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Customer Success Program Manager Jobs in Alexander City, AL

Home Depot

Pro Customer Service/Sales

Sylacauga, AL · On-site

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... is a success. Collaboration is key, with team members working together to maintain a clean ...

Home Depot

Pro Customer Service/Sales

Sylacauga, AL

Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ... is a success. Collaboration is key, with team members working together to maintain a clean ...

AMVAC U.S.

Customer Service Representative

Kellyton, AL · On-site

$14.25 - $19.25/hr

... to management requests for timely status reports and summary information Skills & Qualifications * 3+ years of experience in Customer Service * Accountable success working in a call-center ...

Arby's

Shift Manager

Alexander City, AL

$13.25 - $16.75/hr

Referral Bonus Program * Medical, Dental, Vision* * 401(k) Retirement Program* * Paid Time Off ... customers coming back for more. To qualify for this Shift Manager, the-road-to-success-is-paved ...

Arby's

Shift Manager

Sylacauga, AL

$12.25 - $15.50/hr

Referral Bonus Program * Medical, Dental, Vision* * 401(k) Retirement Program* * Paid Time Off ... customers coming back for more. To qualify for this Shift Manager, the-road-to-success-is-paved ...

Arby's

Shift Manager

Sylacauga, AL

$12.25 - $15.50/hr

Referral Bonus Program * Medical, Dental, Vision* * 401(k) Retirement Program* * Paid Time Off ... customers coming back for more. To qualify for this Shift Manager, the-road-to-success-is-paved ...

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Showing results 21-40

All JobsCustomer Success Program JobsCustomer Success Program Manager JobsCustomer Success Program Manager Jobs in Alexander City, AL

Customer Success Program Manager information

See Alexander City, AL salary details

$28.7K

$73.4K

$123.7K

How much do customer success program manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success program manager in Alexander City, AL is $73,419.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,600.00 and $87,500.00 per year, depending on experience, location, and employer.

What is a customer success program manager?

A Customer Success Program Manager is a professional responsible for overseeing and implementing programs that help clients achieve their desired outcomes with a company's products or services. They work closely with customers to understand their needs, ensure satisfaction, and drive product adoption and retention. Their role often includes developing strategies, coordinating cross-functional teams, and measuring the success of customer-centric initiatives. By acting as a bridge between clients and internal teams, they help foster long-term customer relationships and business growth.

What is the difference between Customer Success Program Manager vs Customer Success Manager?

AspectCustomer Success Program ManagerCustomer Success Manager
ResponsibilitiesOversees multiple customer success initiatives, manages programs, and develops strategies to improve customer retentionBuilds relationships with individual clients, ensures their satisfaction, and manages day-to-day account needs
Required SkillsProgram management, strategic planning, cross-functional collaborationCustomer relationship management, communication, problem-solving
Work EnvironmentTypically in a team managing multiple accounts or programs within SaaS or tech companiesDirect interaction with clients, often in customer-facing roles within similar industries

The Customer Success Program Manager focuses on managing success programs and strategies across multiple clients, while the Customer Success Manager works directly with individual clients to ensure satisfaction. Both roles require strong communication skills and industry knowledge, but the Program Manager emphasizes strategic oversight and program development.

What are the key skills and qualifications needed to thrive as a customer success program manager?

To thrive as a Customer Success Program Manager, you need strong program management capabilities, experience in customer success or account management, and often a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) tools like Salesforce, customer success platforms such as Gainsight, and data analytics systems is typically required. Excellent communication, problem-solving, and leadership skills help you build trust with clients and effectively coordinate cross-functional teams. These skills and qualities are vital to ensure customers achieve their goals, drive product adoption, and foster long-term business relationships.

How does a customer success program manager typically collaborate with cross-functional teams to drive customer outcomes?

Customer Success Program Managers often work closely with teams such as Sales, Product, and Support to ensure customers achieve their desired outcomes. This collaboration involves regular meetings to share customer feedback, align on program goals, and coordinate resources for onboarding, adoption, or issue resolution. Effective communication and project management skills are essential, as the Program Manager acts as a bridge between the customer and internal teams, ensuring everyone is working toward common objectives. This cross-departmental approach helps deliver a seamless customer experience and drives long-term retention.
What job categories do people searching Customer Success Program Manager jobs in Alexander City, AL look for? The top searched job categories for Customer Success Program Manager jobs in Alexander City, AL are:
What cities near Alexander City, AL are hiring for Customer Success Program Manager jobs? Cities near Alexander City, AL with the most Customer Success Program Manager job openings:
Customer Success Program Manager jobs near you
Infographic showing various Customer Success Program Manager job openings in Alexander City, AL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $73,419 per year, or $35.3 per hour.

Account Manager - State Farm Agent Team Member

Scott Holley - State Farm Agent

Auburn, AL • On-site

$50K - $75K/yr

Full-time

Medical, PTO

Re-posted 3 days ago

Job description

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Scott Holley - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Develop and maintain customer relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to customers.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
  • Experience in insurance sales or account management preferred.
  • Leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.