Job Title Customer Success Manager Justt helps many of the world's largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business.
Job Title Customer Success Manager Justt helps many of the world's largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business.
About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone ...
New
About the Role As a NinjaOne Customer Success Manager, you are an outgoing, self-motivated individual who is excited and skilled at building relationships with customers. Through heavy phone ...
New
We're looking for a hands-on, strategic Customer Success Manager to lead our AMER Dedicated CSM ... How YOU work With diverse locations, cultures, and needs, we created How YOU Work; a program ...
We're looking for a hands-on, strategic Customer Success Manager to lead our AMER Dedicated CSM ... How YOU work With diverse locations, cultures, and needs, we created How YOU Work; a program ...
Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt's regional presence Requirements: * 5+ years of experience as a Customer Success Manager managing enterprise accounts
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Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt's regional presence Requirements: * 5+ years of experience as a Customer Success Manager managing enterprise accounts
Enterprise Customer Success Manager - Tampa
Tampa, FL · On-site +1
Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt's regional presence Requirements * 5+ years of experience as a Customer Success Manager managing enterprise accounts
Enterprise Customer Success Manager - Tampa
Tampa, FL · On-site +1
Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt's regional presence Requirements * 5+ years of experience as a Customer Success Manager managing enterprise accounts
Customer Success Manager Jobs
Tampa, FL · On-site
Intel Research Analyst The Opportunity NTS is seeking an Intel Research Analyst to serve as a Field Service Representative (FSR) to support users across various CONUS customer locations. The FSR will ...
Customer Success Manager Jobs
Tampa, FL · On-site
Intel Research Analyst The Opportunity NTS is seeking an Intel Research Analyst to serve as a Field Service Representative (FSR) to support users across various CONUS customer locations. The FSR will ...
You manage the function out of Salesforce, you know your book cold, and you can tell anyone in the ... You own the Customer Advisory Board and the Voice of Customer program, and you bring what you hear ...
You manage the function out of Salesforce, you know your book cold, and you can tell anyone in the ... You own the Customer Advisory Board and the Voice of Customer program, and you bring what you hear ...
PROGRAM MANAGER I
$43K - $71K/yr
Manages program data, course materials, clinical education systems and documentation to support student success, program operations, accreditation and the School's academic mission. Participates in ...
PROGRAM MANAGER I
$43K - $71K/yr
Manages program data, course materials, clinical education systems and documentation to support student success, program operations, accreditation and the School's academic mission. Participates in ...
PROGRAM MANAGER I
Tampa, FL · On-site
$43K - $71K/yr
Manages program data, course materials, clinical education systems and documentation to support student success, program operations, accreditation and the School's academic mission. Participates in ...
PROGRAM MANAGER I
Tampa, FL · On-site
$43K - $71K/yr
Manages program data, course materials, clinical education systems and documentation to support student success, program operations, accreditation and the School's academic mission. Participates in ...
You manage the function out of Salesforce, you know your book cold, and you can tell anyone in the ... You own the Customer Advisory Board and the Voice of Customer program, and you bring what you hear ...
You manage the function out of Salesforce, you know your book cold, and you can tell anyone in the ... You own the Customer Advisory Board and the Voice of Customer program, and you bring what you hear ...
You manage the function out of Salesforce, you know your book cold, and you can tell anyone in the ... You own the Customer Advisory Board and the Voice of Customer program, and you bring what you hear ...
You manage the function out of Salesforce, you know your book cold, and you can tell anyone in the ... You own the Customer Advisory Board and the Voice of Customer program, and you bring what you hear ...
Consultant, Customer Success (EHR platform)
Tampa, FL · On-site +1
The Consultant leads System Optimization engagements and manages the full project lifecycle ... Ability to assess customer needs, diagnose operational challenges, and develop consulting programs ...
Consultant, Customer Success (EHR platform)
Tampa, FL · On-site +1
The Consultant leads System Optimization engagements and manages the full project lifecycle ... Ability to assess customer needs, diagnose operational challenges, and develop consulting programs ...
Facilitate and deliver training programs for Customer Success and Retail teams * Maintain and ... Organize and manage training content in LMS platforms and knowledge management systems Process ...
Facilitate and deliver training programs for Customer Success and Retail teams * Maintain and ... Organize and manage training content in LMS platforms and knowledge management systems Process ...
Facilitate and deliver training programs for Customer Success and Retail teams * Maintain and ... Organize and manage training content in LMS platforms and knowledge management systems Process ...
Facilitate and deliver training programs for Customer Success and Retail teams * Maintain and ... Organize and manage training content in LMS platforms and knowledge management systems Process ...
Facilitate and deliver training programs for Customer Success and Retail teams * Maintain and ... Organize and manage training content in LMS platforms and knowledge management systems Process ...
Facilitate and deliver training programs for Customer Success and Retail teams * Maintain and ... Organize and manage training content in LMS platforms and knowledge management systems Process ...
