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Customer Success Program Manager Jobs in Rialto, CA

Staff Program Manager

Brea, CA · On-site

$130K - $146K/yr

Our Program Management team prioritizes customer relationships, operational excellence, and attention to detail. We focus on understanding our RAVE Systems (Products) and Internal Systems to deliver ...

Staff Program Manager

Brea, CA · On-site

$130K - $146K/yr

Our Program Management team prioritizes customer relationships, operational excellence, and attention to detail. We focus on understanding our RAVE Systems (Products) and Internal Systems to deliver ...

Senior Program Manager- WMS

Ontario, CA · On-site

$110K - $183K/yr

Nordstrom is looking for a highly motivated, customer-obsessed, and results-driven Sr. Program ... Define program vision in partnership with stakeholders, ensuring goals and success metrics are ...

Manage program budget * Facilitate Resident Advisory Council and Partnership Meetings Community ... customer oriented * Fluency in Spanish is of significant value

Senior Program Manager

Orange, CA · On-site

$123K - $124K/yr

Manage Breakthrough Product Development Programs from Concept to Launch Fieldpiece is the ... Influence both what we build to solve real customer problems and how we build them. * Help drive ...

Monitors and assesses the success of the Think Together program including participation levels ... Provide excellent customer service to all internal and external stakeholders. Foster effective ...

Monitors and assesses the success of the Think Together program including participation levels ... Provide excellent customer service to all internal and external stakeholders. Foster effective ...

Senior Program Manager

Orange, CA · On-site

$140 - $190/hr

Manage Breakthrough Product Development Programs from Concept to LaunchFieldpiece is the innovation ... Influence both what we build to solve real customer problems and how we build them.Help drive the ...

Monitors and assesses the success of the Think Together program including participation levels ... Provide excellent customer service to all internal and external stakeholders. Foster effective ...

... success of the Think Together program including participation levels, quality of activities ... excellent customer service to all internal and external stakeholders. Foster effective working ...

Monitors and assesses the success of the Think Together program including participation levels ... Provide excellent customer service to all internal and external stakeholders. Foster effective ...

... success of the Think Together program including participation levels, quality of activities ... excellent customer service to all internal and external stakeholders. Foster effective working ...

Showing results 41-60

Customer Success Program Manager information

See Rialto, CA salary details

$32.6K

$83.3K

$140.4K

How much do customer success program manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer success program manager in Rialto, CA is $83,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $99,300.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

What cities near Rialto, CA are hiring for Customer Success Program Manager jobs?

Cities near Rialto, CA with the most Customer Success Program Manager job openings:

Infographic showing various Customer Success Program Manager job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $83,295 per year, or $40 per hour.

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

◾Educate union and credit union members on the value of life insurance and basic financial literacy

◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling)

◾Provide tailored coverage recommendations that meet each family's needs

◾Build and manage your own client portfolio with guidance from experienced mentors

◾Track performance and progress using our internal systems and support tools

◾Represent the values of Service Over Sales, putting clients’ well-being first

◾Participate in incentive programs, team competitions, and leadership summits

◾At least 18 years old and legally authorized to work in the U.S.

◾Able to pass a background check

◾Tech-savvy and comfortable using Zoom and digital tools

◾Motivated to learn, grow, and help others

◾Strong communicator with an interest in finance, education, or social impact

◾Experience in leadership, customer service, or peer mentoring is a plus