Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter ...
Partner with Service Delivery Management teams in Zifo to ensure transition of projects from ... Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter ...
Customer Success Manager
Los Angeles, CA · On-site
Exceptional problem-solving and project management skills. * Self-motivated, results-driven, and able to work independently and as part of a team. * Familiarity with CRM software and customer success ...
Customer Success Manager
Los Angeles, CA · On-site
Exceptional problem-solving and project management skills. * Self-motivated, results-driven, and able to work independently and as part of a team. * Familiarity with CRM software and customer success ...
Customer Success Manager Our client is a fast-growing, tech-driven company in the Bay Area looking ... Project management tools (Asana, ClickUp, Monday, Trello) * Video communication platforms (Zoom ...
Customer Success Manager Our client is a fast-growing, tech-driven company in the Bay Area looking ... Project management tools (Asana, ClickUp, Monday, Trello) * Video communication platforms (Zoom ...
Customer Success Manager
Fremont, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...
Customer Success Manager
Fremont, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...
Customer Success Manager
Yorba Linda, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...
Customer Success Manager
Yorba Linda, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...
Customer Success Manager
San Francisco, CA · On-site
$130K - $140K/yr
Customer Success Manager San Francisco, CA (Onsite 5 Days per Week) | Venture-Backed SaaS Startup ... project management capabilities Comfortable working in a fast-paced startup environment with ...
Customer Success Manager
San Francisco, CA · On-site
$130K - $140K/yr
Customer Success Manager San Francisco, CA (Onsite 5 Days per Week) | Venture-Backed SaaS Startup ... project management capabilities Comfortable working in a fast-paced startup environment with ...
Customer Success Manager
Fremont, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...
Customer Success Manager
Fremont, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...
Customer Success Manager
Yorba Linda, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...
Customer Success Manager
Yorba Linda, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...
Customer Success Manager
Los Angeles, CA · On-site
Exceptional problem-solving and project management skills. * Self-motivated, results-driven, and able to work independently and as part of a team. * Familiarity with CRM software and customer success ...
Customer Success Manager
Los Angeles, CA · On-site
Exceptional problem-solving and project management skills. * Self-motivated, results-driven, and able to work independently and as part of a team. * Familiarity with CRM software and customer success ...
Customer Success Manager
Fremont, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...
Customer Success Manager
Fremont, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...
Customer Success Manager
Santa Clara, CA · On-site
... or project management • Comfortable with learning and explaining technical products or services • Ability to manage multiple customers and priorities simultaneously • Works well in a ...
New
Customer Success Manager
Santa Clara, CA · On-site
... or project management • Comfortable with learning and explaining technical products or services • Ability to manage multiple customers and priorities simultaneously • Works well in a ...
New
Customer Success Manager
Yorba Linda, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...
Customer Success Manager
Yorba Linda, CA · On-site
The Customer Success Manager is expected to consistently provide excellent customer service to ... Develop cross-functional relationships with Business Development Managers, Project Managers, Field ...
Customer Success Manager
San Jose, CA · Hybrid
The Customer Success Manager (CSM) plays a critical role in driving the technical, operational, and ... Project Management, Applications Engineering, or Strategic Program Management or related technical ...
Customer Success Manager
San Jose, CA · Hybrid
The Customer Success Manager (CSM) plays a critical role in driving the technical, operational, and ... Project Management, Applications Engineering, or Strategic Program Management or related technical ...
Project management tools (Asana, ClickUp, Monday, Trello) * Video communication platforms (Zoom ... You genuinely care about helping customers succeed Qualifications * 2-5+ years in Customer Success ...
Project management tools (Asana, ClickUp, Monday, Trello) * Video communication platforms (Zoom ... You genuinely care about helping customers succeed Qualifications * 2-5+ years in Customer Success ...
Customer Success Manager
San Jose, CA · On-site
The Customer Success Manager (CSM) plays a critical role in driving the technical, operational, and ... Project Management, Applications Engineering, or Strategic Program Management or related technical ...
Customer Success Manager
San Jose, CA · On-site
The Customer Success Manager (CSM) plays a critical role in driving the technical, operational, and ... Project Management, Applications Engineering, or Strategic Program Management or related technical ...
OR1 Customer Success Manager About KARL STORZ From the operating room to surgery centers-and ... Lead project planning sessions and manage project progress to ensure deadlines are met. * Manage ...