Facilitate and deliver training programs for Customer Success and Retail teams * Maintain and ... Organize and manage training content in LMS platforms and knowledge management systems Process ...
Facilitate and deliver training programs for Customer Success and Retail teams * Maintain and ... Organize and manage training content in LMS platforms and knowledge management systems Process ...
... programs; read, comprehend, write and speak English: add, subtracts, multiply, and divides in all ... managers, clients, customers, and the general public. PHYSICAL DEMANDS: The physical demands ...
... programs; read, comprehend, write and speak English: add, subtracts, multiply, and divides in all ... managers, clients, customers, and the general public. PHYSICAL DEMANDS: The physical demands ...
Manage day-to-day client relationships, ensuring seamless communication and addressing operational ... customer success, account management, or project management. * Experience leading complex, onsite ...
Manage day-to-day client relationships, ensuring seamless communication and addressing operational ... customer success, account management, or project management. * Experience leading complex, onsite ...
Manage day-to-day client relationships, ensuring seamless communication and addressing operational ... customer success, account management, or project management. * Experience leading complex, onsite ...
Manage day-to-day client relationships, ensuring seamless communication and addressing operational ... customer success, account management, or project management. * Experience leading complex, onsite ...
Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)
Tampa, FL · On-site
$130K - $150K/yr
Sr. Customer Success Manager, Health Systems Pay Range: $130,000-150,000, plus yearly bonus and ... We are proud to offer benefits and programs to support employees and their families in living ...
New
Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)
Tampa, FL · On-site
$130K - $150K/yr
Sr. Customer Success Manager, Health Systems Pay Range: $130,000-150,000, plus yearly bonus and ... We are proud to offer benefits and programs to support employees and their families in living ...
New
Customer Success Program Manager information
See Lutz, FL salary details
$29.6K - $38.4K
4% of jobs
$38.4K - $47.3K
10% of jobs
$53.5K is the 25th percentile. Wages below this are outliers.
$47.3K - $56.2K
16% of jobs
$56.2K - $65.1K
15% of jobs
The median wage is $68.5K / yr.
$65.1K - $74K
14% of jobs
$74K - $82.9K
14% of jobs
$85.3K is the 75th percentile. Wages above this are outliers.
$82.9K - $91.8K
10% of jobs
$91.8K - $100.6K
10% of jobs
$100.6K - $109.5K
4% of jobs
$109.5K - $118.4K
2% of jobs
$118.4K - $127.3K
2% of jobs
$29.6K
$75.5K
$127.3K
How much do customer success program manager jobs pay per year?
As of Aug 22, 2026, the average yearly pay for customer success program manager in Lutz, FL is $75,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $90,000.00 per year, depending on experience, location, and employer.
What is a customer success program manager?
A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.
What are the key skills and qualifications needed to thrive as a customer success program manager?
To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.
How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?
Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What is the difference between Customer Success Program Manager vs Customer Success Manager?
| Aspect | Customer Success Program Manager | Customer Success Manager |
|---|---|---|
| Responsibilities | Oversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retention | Builds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs |
| Required Skills | Program management, strategic planning, cross-functional collaboration | Customer relationship management, communication, problem-solving |
| Work Environment | Typically in a team managing multiple accounts or programs within SaaS or tech companies | Direct interaction with clients, often in customer-facing roles within similar industries |
The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.
What does a customer success program manager do?
A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.
What job categories do people searching Customer Success Program Manager jobs in Lutz, FL look for?
The top searched job categories for Customer Success Program Manager jobs in Lutz, FL are:
What cities near Lutz, FL are hiring for Customer Success Program Manager jobs?
Cities near Lutz, FL with the most Customer Success Program Manager job openings:
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Re-posted 21 days ago
Job description
Job Title
Customer Success Manager
Job DescriptionJustt helps many of the world's largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals.
We're a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you'll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world.
Responsibilities- Manage a portfolio of top-tier enterprise customers across commercial, technical, support, and product dimensions
- Analyze portfolio performance, combining data and customer feedback to generate actionable payment insights
- Identify and execute expansion opportunities end-to-end to achieve account growth targets
- Define and drive retention strategies through structured account plans to meet retention goals
- Lead business review meetings and engage senior management to strengthen multi-level stakeholder relationships
- Act as the go-to expert on new feature releases, ensuring smooth and effective customer adoption
- Collect and communicate client feedback to Product and R&D teams to influence roadmap priorities
- Deliver client training and enablement sessions to drive value realization
- Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt's regional presence
- 5+ years of experience as a Customer Success Manager managing enterprise accounts
- Proven track record in project management and cross-functional collaboration
- Strong analytical mindset with the ability to interpret data and translate it into insights and actions
- Demonstrated success in building and growing long-term, value-driven customer relationships
- Comfortable operating in fast-paced, dynamic environments
- Willingness to travel several times a year
- Experience in the payments industry - an advantage