We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM! We're seeking a remote, dynamic Customer Success Manager based in Fort ...
We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM! We're seeking a remote, dynamic Customer Success Manager based in Fort ...
Customer Success Manager
Miami, FL · Remote
Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO ... programs, and team building activities. Melio builds business-to-business (B2B) payment tools so ...
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Customer Success Manager
Miami, FL · Remote
Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO ... programs, and team building activities. Melio builds business-to-business (B2B) payment tools so ...
Customer Success Manager
Miami, FL · On-site
$90 - $140/hr
DescriptionThe Customer Success Manager (CSM) is a customer-facing role that drives the success of ... Develop RACI (Responsible, Accountable, Consulted, Informed) models for program implementation.
Customer Success Manager
Miami, FL · On-site
$90 - $140/hr
DescriptionThe Customer Success Manager (CSM) is a customer-facing role that drives the success of ... Develop RACI (Responsible, Accountable, Consulted, Informed) models for program implementation.
We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM!Job Overview:We're seeking a remote, dynamic Customer Success Manager based ...
Quick apply
We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM!Job Overview:We're seeking a remote, dynamic Customer Success Manager based ...
We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM! Job Overview: We're seeking a remote, dynamic Customer Success Manager based ...
We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM! Job Overview: We're seeking a remote, dynamic Customer Success Manager based ...
We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM! Job Overview: We're seeking a remote, dynamic Customer Success Manager based ...
We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM! Job Overview: We're seeking a remote, dynamic Customer Success Manager based ...
Customer Success Manager
Miami, FL · On-site
$65 - $90/hr
Report to the Director of Customer Success * Work in the field 3-4 days a week Requirements * Based in the Miami area * 3+ years experience in a Restaurant Success or Account Management role * 3+ ...
Customer Success Manager
Miami, FL · On-site
$65 - $90/hr
Report to the Director of Customer Success * Work in the field 3-4 days a week Requirements * Based in the Miami area * 3+ years experience in a Restaurant Success or Account Management role * 3+ ...
Description The Customer Success Manager (CSM) is a customer-facing role that drives the success of ... Develop RACI (Responsible, Accountable, Consulted, Informed) models for program implementation.
Description The Customer Success Manager (CSM) is a customer-facing role that drives the success of ... Develop RACI (Responsible, Accountable, Consulted, Informed) models for program implementation.
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
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As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions. Key ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Customer Success Manager
Miami, FL · On-site
Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS. * Experience managing a high-velocity, full-lifecycle customer base across low-touch ...
Customer Success Manager
Miami, FL · On-site
Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS. * Experience managing a high-velocity, full-lifecycle customer base across low-touch ...
Customer Success Manager
Plantation, FL · On-site
$75 - $120/hr
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Customer Success Manager
Plantation, FL · On-site
$75 - $120/hr
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Customer Success Manager
Fort Lauderdale, FL · On-site
$70 - $90/hr
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Customer Success Manager
Fort Lauderdale, FL · On-site
$70 - $90/hr
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers ...
Customer Success Manager
$30 - $37/hr
As a Customer Success Manager, you will play a crucial role in ensuring our clients receive the best possible experience with our products and services. In this role, you will be responsible for ...
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Customer Success Manager
$30 - $37/hr
As a Customer Success Manager, you will play a crucial role in ensuring our clients receive the best possible experience with our products and services. In this role, you will be responsible for ...
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Quick apply
Customer Success Manager
Plantation, FL · On-site
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts ...
Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS. * Experience managing a high-velocity, full-lifecycle customer base across low-touch ...
Quick apply
Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS. * Experience managing a high-velocity, full-lifecycle customer base across low-touch ...
Customer Success Manager
Miami, FL · On-site
Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS. * Experience managing a high-velocity, full-lifecycle customer base across low-touch ...
Customer Success Manager
Miami, FL · On-site
Requirements: * 3+ years in Customer Success, Account Management, or a related post-sales role in B2B SaaS. * Experience managing a high-velocity, full-lifecycle customer base across low-touch ...
Customer Success Manager
Miami, FL · Remote
The Customer Success Manager is essential for driving growth and supporting customers and school ... Employee Assistance Program * Employee Discounts Program #LI-Remote Equal Opportunity Employer ...
