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Customer Success Operations Jobs in Sumter, SC (NOW HIRING)

Palmetto Gas

Customer Service Rep (Seasonal)

Sumter, SC · On-site

$15 - $20/hr

Depending on location, assist with accounts payable processing and other office operations What success looks like after 90 days: You're confidently handling customer calls end-to-end, proactively ...

Palmetto Gas

Customer Service Rep (Seasonal)

Sumter, SC · On-site

$15 - $20/hr

Depending on location, assist with accounts payable processing and other office operations What success looks like after 90 days: You're confidently handling customer calls end-to-end, proactively ...

Victaulic

Proposal Lead

Columbia, SC · On-site

... Operations Manager, this role is a key architect of our mission to transform every customer ... Demonstrated success in establishing and optimizing proposal processes, content systems, and team ...

Covia

Utility Operator Third Shift

Lugoff, SC · On-site

Utility Operator is accountable to ensure the safe and productive operation of the plant and must ... customer success-ensuring a sustainable future for our company. All Covia Team Members are expected ...

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Showing results 21-40

All JobsCustomer Success Operations JobsCustomer Success Operations Jobs in Sumter, SC

Customer Success Operations information

See Sumter, SC salary details

$28.9K

$74K

$124.7K

How much do customer success operations jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer success operations in Sumter, SC is $73,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,000.00 and $88,200.00 per year, depending on experience, location, and employer.

How does a customer success operations professional typically collaborate with customer success managers and other teams?

Customer Success Operations professionals play a key role in supporting Customer Success Managers (CSMs) by optimizing processes, managing data, and ensuring the right tools are in place. They regularly collaborate with CSMs to analyze customer health metrics, identify areas for improvement, and streamline workflows. Additionally, they work closely with Sales, Product, and IT teams to align on customer feedback, enhance onboarding processes, and implement technology solutions that improve the customer experience. This cross-functional collaboration helps drive customer retention and operational efficiency.

What is the difference between Customer Success Operations vs Customer Support Specialist?

AspectCustomer Success OperationsCustomer Support Specialist
Primary FocusOptimizing customer success processes, data analysis, and strategyHandling customer inquiries, troubleshooting, and issue resolution
Required SkillsData analysis, process improvement, CRM toolsCommunication, problem-solving, technical troubleshooting
Work EnvironmentCross-functional teams, strategic planningCustomer service centers, support tickets
Common Industry UsageTech, SaaS, subscription servicesTech, retail, service industries

Customer Success Operations focuses on improving customer retention and success strategies through data and process optimization, while Customer Support Specialists handle direct customer issues and technical support. Both roles are essential but serve different functions within customer experience management.

What are the key skills and qualifications needed to thrive as a customer success operations professional, and why are they important?

To thrive as a Customer Success Operations professional, you need strong analytical skills, business acumen, and experience with customer success processes, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce, data analysis tools, and success platforms such as Gainsight is typically required. Outstanding communication, problem-solving abilities, and cross-functional collaboration skills help individuals excel in this role. These competencies are crucial for streamlining customer journeys, driving retention, and enabling customer success teams to deliver exceptional service.

What is customer success operations?

Customer Success Operations, often abbreviated as CS Ops, is a specialized role that supports customer success teams by optimizing processes, managing data, implementing technology, and developing strategies to improve customer outcomes. CS Ops professionals ensure that customer success managers have the tools, insights, and workflows needed to engage customers effectively and drive retention and growth. They often work on analytics, process design, and cross-functional projects to streamline the customer journey. By enabling efficiency and scalability, Customer Success Operations helps organizations deliver consistent and high-quality customer experiences.
What are the most commonly searched types of Customer Success Operations jobs in Sumter, SC? The most popular types of Customer Success Operations jobs in Sumter, SC are:
What job categories do people searching Customer Success Operations jobs in Sumter, SC look for? The top searched job categories for Customer Success Operations jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Customer Success Operations jobs? Cities near Sumter, SC with the most Customer Success Operations job openings:
Customer Success Operations jobs near you
Infographic showing various Customer Success Operations job openings in Sumter, SC as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $73,975 per year, or $35.6 per hour.

AI Solutions Architect - Remote / Telecommute

CYNET SYSTEMS

Columbia, SC • Remote

$76 - $81/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Job Overview:

Pay Range: $76.25hr - $81.25hr

Requirement/Must Have:

  • 1+ years of proven experience with establishing proof of concept success criteria and evaluating AI solutions against criteria.
  • 2+ years of hands-on experience with ChatGPT, Microsoft Copilot, and comparable generative AI platforms.
  • 2+ years of experience designing and implementing AI agents and retrieval-augmented generation (RAG) solutions.
  • 1+ years of experience using AI-assisted coding tools to accelerate development, testing, debugging, and documentation.
  • 1+ years of experience defining AI use case success criteria, key performance indicators (KPIs) and production monitoring measures for AI use cases.
  • 1+ years of experience building dashboards and reporting for AI adoption, performance, cost, risk, and operational outcomes.
  • 1+ years of hands-on experience integrating AI capabilities with Azure and AWS.

Responsibilities:

  • Support the development and implementation of AI strategies that align with organization’s goals and objectives.
  • Contribute to the AI review and approval process for use cases and vendors, ensuring they meet established compliance and operational requirements across the state.
  • Support and promote the adoption of standardized AI processes.
  • Support the organization’s AI Center of Excellence by contributing technical expertise to the design of secure architectures, development of reusable technical patterns, use case development, prototyping, feasibility assessments and responsible implementation of AI solutions.
  • Develop and maintain a high level of expertise in AI, positioning Office of Information Technology Services as a leader.

Nice to Have:

  • Background in a variety of programming languages and principles.
  • Familiarity with the foundations of artificial neural networks (ANNs), transformers, natural language processing, image classification and time-series data.
  • Experience with data tools and techniques for storing, retrieving, and cleaning data.

Skills:

  • Strong communication and knowledge-transfer skills.
  • Advanced report writing ability.
  • Excellent communication skills and relevant public speaking.
  • Experience working on complex projects.

Education and Experience:

  • Undergraduate degree in computer science, data science, artificial intelligence or related field required; advanced degree preferred.

Benefits
 
Our Benefits Include:
  • Medical, Dental, and Vision Insurance
  • 401(k) Retirement Plan
  • Health Savings Account (HSA)
  • Disability Insurance (Short-Term and Long-Term)
  • Life and AD&D Insurance
  • Paid Sick Leave (where required by applicable state or local law)
  • Supplemental Insurance Plans
  • Identity Theft Protection
  • Pet Insurance
  • Employee Wellness Programs
  • Employee Assistance Program (EAP)
  • Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.

About Cynet Systems

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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