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Customer Success Program Manager Jobs in Anna, TX

Synectics

Customer Success Manager

Frisco, TX · On-site

Position Summary Talent Pathway is seeking a driven, client-focused Customer Success Manager to join our team in Frisco, Texas. This role involves presenting and positioning our premier SaaS solution ...

Renesas

Customer Success Manager

Frisco, TX · On-site

Minimum of 5 years of Account Management or Customer Success Management experience in supply chain, consulting, B2B SaaS or Electronics industries. * Bachelor's degree in Business, Supply Chain ...

Altium

Customer Success Manager

Frisco, TX

Minimum of 5 years of Account Management or Customer Success Management experience in supply chain, consulting, B2B SaaS or Electronics industries. * Bachelor's degree in Business, Supply Chain ...

Emburse

Senior Customer Success Manager

Addison, TX · On-site

$100 - $125/hr

Senior Customer Success Managers are responsible for the post-sales success of aportfolio of ... Monitor Program & Reshop Performance: Proactively track customer metrics and reshop performance ...

Tapcheck

Senior Customer Success Manager

Plano, TX · Remote

About the Job The Senior Customer Success Manager is the strategic anchor of the customer ... Contribute to scalable CS processes, programs, and operational improvements Expansion ...

Daybreak Health

Customer Success Manager

Dallas, TX · Remote

$85K - $95K/yr

Customer Success Manager Daybreak Health | 100% Remote | Full-time About the role You'll own a portfolio of 50+ school districts and make sure they launch fast, run smoothly, and keep referring ...

Autodesk

Customer Success Manager, Forma

Plano, TX · On-site

$68K - $122K/yr

Reporting to the North American Manager of Customer Success for Architecture, Engineering, Owner, and Manufacturing (AEOM), you will be the strategic driver for product adoption and expansion within ...

Workday

Sr Customer Success Manager

Frisco, TX · On-site

About the Role Customer Success Management (CSM) is Workday's liaison between our Professional Services and Production Services teams. We plan and oversee enterprise-level support and service ...

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Customer Success Program Manager information

See Anna, TX salary details

$30.5K

$77.9K

$131.4K

How much do customer success program manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer success program manager in Anna, TX is $77,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,800.00 and $92,900.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What does a customer success program manager do?

A customer success program manager oversees initiatives to ensure customers achieve their desired outcomes with a company's products or services. They develop and implement customer success strategies, coordinate cross-functional teams, and analyze customer data to improve satisfaction and retention. Strong communication, project management skills, and familiarity with customer relationship management (CRM) tools are essential for this role.

What job categories do people searching Customer Success Program Manager jobs in Anna, TX look for?

The top searched job categories for Customer Success Program Manager jobs in Anna, TX are:

What cities near Anna, TX are hiring for Customer Success Program Manager jobs?

Cities near Anna, TX with the most Customer Success Program Manager job openings:

Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Anna, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $77,940 per year, or $37.5 per hour.

Customer Success Manager

Synectics

Frisco, TX • On-site

Other

Re-posted 11 days ago

Job description

About Talent Pathway
Talent Pathway is a premier global technology company specializing in Recruitment and Workforce Management Solutions (HCM). Our AI-driven platform enables healthcare organizations to streamline talent acquisition, workforce optimization, and compliance with exceptional efficiency and precision. We are redefining how teams are built and managed to help clients stay agile, scalable, and future ready.
Position Summary
Talent Pathway is seeking a driven, client-focused Customer Success Manager to join our team in Frisco, Texas. This role involves presenting and positioning our premier SaaS solution to healthcare organizations, hospital systems, and clinical service providers seeking smarter, faster, and more integrated workforce management tools. The ideal candidate excels in lead generation, relationship building, and closing new business while championing the product.
Key Responsibilities
• Identify and pursue new business opportunities within healthcare organizations and hospital systems
• Build and manage a strong sales pipeline through prospecting, referrals, and outreach
• Conduct client meetings, deliver product presentations, and lead demos for decision makers
• Represent Talent Pathway at industry events, trade shows, and networking opportunities
• Provide ongoing support to clients from onboarding through long-term engagement
• Work collaboratively with internal teams to ensure a seamless and tailored client experience
What You Bring
• 2+ years of experience in sales, business development, or account management
• Proven success in prospecting, cold calling, and closing new business
• Excellent communication, presentation, and negotiation skills
• History of meeting or exceeding sales goals
• Willingness to travel for meetings and events
• Interest in technology and innovation in healthcare
Preferred Qualifications
• Experience selling SaaS or technology solutions to healthcare or related industries
• Existing relationships with hospital systems or healthcare providers
• Familiarity with AI-powered recruitment or workforce management tools
• Bachelor's degree in Business, Healthcare Administration, Technology, or a related field
Benefits
• Competitive base salary plus performance-based incentives
• Opportunity to work with a cutting-edge SaaS product in a growing, high-performing team
• Growth potential within a mission-driven, collaborative, and tech-forward company culture
Why Join Talent Pathway
Talent Pathway offers the opportunity to work with advanced technology in a rapidly expanding industry. We foster a collaborative and inclusive environment where innovation and professional growth are valued. By joining our team, you will play a key role in advancing workforce management solutions that positively impact healthcare.

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