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Customer Success Program Manager Jobs in Montgomery, AL

STENA

SENIOR PROGRAM MANAGER

Hope Hull, AL

$114K - $115K/yr

The Senior Program Manager (SPM) is a mission-critical leader who owns delivery outcomes for ... Strengthen customer satisfaction (measured via formal reviews/action-item closure rate and survey ...

GKN Aerospace

Program Project Manager

Tallassee, AL · On-site

... success of the project. * Adheres to all program / project management standards and policies in ... Ability to build relationships with customers and other internal / external stakeholders.

ABB

Program Leader Critical Industries

Hope Hull, AL · Remote

... and customer success across our highest-value strategic accounts. This leader will establish and scale a world-class program management organization, setting organizational vision, fostering ...

ABB

Program Leader Critical Industries

Prattville, AL · Remote

... and customer success across our highest-value strategic accounts. This leader will establish and scale a world-class program management organization, setting organizational vision, fostering ...

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Showing results 21-40

All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Montgomery, AL

Customer Success Program Manager information

See Montgomery, AL salary details

$32.1K

$82.2K

$138.5K

How much do customer success program manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success program manager in Montgomery, AL is $82,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,900.00 and $97,900.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What are popular job titles related to Customer Success Program Manager jobs in Montgomery, AL? For Customer Success Program Manager jobs in Montgomery, AL, the most frequently searched job titles are:
What job categories do people searching Customer Success Program Manager jobs in Montgomery, AL look for? The top searched job categories for Customer Success Program Manager jobs in Montgomery, AL are:
What cities near Montgomery, AL are hiring for Customer Success Program Manager jobs? Cities near Montgomery, AL with the most Customer Success Program Manager job openings:
Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Montgomery, AL as of August 2026, with employment types broken down into 1% As Needed, 61% Full Time, 34% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $82,168 per year, or $39.5 per hour.

Deputy Program Manager

BlueWater Federal Solutions

Montgomery, AL

$115K/yr

Full-time

Re-posted 12 days ago

Job description

Overview

Bluewater Federal is looking for a Deputy Program Manager to support the USAF at Maxwell AFB.

The Base Maintenance (BMx) Family of Systems program provides critical lifecycle support for enterprise U.S. Air Force logistics and maintenance systems that enable global mission readiness and sustainment operations.


Responsibilities
  • Support the Program Manager with day-to-day execution and coordination of the BMx FoS contract.
  • Manage program operations across Agile execution, staffing coordination, CDRL management, release governance, operational reporting, and customer engagement.
  • Provide oversight of execution cadence, operational alignment, issue escalation tracking, staffing continuity, and ART performance across all BMx systems.
  • Work closely with the Release Train Engineer, Product Owners, Scrum Masters, DevSecOps Platform Lead, Cybersecurity Lead, and Functional SMEs to ensure modernization, sustainment, migration, and support activities remain aligned with Government priorities and mission needs.
  • Support risk mitigation activities, surge response coordination, transition planning, staffing governance, and operational metrics analysis.

Qualifications
  • 10+ years of program managment experience supporting enterprise IT programs.
  • Bachelor’s degree in information technology, business, management, or a related field.
  • Experience supporting Agile software sustainment programs.
  • Must have an active Secret clearance
  • Experience in Agile delivery support, program controls, performance management, CDRL coordination, and risk management.
  • PMP, SAFe Agilist, and/or ITIL Foundation certifications preferred.

BlueWater Federal is proud to be an Equal Opportunity Employer.  All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.

Qualifications:
  • 10+ years of program managment experience supporting enterprise IT programs.
  • Bachelor’s degree in information technology, business, management, or a related field.
  • Experience supporting Agile software sustainment programs.
  • Must have an active Secret clearance
  • Experience in Agile delivery support, program controls, performance management, CDRL coordination, and risk management.
  • PMP, SAFe Agilist, and/or ITIL Foundation certifications preferred.

BlueWater Federal is proud to be an Equal Opportunity Employer.  All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sexual orientation, gender identity, status as a protected veteran, or any other characteristic protected by law. BlueWater Federal is a VEVRAA federal contractor and we request priority referral of veterans.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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