Customer Success Manager
$70 - $100/hr
Are you a customer success professional who thrives in client-facing, fast-paced environments and enjoys helping enterprise teams adopt technology, improve operations, and scale programs successfully?
Customer Success Manager
$70 - $100/hr
Are you a customer success professional who thrives in client-facing, fast-paced environments and enjoys helping enterprise teams adopt technology, improve operations, and scale programs successfully?
Customer Success Manager
Sacramento, CA · Remote
Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Being a CSM requires a balance of strategic consulting, technical acumen, and program management.
Customer Success Manager
Sacramento, CA · Remote
Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Being a CSM requires a balance of strategic consulting, technical acumen, and program management.
Customer Success Manager
San Jose, CA · Hybrid
$43.49 - $54.37/hr
Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity ... Program management experience navigating large organizations and driving change across groups
Customer Success Manager
San Jose, CA · Hybrid
$43.49 - $54.37/hr
Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity ... Program management experience navigating large organizations and driving change across groups
Customer Success Manager
Sacramento, CA · On-site
Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Being a CSM requires a balance of strategic consulting, technical acumen, and program management.
Customer Success Manager
Sacramento, CA · On-site
Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Being a CSM requires a balance of strategic consulting, technical acumen, and program management.
Customer Success Manager
San Jose, CA · On-site
$43.49 - $54.37/hr
Description Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract ... Program management experience navigating large organizations and driving change across groups
Customer Success Manager
San Jose, CA · On-site
$43.49 - $54.37/hr
Description Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract ... Program management experience navigating large organizations and driving change across groups
Customer Success Manager
Sacramento, CA · On-site
Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Being a CSM requires a balance of strategic consulting, technical acumen, and program management.
Customer Success Manager
Sacramento, CA · On-site
Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us ... Being a CSM requires a balance of strategic consulting, technical acumen, and program management.
Mid-Market Customer Success Manager
San Francisco, CA · On-site
$125K - $145K/yr
An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes. * A collaborative work environment that promotes growth ...
Mid-Market Customer Success Manager
San Francisco, CA · On-site
$125K - $145K/yr
An opportunity to contribute to the growth and direction of our Customer Success program, building out best-in-class playbooks and processes. * A collaborative work environment that promotes growth ...
Partner with Marketing and Box Consulting to operationalize customer success programs that require minimal manual intervention but deliver maximum impact. * Serve as the internal voice of the ...
Partner with Marketing and Box Consulting to operationalize customer success programs that require minimal manual intervention but deliver maximum impact. * Serve as the internal voice of the ...
Partner with Marketing and Box Consulting to operationalize customer success programs that require minimal manual intervention but deliver maximum impact. * Serve as the internal voice of the ...
Partner with Marketing and Box Consulting to operationalize customer success programs that require minimal manual intervention but deliver maximum impact. * Serve as the internal voice of the ...
Customer Success Associate
San Jose, CA · On-site
Job Summary WeBox is seeking a high-potential, detail-oriented Customer Success Associate to support the execution and success of our corporate meal programs, including individual box meals, catering ...
Customer Success Associate
San Jose, CA · On-site
Job Summary WeBox is seeking a high-potential, detail-oriented Customer Success Associate to support the execution and success of our corporate meal programs, including individual box meals, catering ...
Senior Manager, Customer Success
San Francisco, CA · Hybrid
$195K - $231K/yr
... Success programs. The ideal candidate has experience managing the full customer lifecycle - from implementation and adoption through renewals and expansion - and a proven track record of driving ...
Senior Manager, Customer Success
San Francisco, CA · Hybrid
$195K - $231K/yr
... Success programs. The ideal candidate has experience managing the full customer lifecycle - from implementation and adoption through renewals and expansion - and a proven track record of driving ...
Senior Manager, Customer Success
San Francisco, CA · Hybrid
$195K - $231K/yr
... Success programs. The ideal candidate has experience managing the full customer lifecycle - from implementation and adoption through renewals and expansion - and a proven track record of driving ...
Senior Manager, Customer Success
San Francisco, CA · Hybrid
$195K - $231K/yr
... Success programs. The ideal candidate has experience managing the full customer lifecycle - from implementation and adoption through renewals and expansion - and a proven track record of driving ...
