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Customer Success Operations Manager Jobs in Rhode Island

TWO MEN AND A TRUCK®

Operations Manager

Warwick, RI · On-site

$50K - $60K/yr

Drive your career forward with TWO MEN AND A TRUCK ® as an Operations / Logistics Manager and ... In this role you will work with customers, vendors, and all staff members to meet established ...

AIPSO

Operations Manager

Johnston, RI · On-site +1

$84K - $134K/yr

However, our organization is based on customer focus and recognizes the need for flexibility in ... Manage the overall operation of assigned Plans, including supervision of employees, establishment ...

Amazon

Sr. Operations Manager

Johnston, RI

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... Responsible for the overall safety, quality and performance and customer experience of either ...

Amazon

Sr. Operations Manager

Johnston, RI · On-site

Our Sr. Operations Managers responsible for all budgetary, people development and operations ... Responsible for the overall safety, quality and performance and customer experience of either ...

Vatn Systems

Growth Operations Manager

Bristol, RI · On-site

You will manage our CRM infrastructure, drive reporting and pipeline discipline, coordinate the ... Develop, document, and continuously improve BD operational processes and standard operating ...

Amazon

Sr. Operations Manager

Johnston, RI · On-site

... customer experience of either Inbound or Outbound operations. • Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and ...

Vatn Systems

Growth Operations Manager

Bristol, RI

You will manage our CRM infrastructure, drive reporting and pipeline discipline, coordinate the ... Develop, document, and continuously improve BD operational processes and standard operating ...

Walgreens

Pharmacy Operations Manager

Warwick, RI · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Woonsocket, RI · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Riverside, RI · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

New

REGENT

Program Operations Manager

North Kingstown, RI · On-site

$125 - $150/hr

Role Overview As Program Operations Manager, you will design, build, and run the operating system ... Success means the program runs on systems, not heroics: actions close, risks get decisions, design ...

New

Walgreens

Pharmacy Operations Manager

Riverside, RI · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

New

Walgreens

Pharmacy Operations Manager

Warwick, RI · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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Showing results 41-60

All JobsCustomer Success Operations JobsCustomer Success Operations Manager JobsCustomer Success Operations Manager Jobs in Rhode Island

Customer Success Operations Manager information

See Rhode Island salary details

$43.6K

$121.1K

$132.7K

How much do customer success operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer success operations manager in Rhode Island is $121,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,200.00 and $131,200.00 per year, depending on experience, location, and employer.

What is a customer success operations manager?

A Customer Success Operations Manager is responsible for optimizing and supporting the processes, tools, and data used by customer success teams. Their main goal is to ensure that customer success managers can effectively help clients achieve their desired outcomes and drive customer retention. They analyze workflows, implement new systems, and monitor key metrics to improve team performance and the overall customer experience. This role often collaborates closely with sales, product, and support teams to align strategies and streamline operations.

How does a customer success operations manager typically collaborate with customer success and other cross-functional teams?

A Customer Success Operations Manager frequently partners with Customer Success Managers, Sales, Product, and Data teams to streamline processes and improve the customer journey. They serve as a bridge by providing actionable insights through reporting, optimizing workflows, and ensuring consistent communication across teams. This role often leads initiatives such as onboarding improvements, health score tracking, and tool adoption, helping to align customer-facing strategies with broader business objectives. Effective collaboration is key to driving customer satisfaction and operational efficiency.

What are the key skills and qualifications needed to thrive as a customer success operations manager, and why are they important?

A Customer Success Operations Manager needs expertise in data analysis, process optimization, and customer lifecycle management, often supported by a degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), customer success tools (like Gainsight), and reporting systems is typically required. Strong communication, problem-solving, and cross-functional collaboration skills help them drive customer outcomes and support internal teams. These abilities are crucial for streamlining operations, enhancing customer satisfaction, and enabling scalable growth.

