • PMP Certification is required.
  • Experience in DoW contracting and rapid acquisition timelines is preferred.
  • Attentive, organized, outgoing, and good time management skills are preferred.
  • Capable of thriving both independently and as a collaborative team player.
  • Strong experience with Microsoft Office Suite.
  • Must be a U.S. citizen.

Personnel Clearance Level:
  • Candidate must possess or have the ability to obtain an active TS/SCI security clearance.
  • Clearance may be sponsored for the right candidate.

Education Requirements:
  • Bachelor's degree from an accredited college or university in an unspecified field of study.

Essential Job Responsibilities (not all-inclusive):
  • Prepare monthly reports to ensure adequate funding, budget, schedule, and contract compliance.
  • Prepare and support the creation of documents for contract deliverables.
  • Prepare and assist in preparation of status reports on projects.
  • Engage with primary Government customers and the COR to fulfill requirements and identify appropriate resources.
  • Ensure adequate resourcing to support all test and field events before system deliveries, facilitating a seamless transition for the deployed users.
  • Manage the diverse challenges related to the development of complex systems, as well as the coordination and execution of design projects.

Salary Range: $90,000 - $110,000 annually.
Benefits
  • Dental and Vision Insurance
  • Medical Insurance to Include HSA, FSA, and DFSA Plans
  • Life and AD&D coverage
  • Employee Assistance Program (EAP)
  • 401(k) Plan with Company Matching Contributions
  • 160 Hours of Paid Time Off (PTO)
  • 12 (Floating) Holidays
  • Educational Assistance
  • Highly Competitive Salary

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