Senior Manager, Customer Success
San Francisco, CA · Hybrid
$195K - $231K/yr
... Success programs. The ideal candidate has experience managing the full customer lifecycle - from implementation and adoption through renewals and expansion - and a proven track record of driving ...
Senior Manager, Customer Success
San Francisco, CA · Hybrid
$195K - $231K/yr
... Success programs. The ideal candidate has experience managing the full customer lifecycle - from implementation and adoption through renewals and expansion - and a proven track record of driving ...
Customer Success Manager
Santa Monica, CA · On-site
Company Description MedPut is an innovative SaaS based employee benefit program that provides ... MedPut is growing rapidly and our customers' success is at the core of everything we do. We are ...
Customer Success Manager
Santa Monica, CA · On-site
Company Description MedPut is an innovative SaaS based employee benefit program that provides ... MedPut is growing rapidly and our customers' success is at the core of everything we do. We are ...
Customer Success Lead
San Francisco, CA · On-site
Customer Success Manager Zensors YC-S21, is a fast-growing tech startup searching for flexible go ... programs or software associated with a product or service * Promote the value of the product and ...
Customer Success Lead
San Francisco, CA · On-site
Customer Success Manager Zensors YC-S21, is a fast-growing tech startup searching for flexible go ... programs or software associated with a product or service * Promote the value of the product and ...
Role Summary Ciroos is hiring a Technical Customer Success / Customer Program Manager to own the customer program from onboarding through adoption -- connecting the dots across the customer, Forward ...
New
Quick apply
Role Summary Ciroos is hiring a Technical Customer Success / Customer Program Manager to own the customer program from onboarding through adoption -- connecting the dots across the customer, Forward ...
New
Customer Success Associate
$70K - $90K/yr
Job Summary WeBox is seeking a highpotential, detailoriented Customer Success Associate to support the execution and success of our corporate meal programs, including individual box meals, catering ...
Customer Success Associate
$70K - $90K/yr
Job Summary WeBox is seeking a highpotential, detailoriented Customer Success Associate to support the execution and success of our corporate meal programs, including individual box meals, catering ...
Customer Success Associate
San Jose, CA · On-site
$70K - $90K/yr
Job Summary WeBox is seeking a highpotential, detailoriented Customer Success Associate to support the execution and success of our corporate meal programs, including individual box meals, catering ...
Quick apply
Customer Success Associate
San Jose, CA · On-site
$70K - $90K/yr
Job Summary WeBox is seeking a highpotential, detailoriented Customer Success Associate to support the execution and success of our corporate meal programs, including individual box meals, catering ...
Customer Success Associate
San Jose, CA · On-site
$70K - $90K/yr
Job Summary WeBox is seeking a high-potential, detail-oriented Customer Success Associate to support the execution and success of our corporate meal programs, including individual box meals, catering ...
Customer Success Associate
San Jose, CA · On-site
$70K - $90K/yr
Job Summary WeBox is seeking a high-potential, detail-oriented Customer Success Associate to support the execution and success of our corporate meal programs, including individual box meals, catering ...
Customer Success Principal Program Manager
$178K - $241K/yr
Overview Join Intuit as a Principal Program Manager on the Customer Success team. This is a high-impact role for a builder and craftsperson: someone who can take a vision, design the blueprint ...
Customer Success Principal Program Manager
$178K - $241K/yr
Overview Join Intuit as a Principal Program Manager on the Customer Success team. This is a high-impact role for a builder and craftsperson: someone who can take a vision, design the blueprint ...
Customer Success Program information
What are the key skills and qualifications needed to thrive in a customer success program role, and why are they important?
To thrive in a Customer Success Program role, you need a strong understanding of customer relationship management, product knowledge, and problem-solving abilities, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is typically required. Exceptional communication, empathy, and proactive collaboration are vital soft skills that help build trust and drive customer satisfaction. These skills are essential for ensuring customer retention, fostering loyalty, and achieving business growth through positive customer experiences.
