Customer Success Program Manager Jobs in Nevada (NOW HIRING)

Are you looking to advance your career and flex your leadership and program management skills in a fast-paced and rewarding organization? Join us! As a Sr Program Manager at SNC, you will oversee the integration and management of multiple large-scale projects or one highly complex development, ensuring successful customer relationships, cost control, scheduling, and technical execution. You will lead a portfolio of Program and/or Project Managers, ensuring overall program performance and high visibility deliverables.As SNC's corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications.

Responsibilities:

• Manage total Program Integration for multiple large-scale projects or one highly complex development with high visibility and above-average deliverable requirements.
• Lead a portfolio of other Program and/or Project Managers, focusing on customer relationships, cost, schedule, and technical planning.
• Track and report on project status, technical execution, and overall program performance.
• Supervise program and project staff to ensure successful project outcomes.
• Participate in business resource planning and tracking in coordination with other corporate entities.
• Formulate and lead a team to fulfill program requirements.
• Identify, track, and resolve program issues and problems.
• Manage program risks by identifying, mitigating, tracking, and managing them.
• Conduct routine meetings and interface on project/program status.
• Develop proposals, conduct research and fact-finding, coordinate audits, and negotiate with project/program stakeholders to ensure initiatives meet cost, budget, and schedule constraints.
• Support the Program Director and Business Operations in fulfilling their responsibilities for the Business Area.

Qualifications You Must Have:

• Bachelor's degree in Business, Finance, Project Management, Management, Engineering or related field.
• 10+ years of progressive experience in project or program management in the Aerospace and Defense (A&D) industry.
• 5+ years leading large scale projects, with scope spanning multiple years, while leading teams made up of 10+ cross functional members.
• Relevant experience can be considered as a substitute for the required educational qualifications. In the absence of a degree, a minimum of 14 years of related experience is required.
• Higher level relevant degree may substitute for experience.
• Experience with the evaluation of requests for proposals and/or quotes. Experience with preparing, reviewing, and submitting proposals and/or quotes.
• Experience with managing multiple large-scale projects, or portfolio of projects up to a large independent program.
• Experience with ensuring compliance with approved Corporate and ISO 9001:2000 Policies and Processes.
• Experience in team building, time management, conflict resolution, communication, briefing, presentation, strategic thinking, marketing, and literacy in the program management disciplines.
• Demonstrated financial acumen to ensure decisions are fiscally sound and responsible.
• Requires ability to manage complex situations, delegate authority, lead and inspire your team, drive innovative thinking, instill collaboration, drive for success, challenge status quo, and demonstrate the ability to adapt to dynamic situations
• Requires ability to execute, coordination of all elements of a program, i.e., Program integration management.
• Perform task coordination, resource development, stakeholder identification, etc.
• Capability to manage program lifecycle conflicts, prioritize competing. priorities/requests, and evaluate available resources.
• Requires ability to identify, assess, and control financial, technical, and legal risks.
• Proficient leadership abilities inclusive of successful change management, mentoring, career development, training, succession planning, holding people accountable, and conducting yearly reviews.
• Understanding of Federal Acquisition Regulations (FAR) and Defense Federal Acquisition Regulations (DFARS).

Qualifications We Prefer:

• Project Management Professional (PMP) Certification (will not be considered in lieu of required experience).
• Advanced degree in Business, Management, Engineering, or related field (may be considered in lieu of 1 year of required project/program management experience).
• Working knowledge of Program Management Institute Program Body of Knowledge (PMBOK).
• Managing projects/programs using Capability Maturity Model Integration (CMMI), agile and or spiral development models.
• Managing projects/programs requiring Earned Value Management.
• Understanding with application tools and data architectures.
• Ability to reinforce the usage & application of Corporate PM tools.
• Ability to lead program management (PM) process & tool improvement for the Business Area.
• Experience in the planning, development, and roll out of AI tools to include agentic AI.
• Experience in leading enterprise initiatives at a PMO level of the organization.
• Experience with training and development of program managers.
• Ability to keep program management informed of function & process changes within project controls.
• Ability to enhance program management expertise in the staff.
• Ability to establish centralized, coordinating body for PM concerns, recommendations, & issues; developing recommended process improvements; facilitating opportunities with Enterprise Program Finance.
• Ability to establish new & further refining existing templates, tools, & guidelines for program documentation & execution.

Essential Functions:

• Ability to work in an office or hybrid environment.
• Frequent use of a computer and standard office equipment.
• Must be able to communicate effectively with team members and stakeholders.
• Occasional travel may be required to support project needs and team collaboration.

This posting will be open for application for a minimum of 5 days and may be extended based on business needs.

Estimated Starting Salary Range: $165,010.21 - $226,889.04. Compensation varies depending on a wide array of factors, such as candidates' key skills, relevant work experience, and education/training/certifications. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled.

SNC offers annual incentive pay based upon performance that is commensurate with the level of the position.

SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.

IMPORTANT NOTICE:

To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.

Learn more about the background check process for Security Clearances.

SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We're known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation's most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team!

SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.