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Customer Success Program Manager Jobs in Crestview, FL

Berriehill Research

Senior Program Manager 1

Shalimar, FL · On-site

$95K - $96K/yr

You will be the primary face for both internal and external customers requiring briefing, material ... Employees contributions not only add to the company's success, but also their own through the ...

Astrion

Senior FSRM Program Manager

FL · On-site

$105K - $106K/yr

Overview SENIOR FSRM PROGRAM MANAGER LOCATION: Eglin AFB, FL JOB STATUS: Full-time CLEARANCE ... Work closely w/CE Project Managers and Range Engineers, multiple customers, and other CE Liaisons

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Customer Success Program Manager information

See Crestview, FL salary details

$27.5K

$70.2K

$118.3K

How much do customer success program manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer success program manager in Crestview, FL is $70,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $83,700.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What job categories do people searching Customer Success Program Manager jobs in Crestview, FL look for? The top searched job categories for Customer Success Program Manager jobs in Crestview, FL are:
What cities near Crestview, FL are hiring for Customer Success Program Manager jobs? Cities near Crestview, FL with the most Customer Success Program Manager job openings:
Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Crestview, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $70,210 per year, or $33.8 per hour.

STEP INTO SUCCESS PROGRAM COORDINATOR - 60075554

MyFlorida

Milton, FL • On-site

$60K/yr

Other

Posted 12 days ago

State Of Florida rating

6.5

Company rating: 6.5 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

48th of 50 rated states

Job description

Requisition No: 880333 

Agency: Children and Families

Working Title: STEP INTO SUCCESS PROGRAM COORDINATOR - 60075554

 Pay Plan: Career Service

Position Number: 60075554 

Salary:  $60,000 

Posting Closing Date: 08/03/2026 

Total Compensation Estimator Tool

**Please note that this posting will be used to fill six positions throughout the State of Florida.  Positions are as followed:

60007554-Northwest Region

60007555-Northeast Region

60007556- Central Region

60007557-Suncoast Region

60007558-Southeast Region

60007559-Southern Region

The Step Into Success Program Coordinator is responsible for recruiting, engaging, and supporting transition age youth as they pursue career development and internship opportunities. 

REQUIREMENTS

Essential Job Functions
   Managing participant caseloads, conducting assessments, coordinating orientations and trainings, and ensuring consistent engagement throughout the program. 
   Developing and maintains internship host sites, builds relationships with employers and community partners, and oversees mentor recruitment and support. 
   Planning and deliver workforce development trainings, organize participant meetings and events, and ensure programming is youth-centered and trauma informed. 
   Representation in the community, promotes outreach efforts, and fosters partnerships that enhance participant opportunities. 
   Administrative responsibilities include maintaining accurate records, ensuring compliance with program requirements, tracking performance outcomes, and supporting statewide initiatives and special projects. 
   Strong communication, relationship building, program coordination, and data management skills to help youth successfully navigate their career pathways

Educational Requirements: 
Bachelor's Degree or equivalent

Work Experience Requirements:
   Experience working with former foster youth and young adults
   Knowledge of workforce development, career readiness, and youth services. 
   Knowledge of child welfare and transition-age youth populations. 
   Ability to build relationships with employers, mentors, and community partners. 
   Strong case management and participant engagement skills. 
   Experience coordinating programs and managing multiple priorities. 
   Ability to analyze and track performance outcomes. 
   Excellent communication and presentation skills. 
   Ability to travel throughout an assigned region.

Software Proficiency:
Microsoft Office and Canva

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

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