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Customer Success Program Jobs in Oregon (NOW HIRING)

Cresta

AI Success Manager

OR · On-site +1

As an AI Success Manager, you will partner with Fortune 500 customers to translate AI capabilities ... In-office meal program and commuter benefits provided for onsite employees Compensation at Cresta:

Imagine Pediatrics

OR

$160K - $180K/yr

Provide input to the product and solution development process as the "voice of the customer" What ... program (as applicable). When determining compensation, we analyze and carefully consider several ...

AcuityMD

OR

Program Manager AcuityMD is a software and data platform that accelerates access to medical ... You will partner closely with sales executives, solutions engineers, customer success managers in ...

Imagine Pediatrics

OR

$110K - $140K/yr

Provide input to the product and solution development process as the "voice of the customer" What ... program (as applicable). When determining compensation, we analyze and carefully consider several ...

Cresta

OR · On-site

As a Partner Program Director, you will own the relationship with Cresta's Partners and work with ... customers. Success in this role means acting as a trusted advisor to our partners, helping them ...

company9

College Success Specialist

Portland, OR · On-site

College Success Specialist Reports To: Director of College Counseling & Principal Classification ... Work specifically with students enrolled in two-year programs to ensure a timely and successful ...

Pigment

Demonstrated ability to design and scale innovative success programs that deliver measurable business impact. * Deep understanding of customer success, technical advisory, and enterprise clients ...

Redwood Software

OR

If you are a self-starter with a passion for building programs from scratch and a proven track record of success in customer advocacy, we want to hear from you! * Develop and implement a ...

Gainsight

Senior Program Manager, People Programs & AI

OR · Remote

$115K - $116K/yr

We're building the AI-driven future of customer success, from retention to growth! Gainsight is the ... HR Program & Transformation Management * Lead complex, cross-functional HR initiatives from ...

Redwood Software

OR

Redwood's global team of automation experts and customer success engineers provide solutions and ... Develop and deliver training programs to equip CAMs with the product knowledge, commercial acumen ...

Armada

Senior Mission Success Engineer, US Federal

OR · Remote

$108K - $147K/yr

Success is measured by mission outcomes delivered, authorization milestones achieved, platform stability, customer trust, renewals, and program expansion. This role will be based remotely in the ...

Unqork

Senior Principal Customer Advocate Manager

OR · Remote

$145K - $170K/yr

Develop and execute customer success strategies, ensuring adherence to best practices and ... program 100% employer-covered medical, dental, and vision options available to you and your ...

Dataiku

OR

Success in this role requires equal parts content creator, customer advocate, and marketing program operator-someone who can not only develop great stories but also ensure those stories are activated ...

SecurityScorecard

OR · On-site

$15K - $200K/yr

... and programs that drive engagement, loyalty, cross-sell/upsell revenue, and brand advocacy. You will partner closely with Customer Success, Sales, and Product teams to ensure our customers are ...

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All JobsCustomer Success Program JobsCustomer Success Program Jobs in Oregon

Customer Success Program information

What are the key skills and qualifications needed to thrive in a Customer Success Program role, and why are they important?

To thrive in a Customer Success Program role, you need a strong understanding of customer relationship management, product knowledge, and problem-solving abilities, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is typically required. Exceptional communication, empathy, and proactive collaboration are vital soft skills that help build trust and drive customer satisfaction. These skills are essential for ensuring customer retention, fostering loyalty, and achieving business growth through positive customer experiences.

What is the difference between Customer Success Program vs Customer Success Manager?

AspectCustomer Success ProgramCustomer Success Manager
Primary RoleDevelops and manages customer success initiatives, programs, and strategies at an organizational levelManages individual customer accounts to ensure satisfaction and retention
FocusProgram development, process improvement, and overall customer success metricsCustomer relationship management, onboarding, and support
CredentialsOften requires experience in customer success, project management, or related fieldsTypically requires experience in customer service, account management, or sales
Work EnvironmentCross-functional teams, strategic planning sessions, customer success departmentsDirect interaction with customers, account teams, and support staff

In summary, a Customer Success Program focuses on creating and managing customer success initiatives at an organizational level, while a Customer Success Manager handles individual customer relationships to ensure satisfaction and retention.