What is the difference between Customer Success Operations Manager vs Customer Success Specialist?

AspectCustomer Success Operations ManagerCustomer Success Specialist
CredentialsTypically requires experience in customer success, operations, or related fields; certifications like CSPO or CRM tools helpfulOften entry-level; customer success or communication certifications beneficial
Work EnvironmentFocuses on process optimization, data analysis, and cross-department collaborationEngages directly with customers, providing support and onboarding
Employer & Industry UsageUsed in SaaS, tech, and service industries to streamline customer success functionsCommon across various industries for customer support roles

The Customer Success Operations Manager primarily focuses on optimizing processes, managing data, and supporting the customer success team, while the Customer Success Specialist directly interacts with customers to ensure satisfaction. Both roles are essential but differ in scope and responsibilities.

What are popular job titles related to Customer Success Operations Manager jobs in Rhode Island?

For Customer Success Operations Manager jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Customer Success Operations Manager jobs in Rhode Island look for?

The top searched job categories for Customer Success Operations Manager jobs in Rhode Island are:

What cities in Rhode Island are hiring for Customer Success Operations Manager jobs?

Cities in Rhode Island with the most Customer Success Operations Manager job openings:

Customer Success Operations Manager jobs near you
Infographic showing various Customer Success Operations Manager job openings in Rhode Island as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $121,119 per year, or $58.2 per hour.

Operations Manager

TWO MEN AND A TRUCK®

Warwick, RI • On-site

$50K - $60K/yr

Full-time

Medical, Retirement, PTO

Re-posted 26 days ago

Two Men and a Truck rating

5.1

Company rating: 5.1 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

20th of 29 rated removal and storage companies

Job description

$50,000–$60,000+ realistic total compensation potential based on operational performance, staffing execution, and revenue growth, including base salary, commissions, bonuses, and incentives.
It’s time to make your move. Drive your career forward with TWO MEN AND A TRUCK® as an Operations / Logistics Manager and discover your opportunities for growth! We are looking for an energetic team member to provide leadership for our moving crews and manage the daily operational aspects of the business. In this role you will work with customers, vendors, and all staff members to meet established operating goals and standards. Join our growing team today!
What We Offer
  • Base Salary: $43,000 + 0.5% commission structure tied to franchise revenue
  • Monthly bonus opportunities
  • Benefits package including PTO, medical insurance, and 401(k)
What You'll Do
  • Supervise and dispatch mover/driver teams daily; coordinate employee scheduling and truck assignments
  • Complete various dispatch duties, including: performance audits during moves to ensure safety and customer satisfaction, vehicle inspections, and paperwork audits
  • Lead by example in performance, attitude, attendance and work ethic; responsible for team development and motivation
  • Determine staffing requirements, interview, hire, and oversee new employee onboarding and training
  • Coordinate and direct fleet maintenance and equipment inventory; ensure trucks and equipment are maintained in a clean, safe, and professional manner
  • Promote safety and uphold safety procedures and policies; ensure compliance with all DOT regulations and FMCSA guidelines
  • Responsible for employee development, accountability and corrective action programs
  • Responsible for being an “on-call” emergency contact outside of normal business hours
  • All other duties as assigned
Who We're Looking For
  • High school diploma or GED required, some college preferred
  • Management, business, or other relevant experience is required
  • Valid driver’s license and a clean driving record
  • Must be willing to submit to a pre-employment background check and random drug screens
  • Must be willing to work Saturday’s and one Sunday a month
  • Effective communication skills (verbal and written)
  • Demonstrated ability to lead by example to motivate, develop and direct people
  • Ability to assess the performance of self, employees and franchise to make improvements or take corrective action
  • Strong decision making ability
  • Basic truck/vehicle knowledge
  • Experience in the fields of general labor, management, non-CDL transportation, landscaping, construction, project management, logistics, production, manufacturing, assembly, factory or warehouse helpful
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Warwick, RI.

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