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Customer Success Operations Jobs in Texas (NOW HIRING)

UiPath

Director, Customer Success (SUMMIT)

Austin, TX · On-site

$150 - $200/hr

As a Director of Customer Success, you will own portfolio performance, proactively reduce ... You'll drive operational rigor and discipline across delivery while modeling leadership presence ...

AutoHDR

Customer Success Manager

Austin, TX · On-site

$50 - $85K/hr

Have experience in SaaS, onboarding, customer success, operations, or automation-heavy products * Have experience building online communities * Have experience using AI tools or vibe coding to create ...

Galderma

Customer Success Analyst

Fort Worth, TX · On-site

Customer Success Analyst The Customer Success Analyst leads customer operational initiatives for assigned accounts, supporting supply chain strategy, customer experience, and growth objectives. This ...

Galderma

Customer Success Analyst

Fort Worth, TX

Fort Worth, Texas Job Summary The Customer Success Analyst leads customer operational initiatives for assigned accounts, supporting supply chain strategy, customer experience, and growthobjectives.

Kofile Inc.

Customer Success Manager

Dallas, TX

We help local governments modernize operations and improve citizen access and engagement. Our ... The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey ...

Vontier

Customer Success Specialist

Houston, TX · On-site

$60K - $75K/yr

Reports To The Customer Success Specialist will report to Customer Success Manager Business ... operational excellence. Required Skills / Qualifications · Preferred degree in administration ...

Vontier

Customer Success Specialist

Dallas, TX · On-site

$60K - $75K/yr

Reports To The Customer Success Specialist will report to Customer Success Manager Business ... operational excellence. Required Skills / Qualifications · Preferred degree in administration ...

Vontier

Customer Success Specialist

Austin, TX · On-site

$60K - $75K/yr

Reports To The Customer Success Specialist will report to Customer Success Manager Business ... operational excellence. Required Skills / Qualifications · Preferred degree in administration ...

All Other Employees

Customer Success Manager

Dallas, TX · On-site

The Customer Success Supervisor serves as a client relationship owner, team coach, operational leader, and senior escalation point for complex compensation, data, reporting, calculation, and system ...

Kofile Inc.

Customer Success Manager

Dallas, TX · On-site +1

We help local governments modernize operations and improve citizen access and engagement. Our ... The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey ...

Woodmac

Director - Customer Success

Houston, TX

Main Responsibilities Operational Excellence & CS Foundations * Build and refine the foundational ... Drive core Customer Success outcomes, including improved GRR/NRR, higher product adoption ...

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Showing results 21-40

All JobsCustomer Success Operations JobsCustomer Success Operations Jobs in Texas

Customer Success Operations information

See Texas salary details

$30.3K

$77.4K

$130.4K

How much do customer success operations jobs pay per year?

As of Sep 11, 2026, the average yearly pay for customer success operations in Texas is $77,387.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $92,200.00 per year, depending on experience, location, and employer.

What is customer success operations?

Customer Success Operations, often abbreviated as CS Ops, is a specialized role that supports customer success teams by optimizing processes, managing data, implementing technology, and developing strategies to improve customer outcomes. CS Ops professionals ensure that customer success managers have the tools, insights, and workflows needed to engage customers effectively and drive retention and growth. They often work on analytics, process design, and cross-functional projects to streamline the customer journey. By enabling efficiency and scalability, Customer Success Operations helps organizations deliver consistent and high-quality customer experiences.

How does a customer success operations professional typically collaborate with customer success managers and other teams?

Customer Success Operations professionals play a key role in supporting Customer Success Managers (CSMs) by optimizing processes, managing data, and ensuring the right tools are in place. They regularly collaborate with CSMs to analyze customer health metrics, identify areas for improvement, and streamline workflows. Additionally, they work closely with Sales, Product, and IT teams to align on customer feedback, enhance onboarding processes, and implement technology solutions that improve the customer experience. This cross-functional collaboration helps drive customer retention and operational efficiency.

What are the key skills and qualifications needed to thrive as a customer success operations professional, and why are they important?

To thrive as a Customer Success Operations professional, you need strong analytical skills, business acumen, and experience with customer success processes, often supported by a degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce, data analysis tools, and success platforms such as Gainsight is typically required. Outstanding communication, problem-solving abilities, and cross-functional collaboration skills help individuals excel in this role. These competencies are crucial for streamlining customer journeys, driving retention, and enabling customer success teams to deliver exceptional service.

What is the difference between Customer Success Operations vs Customer Support Specialist?

AspectCustomer Success OperationsCustomer Support Specialist
Primary FocusOptimizing customer success processes, data analysis, and strategyHandling customer inquiries, troubleshooting, and issue resolution
Required SkillsData analysis, process improvement, CRM toolsCommunication, problem-solving, technical troubleshooting
Work EnvironmentCross-functional teams, strategic planningCustomer service centers, support tickets
Common Industry UsageTech, SaaS, subscription servicesTech, retail, service industries

Customer Success Operations focuses on improving customer retention and success strategies through data and process optimization, while Customer Support Specialists handle direct customer issues and technical support. Both roles are essential but serve different functions within customer experience management.

What are the most commonly searched types of Customer Success Operations jobs in Texas?

The most popular types of Customer Success Operations jobs in Texas are:

What are popular job titles related to Customer Success Operations jobs in Texas?

For Customer Success Operations jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Success Operations jobs in Texas look for?

The top searched job categories for Customer Success Operations jobs in Texas are:

What cities in Texas are hiring for Customer Success Operations jobs?

Cities in Texas with the most Customer Success Operations job openings:

Customer Success Operations jobs near you
Infographic showing various Customer Success Operations job openings in Texas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $77,387 per year, or $37.2 per hour.

Director, Customer Success (SUMMIT)

Austin, TX • On-site

UiPath
Software Development • 1 - 5K employees
Learn more about UiPathexternal

$150 - $200/hr

Other

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Life at UiPath

The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.

To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.

Could that be you?

Your mission

UiPath is seeking an exceptional Director of Customer Success to lead and scale our customer success operations across telecommunications, high-tech, media, and retail and consumer goods. This is a high-impact leadership role for someone who thrives on building teams, driving portfolio performance, and serving as a strategic partner across Sales, Product, and Go-To-Market organizations.

As a Director of Customer Success, you will own portfolio performance, proactively reduce systematic risk end-to-end, and build high-performing teams that deliver measurable outcomes for our most strategic government customers. You'll drive operational rigor and discipline across delivery while modeling leadership presence and culture that demonstrates extreme ownership and execution.

What you’ll do at UiPath

Portfolio & Performance Leadership

  • Own and drive portfolio-level performance metrics including renewals, expansion, adoption, and customer health

  • Proactively identify and reduce systematic risk across the customer lifecycle

  • Operate with data-driven rigor using forecasting, probabilities, and path-to-plan analysis

  • Tie customer adoption directly to measurable revenue impact and business outcomes

Strategic Partnership

  • Serve as a strategic partner across Sales, Product, and Go-To-Market teams

  • Build and maintain established cross-functional influence across the organization

  • Collaborate on deal construction and commercial activity

  • Drive alignment between customer success strategies and broader GTM initiatives

Team Leadership & Development

  • Build and scale high-performing Customer Success teams

  • Provide strong interpersonal coaching and mentorship to team members

  • Model unwavering accountability and ownership culture

  • Establish and communicate "what good looks like" across the organization

  • Champion customer- and team-oriented culture

Operational Excellence

  • Drive operational

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