OR1 Customer Success Manager About KARL STORZ From the operating room to surgery centers-and ... Lead project planning sessions and manage project progress to ensure deadlines are met. * Manage ...
Customer Success Manager
Los Angeles, CA · On-site
A Customer Success Manager's responsibilities include supporting customers as they transition from sales prospects, building close relationships that often last beyond any one project or job-order ...
Customer Success Manager
Los Angeles, CA · On-site
A Customer Success Manager's responsibilities include supporting customers as they transition from sales prospects, building close relationships that often last beyond any one project or job-order ...
Customer Success Manager
Sacramento, CA · On-site
Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Own and manage a portfolio of accounts with clear alignment at the project, program and leadership ...
Customer Success Manager
Sacramento, CA · On-site
Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Own and manage a portfolio of accounts with clear alignment at the project, program and leadership ...
Customer Success Manager
Sacramento, CA · On-site
Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Own and manage a portfolio of accounts with clear alignment at the project, program and leadership ...
Customer Success Manager
Sacramento, CA · On-site
Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Own and manage a portfolio of accounts with clear alignment at the project, program and leadership ...
Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Own and manage a portfolio of accounts with clear alignment at the project, program and leadership ...
Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Own and manage a portfolio of accounts with clear alignment at the project, program and leadership ...
Customer Success Project Manager information
See California salary details
$32.1K - $41.7K
4% of jobs
$41.7K - $51.4K
10% of jobs
$58.1K is the 25th percentile. Wages below this are outliers.
$51.4K - $61K
16% of jobs
$61K - $70.7K
15% of jobs
The median wage is $74.4K / yr.
$70.7K - $80.3K
14% of jobs
$80.3K - $89.9K
14% of jobs
$92.6K is the 75th percentile. Wages above this are outliers.
$89.9K - $99.6K
10% of jobs
$99.6K - $109.2K
10% of jobs
$109.2K - $118.9K
4% of jobs
$118.9K - $128.5K
2% of jobs
$128.5K - $138.2K
2% of jobs
$32.1K
$82K
$138.2K
How much do customer success project manager jobs pay per year?
As of Aug 17, 2026, the average yearly pay for customer success project manager in California is $81,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $97,700.00 per year, depending on experience, location, and employer.
What is a Customer Success Project Manager?
A Customer Success Project Manager is a professional responsible for overseeing and coordinating projects that help clients achieve their goals with a company's products or services. They act as the main point of contact between the business and its customers during project implementation, ensuring clear communication, timely delivery, and client satisfaction. Their role often includes managing project timelines, addressing customer concerns, and working with internal teams to deliver successful outcomes. This position combines elements of project management and customer relationship management to drive long-term customer success.
What are the key skills and qualifications needed to thrive as a Customer Success Project Manager?
To thrive as a Customer Success Project Manager, you need expertise in project management, customer relationship management, and a strong understanding of the product or service being delivered, often backed by a relevant degree and certifications like PMP or CSM. Familiarity with CRM platforms (such as Salesforce), project management tools (like Asana or Jira), and data analytics systems is typically required. Outstanding communication, problem-solving, and stakeholder management skills distinguish top performers in this role. These skills are crucial for ensuring customer satisfaction, driving successful project outcomes, and fostering long-term client retention.
How does a Customer Success Project Manager typically collaborate with cross-functional teams to drive client outcomes?
As a Customer Success Project Manager, you will regularly work alongside sales, product, and support teams to ensure clients achieve their desired outcomes. This role often involves coordinating project timelines, communicating client feedback to product teams, and aligning resources to resolve issues quickly. Effective collaboration requires strong communication skills and the ability to balance client needs with internal priorities, making teamwork and stakeholder management essential aspects of the job.
What is the difference between Customer Success Project Manager vs Customer Support Specialist?
| Aspect | Customer Success Project Manager | Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires a bachelor’s degree, project management certifications (e.g., PMP), and experience in customer success | Usually requires a high school diploma or associate degree, with customer service training |
| Work Environment | Manages projects, coordinates teams, and ensures customer success strategies are implemented | Provides direct support to customers, troubleshooting issues, and answering inquiries |
| Employer & Industry Usage | Common in SaaS, tech, and service industries focusing on client retention and onboarding | Found across various industries, including retail, telecom, and software, focusing on resolving customer issues |
The Customer Success Project Manager focuses on managing customer onboarding and success projects, ensuring long-term client satisfaction. In contrast, the Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles are vital for customer retention but differ in scope and responsibilities.