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Customer Success Manager
Miami, FL · Remote
The Customer Success Manager is essential for driving growth and supporting customers and school ... Employee Assistance Program * Employee Discounts Program #LI-Remote Equal Opportunity Employer ...
Customer Success Manager
Miami, FL · Remote
$3.5K - $7.0K/mo
Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type: Full-Time ...
Customer Success Manager
Miami, FL · Remote
$3.5K - $7.0K/mo
Customer Success Manager (CSM) - Remote Location: Remote - US, UK or Canada (native-level American English - mandatory) Salary: $3,500-$7,000 per month, based on experience Employment Type: Full-Time ...
Customer Success Program Manager information
See Miami, FL salary details
$31.1K - $40.4K
4% of jobs
$40.4K - $49.8K
10% of jobs
$56.3K is the 25th percentile. Wages below this are outliers.
$49.8K - $59.1K
16% of jobs
$59.1K - $68.5K
15% of jobs
The median wage is $72.1K / yr.
$68.5K - $77.8K
14% of jobs
$77.8K - $87.2K
14% of jobs
$89.8K is the 75th percentile. Wages above this are outliers.
$87.2K - $96.5K
10% of jobs
$96.5K - $105.9K
10% of jobs
$105.9K - $115.2K
4% of jobs
$115.2K - $124.6K
2% of jobs
$124.6K - $133.9K
2% of jobs
$31.1K
$79.4K
$133.9K
How much do customer success program manager jobs pay per year?
As of Sep 6, 2026, the average yearly pay for customer success program manager in Miami, FL is $79,446.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $94,700.00 per year, depending on experience, location, and employer.
What is a customer success program manager?
A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.
What are the key skills and qualifications needed to thrive as a customer success program manager?
To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.
How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?
Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What is the difference between Customer Success Program Manager vs Customer Success Manager?
| Aspect | Customer Success Program Manager | Customer Success Manager |
|---|---|---|
| Responsibilities | Oversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retention | Builds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs |
| Required Skills | Program management, strategic planning, cross-functional collaboration | Customer relationship management, communication, problem-solving |
| Work Environment | Typically in a team managing multiple accounts or programs within SaaS or tech companies | Direct interaction with clients, often in customer-facing roles within similar industries |
The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.
What does a customer success program manager do?
A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.
What are popular job titles related to Customer Success Program Manager jobs in Miami, FL?
For Customer Success Program Manager jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Customer Success Program Manager jobs in Miami, FL look for?
The top searched job categories for Customer Success Program Manager jobs in Miami, FL are:
What cities near Miami, FL are hiring for Customer Success Program Manager jobs?
Cities near Miami, FL with the most Customer Success Program Manager job openings:
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Re-posted 3 days ago
Job description
Customer Success Manager
At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills and support sustainable growth. Join us on our mission to Redefine STEM!
We're seeking a remote, dynamic Customer Success Manager based in Fort Lauderdale, Florida. As our Customer Success Manager, you'll be the bridge between our advanced AI bookkeeping technology, ensuring the successful implementation and adoption of our automated solutions.
Key Responsibilities:
- Guide end-users through the implementation of automated systems, ensuring seamless integration with existing business processes
- Leverage your accounting or business expertise to optimize automated workflow solutions and management systems
- Monitor and analyze client usage patterns of AI-driven features to identify opportunities for enhanced automation and efficiency
- Collaborate with our technical team to translate client accounting needs into platform improvements
- Provide strategic guidance on best practices for automated bookkeeping and accounting workflows
- Lead training sessions on utilizing the platform for onboarding and AI-enabled systems
- Maintain high client satisfaction and retention through proactive account management and regular business reviews
Required Qualifications:
- Bachelor's degree in Accounting, Finance, or related field, or equivalent combination of education and experience.
- 3+ years of accounting or business administration experience
- 2+ years of customer success experience in a SaaS or AI-driven technology environment
- Strong understanding of automated systems and AI-powered financial tools
- Excellence in project management and client relationship building
- Experience with QuickBooks Online, Xero, or similar accounting platforms
What We Offer:
- Opportunity to shape the future of automated technology
- Professional development and growth opportunities
- Collaborative work environment with industry leaders
- Join us in transforming how STEM companies manage their operations through innovative AI-driven solutions. With ITRADE, you'll be at the forefront of automation technology while helping businesses achieve their goals.