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Customer Success Project Manager Jobs in Decatur, AL

Timelines will be tight, so proper planning and execution are critical to our success. Some travel ... Engage with primary Government customers and the COR to fulfill requirements and identify ...

1671 - Project Manager

Huntsville, AL · On-site

$90K - $110K/yr

Timelines will be tight, so proper planning and execution are critical to our success. Some travel ... Engage with primary Government customers and the COR to fulfill requirements and identify ...

1671 - Project Manager

Huntsville, AL · On-site

$90K - $110K/yr

Timelines will be tight, so proper planning and execution are critical to our success. Some travel ... Engage with primary Government customers and the COR to fulfill requirements and identify ...

1671 - Project Manager

Huntsville, AL · On-site

$90 - $110/hr

Timelines will be tight, so proper planning and execution are critical to our success. Some travel ... Engage with primary Government customers and the COR to fulfill requirements and identify ...

Position Overview We are seeking a results-driven Defense Project Manager to lead execution of ... This is a hands-on, execution-focused role with direct visibility to customers and leadership ...

Manage project schedules, deliverables, risks, and resources. * Coordinate cross-functional teams ... Our success is measured with every satisfied customer and employee. Why you want to join us * You ...

Manage project schedules, deliverables, risks, and resources. * Coordinate cross-functional teams ... Our success is measured with every satisfied customer and employee. Why you want to join us * You ...

Job Title: Lead, Project Management Job Code: 43084 Job Location: Camden, AR (preferred), or ... Establish program baselines, success criteria, and transition/exit criteria during initiation ...

Material Project Manager

Huntsville, AL · On-site

$116K - $210K/yr

... program success. * The MPM will mitigate and resolve supply chain challenges with priority ... Word, Excel, PowerPoint and Project) -Working knowledge of customer flow through requirements such ...

... customer programs. The MPM is an extension of the corporate shared services for supply chain ... program success. * The MPM will mitigate and resolve supply chain challenges with priority ...

Showing results 41-60

Customer Success Project Manager information

See Decatur, AL salary details

$30.5K

$77.9K

$131.2K

How much do customer success project manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer success project manager in Decatur, AL is $77,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $92,800.00 per year, depending on experience, location, and employer.

What is a Customer Success Project Manager?

A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.

What are the key skills and qualifications needed to thrive as a Customer Success Project Manager?

To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.

How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?

As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.

What is the difference between Customer Success Project Manager vs Customer Support Specialist?

AspectCustomer Success Project ManagerCustomer Support Specialist
CredentialsTypically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer successUsually requires a high school diploma or associate degree, with customer service training
Work EnvironmentManages projects, coordinates teams, and ensures customer success strategies are implementedProvides direct support to customers, troubleshooting issues, and answering inquiries
Employer & Industry UsageCommon in SaaS, tech, and service industries focusing on client retention and onboardingFound across various industries, including retail, telecom, and software, focusing on resolving customer issues

The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.

What job categories do people searching Customer Success Project Manager jobs in Decatur, AL look for?

The top searched job categories for Customer Success Project Manager jobs in Decatur, AL are:

What cities near Decatur, AL are hiring for Customer Success Project Manager jobs?

Cities near Decatur, AL with the most Customer Success Project Manager job openings:

Senior Project Manager

L3Harris Technologies

Huntsville, AL • Hybrid

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Lead, Project Management

Job Code: 43084

Job Location: Camden, AR (preferred), or Huntsville, AL

Job Schedule: 4/10: Employees work 10 hour days, 4 days a week

Job Description:

The Operations Project Manager will be responsible for managing capacity improvement and transition projects across multiple L3Harris sites within the Missile Solutions Segment. Performance of cost and schedule targets through collaboration across multiple functions is key in support of the business goals and objectives. This role focuses on establishing program frameworks, mobilizing resources, and managing knowledge transfer during start-up activities and site/process transfers. Performance to cost and schedule targets through collaboration across multiple functions is key in support of business goals and objectives.

Essential Functions:

Oversight of capacity improvement projects across functions and sites.

Ability to create and execute project schedules and budgets.

Manage transfer projects including knowledge transfer, process handovers, and transition planning between sites, teams, or operational phases.

Establish program baselines, success criteria, and transition/exit criteria during initiation phases.

Reports to senior leadership on business performance including action plans to improve business execution and status of strategic initiatives.

Identify and validate needed capital investment to support business needs (including quality process capacity, capabilities, & technologies)

Facilitate cross-functional team formation

Requires up to 25% business travel within the continental U.S.

Ability to obtain a U.S. Secret Security Clearance.

Qualifications:

Bachelor's Degree with a minimum of 12 years of prior related experience; or a Graduate Degree with a minimum of 8 years of prior related experience; or in lieu of a degree, minimum of 15 years of prior related experience.

3+ years' experience with Program/Project Management, including program initiation, start-up phases, and/or transfer management.

Preferred Additional Skills:

Advanced business knowledge, general management and leadership capability to lead business area or functional teams.

Broad experience across multiple related professional disciplines within the organization, combining theory, past practical experience and the organization's business practices.

Earned value or cost account manager experience.

Experience establishing program governance structures, communication plans, and stakeholder engagement strategies.

Experience with Capital Management and/or Budget Management during planning phases.

A solid understanding of lean manufacturing, facilities project management, business practices, and experience working directly with hardware in the aerospace industry is highly desirable.

Understanding of lean manufacturing implementation, facilities project start-up, and experience working directly with hardware in the aerospace industry is highly desirable.

Previous experience with EAR and ITAR.

#LI-WN1

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

Employment Type: Full-Time