What is the difference between Customer Success Program vs Customer Success Manager?
| Aspect | Customer Success Program | Customer Success Manager |
|---|---|---|
| Primary Role | Develops and manages customer success initiatives, programs, and strategies at an organizational level | Manages individual customer accounts to ensure satisfaction and retention |
| Focus | Program development, process improvement, and overall customer success metrics | Customer relationship management, onboarding, and support |
| Credentials | Often requires experience in customer success, project management, or related fields | Typically requires experience in customer service, account management, or sales |
| Work Environment | Cross-functional teams, strategic planning sessions, customer success departments | Direct interaction with customers, account teams, and support staff |
In summary, a Customer Success Program focuses on creating and managing customer success initiatives at an organizational level, while a Customer Success Manager handles individual customer relationships to ensure satisfaction and retention.
How does a customer success program professional typically collaborate with other departments to enhance the client experience?
Customer Success Program professionals work closely with teams such as Sales, Product, and Support to ensure that clients achieve their desired outcomes. They often relay client feedback to the Product team for improvements, coordinate with Sales to align on client goals, and partner with Support to resolve any technical issues promptly. This cross-functional collaboration is essential for addressing customer needs holistically and fostering long-term relationships. Regular meetings and clear communication channels are key to this collaborative effort.
What is a customer success program?
A Customer Success Program is a structured approach that companies use to help their customers achieve their desired outcomes while using the company's products or services. It involves proactive communication, support, and guidance to ensure customer satisfaction, retention, and growth. Customer Success Programs often include onboarding, training, regular check-ins, and feedback loops to build strong, long-term relationships with customers.
What are the most commonly searched types of Customer Success Program jobs in California?
The most popular types of Customer Success Program jobs in California are:
What are popular job titles related to Customer Success Program jobs in California?
For Customer Success Program jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Success Program jobs in California look for?
The top searched job categories for Customer Success Program jobs in California are:
What cities in California are hiring for Customer Success Program jobs?
Cities in California with the most Customer Success Program job openings:
$70 - $100/hr
Full-time
Re-posted 25 days ago
Job description
Are you a customer success professional who thrives in client-facing, fast-paced environments and enjoys helping enterprise teams adopt technology, improve operations, and scale programs successfully? AccountMakers has been engaged by a growing enterprise SaaS organization specializing in workplace transportation, parking, EV charging, and mobility operations to hire a Customer Success Manager responsible for supporting a high-profile enterprise customer onsite in San Francisco. We are looking for someone who will serve as a trusted advisor and onsite platform expert, helping drive adoption, optimize workflows, and support transportation and workplace operations across multiple office locations. This is a full-time, onsite temporary opportunity with the potential to convert to a permanent position. In this role, you'll work closely with cross-functional stakeholders to ensure a seamless user experience while identifying opportunities to improve efficiency and scale programs globally. You will be responsible for supporting platform usage, improving workflows, providing data-driven insights, troubleshooting issues, and collaborating with internal product and support teams to ensure a world-class customer experience. The ideal candidate brings experience in customer success, workplace operations, client services, implementation, or account management, and is highly comfortable operating in a hands-on, enterprise-facing environment. What We’re Looking For 2–3+ years of experience in Customer Success, Customer Success Operations, Account Management, Implementation, Client Services, Workplace Operations, or a similar client-facing role within technology or SaaS. Experience supporting enterprise customers or working directly onsite with clients is strongly preferred. Strong organizational skills with the ability to manage multiple priorities and workstreams in a fast-paced environment. Excellent verbal and written communication skills with the ability to build credibility and influence senior stakeholders. Experience serving as a trusted advisor and primary point of contact for platform-related questions, reporting, troubleshooting, and workflow improvements. Ability to monitor platform usage, identify adoption gaps, and collaborate with stakeholders to increase engagement and drive successful outcomes. Experience working with data dashboards, reporting tools, CRM systems, project management platforms, and spreadsheets such as HubSpot, Asana, Google Sheets, or similar technologies. Ability to create documentation, workflows, playbooks, and resources that support operational excellence and scalable program expansion. Comfort using AI and GenAI tools to improve productivity, automate workflows, and enhance reporting and documentation. Experience within B2B SaaS, workplace technology, proptech, facilities operations, mobility, transportation, or employee experience platforms is a plus. Familiarity with corporate parking, employee transportation, access programs, shuttle operations, or workplace mobility solutions is a plus. Ability to work full-time onsite in San Francisco. Compensation This opportunity offers a competitive pay rate of $70–$100 per hour, depending on experience. The position is full-time, onsite, and offers the opportunity to convert to a permanent role for the right candidate.