How does a Customer Success Program professional typically collaborate with other departments to enhance the client experience?

Customer Success Program professionals work closely with teams such as Sales, Product, and Support to ensure that clients achieve their desired outcomes. They often relay client feedback to the Product team for improvements, coordinate with Sales to align on client goals, and partner with Support to resolve any technical issues promptly. This cross-functional collaboration is essential for addressing customer needs holistically and fostering long-term relationships. Regular meetings and clear communication channels are key to this collaborative effort.

What is a Customer Success Program?

A Customer Success Program is a structured approach that companies use to help their customers achieve their desired outcomes while using the company's products or services. It involves proactive communication, support, and guidance to ensure customer satisfaction, retention, and growth. Customer Success Programs often include onboarding, training, regular check-ins, and feedback loops to build strong, long-term relationships with customers.
What are popular job titles related to Customer Success Program jobs in Oregon? For Customer Success Program jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Customer Success Program jobs in Oregon look for? The top searched job categories for Customer Success Program jobs in Oregon are:
Customer Success Program jobs near you

Sales - Account Executive, Business Development, Customer Success, Channel

SugarAI

OR • Remote

Full-time

Medical, Retirement, PTO

Posted 7 days ago

Job description

About SugarAI

SugarAI is redefining CRM for the age of AI.
We're delivering on the original promise of CRM-turning fragmented customer and revenue signals into clear, prioritized action. Instead of more dashboards or surface-level insights, we help teams focus on what matters most and know exactly what to do next.
More than two decades after our founding, we're entering a new chapter with clarity and momentum-building intelligent, intuitive solutions that work within the flow of how teams actually sell and serve. We're focused on solving complex, real-world challenges where relationships, context, and precision make all the difference.
Our global team is united by a shared commitment to impact, ownership, and continuous growth. We create an environment where thoughtful ideas move quickly, where people are trusted to lead, and where flexibility supports how great work gets done.
If you're excited to help shape what's next in AI-driven CRM-and build technology that drives real outcomes-we'd love to meet you.

We are always looking for amazing people to join our team!

If you do not see a Sales opportunity today that aligns exactly with what you are looking for, we encourage you to submit an application here to be considered for future roles that may open.
Some of the Sales Roles We Hire:
  • Account Executive (SMB)
  • Account Executive (Mid-market)
  • Account Executive (Enterprise)
  • Senior Account Executive
  • Customer Success Manager (Key)
  • Customer Success Manager (Core)
  • Customer Success Manager (Strategic)
  • Account Director
  • Account Manager
  • Manager, Customer Success
  • Channel Sales Manager
  • Channel Sales Director
  • Business Development Representative (Inbound)
  • Business Development Representative (Outbound)
  • Solution Consultant
We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we're looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we're dedicated to adding new perspectives to the team.
 
Benefits and Perks:
Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:
 
       Excellent healthcare package for you and your family
       Savings and Investment - 401(k) match
       Unlimited Paid Time Off
       Paid Parental Leave
       Online Legal Services (Rocket Lawyer)
       Financial Planning Services (Origin)
       Discounted Pet Insurance (Embrace Pet Insurance)
       Corporate Benefit Program (Working Advantage).  This benefit offers you exclusive travel and entertainment offers and special discounts that are not available to the general public
       Health and Wellness Reimbursement Program
       Travel Discounts
       Educational Resources - Career & Personal Development Program
       Employee Referral Bonus Program
       We are a merit-based company - many opportunities to learn, excel and grow your career!
 
If you require a reasonable accommodation to search for a job opening or submit an application, please call +1 (877) 842-7276 with your request and contact information.
 
Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
 
#LI-Remote
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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