What are popular job titles related to Customer Success Project Manager jobs in California?
For Customer Success Project Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Success Project Manager jobs in California look for?
The top searched job categories for Customer Success Project Manager jobs in California are:
- Virtual Customer Success Manager
- Freelance Customer Success Manager Remote
- Flex Time Customer Success Manager Remote
- Client Success Executive Salary
- Customer Success Manager Remote
- Weekend Customer Success
- Associate Customer Success Manager
- Overnight Virtual Customer Success Manager
- Technical Customer Success Manager
- Client Success Advocate
What cities in California are hiring for Customer Success Project Manager jobs?
Cities in California with the most Customer Success Project Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 17 days ago
Job description
Location: San Francisco, CA
**This role is not eligible for relocation assistance**
Background
Zifo is seeking a Customer Success Manager (CSM) to join our commercial team in the South San Francisco region. This position will be responsible for conducting account mining activities with Enterprise Pharmaceutical/Biotech/Life science companies.
Customer Success Manager Role Summary
We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the revenue pipeline within the customer portfolio, and fosters successful, long-term partnerships with our clients.
Core Responsibilities
Requirements
Required Skills & Experience
Benefits
CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies.
We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability.
We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.
If you share these sentiments and are prepared for the atypical, then Zifo is your calling!
Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
**This role is not eligible for relocation assistance**
Background
Zifo is seeking a Customer Success Manager (CSM) to join our commercial team in the South San Francisco region. This position will be responsible for conducting account mining activities with Enterprise Pharmaceutical/Biotech/Life science companies.
Customer Success Manager Role Summary
We are looking for an individual who demonstrates strong commitment to proactive account management, maintains current revenue streams, consistently develops the revenue pipeline within the customer portfolio, and fosters successful, long-term partnerships with our clients.
Core Responsibilities
- Partner with Customer Success and Delivery teams in kick starting engagement with new Customers/business areas/products.
- Understand Customer's tangible and intangible expectations, requirements and ensure they are delivered by Zifo
- Manage the Engagement with Customers and Zifo's internal teams, in alignment with Zifo's culture and values
- Partner with Service Delivery Management teams in Zifo to ensure transition of projects from Account Mining to Project execution
- Perform active Account Mining by expanding relationships beyond the current set of Customer contacts/business groups and work with the Client Partner on the business plan for success
- Be the Zifo Champion for Requests for Proposals from Customers; Work closely with Client Partners and/or own the response to RFP's and work collaboratively with cross-functional stakeholders from Zifo including but not limited to Customer Success teams, Service Delivery Leadership, Product Partnership team, Subject Matter Experts etc., across geographies
- Identify and propose Value Adds, means to realize and ROI for the Customer
- Be accountable for the successful business outcomes as part of the relationship between Zifo and Customer organization
- Establish and nurture relationships with Customers, convert them to Zifo Champions and build rapport with multiple stakeholders within our customer portfolio
- Ensure Zifo's ongoing business with Customers are renewed as appropriate
- Be responsible for Steering Committee meetings and presentations with Customer Leadership by working closely with Zifo's Executive Leadership teams
- Provide insights into industry trends and share consultative inputs with Customers
- Proactively suggest best practices internally in Zifo and with Customer interactions in the spirit of ongoing improvements and excellence
Requirements
Required Skills & Experience
- 2+ years of Customer Success Management / Account Management experience at a Software Services company/Product company or 3+ years of consulting experience for Life Sciences
- Strong project management abilities, written and verbal communication skills, and presentation capabilities
- Detail oriented and ability to do multi-tasking at various levels; Self-starter and ability to prioritize critical tasks daily
- High attention to detail organization skills and a team player
- Must be willing to juggle many things at once and prioritize effectively.
- Must be an Influential person, build and nurture rapport with customers, drive them towards desired actions, and challenge them when appropriate
Benefits
CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team's knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies.
We look for Science - Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a "no doors" policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda - technical competency and cultural adaptability.
We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.
If you share these sentiments and are prepared for the atypical, then Zifo is your calling!
Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.