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Customer Success Operations Manager Jobs in Alberta

Operations Manager

Calgary, AB · On-site

CA$60K - CA$70K/yr

Manage daily operations of pest control technicians with the goal of providing superior customer service to our clients Offer direction to staff in all aspects of operations, service and client care ...

Operations & Performance Management * Supervise day-to-day operations and provide feedback and ways ... Handle customer complaints and inquiries promptly and professionally to ensure customer ...

Do you believe in putting the customer first? Are you a team player and do you have an incredible ... Reporting to the Store Manager, the Operations Manager will have the following responsibilities:

Deliver friendly customer service. Major Activities * Assist Store Manager in planning and ... Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink ...

The Operations Manager will oversee and direct all operations of the company pertaining to their ... Acts as a customer contact at branch level for client inquires, fields correspondence by responding ...

Run the Operation: Manage service, parts, and shop teams to build a positive, productive, and safe ... customers across Western Canada through our family of brands - Williams Machinery, Westerra ...

The Operations Manager will oversee and direct all operations of the company pertaining to their ... Acts as a customer contact at branch level for client inquires, fields correspondence by responding ...

As the Operations Manager you will be responsible for protecting JYSK's assets and minimizing ... You will also assist the store management team in instilling company values and customer promises ...

As the Operations Manager you will be responsible for protecting JYSK's assets and minimizing ... You will also assist the store management team in instilling company values and customer promises ...

BD- Operations Manager

Edmonton, AB · On-site

CA$30 - CA$45/hr

... that foster lasting success. We work across Canada in mining, construction, oil and gas ... Maintain accurate pipeline, placement, and activity records in the CRM. * Represent GrizzlyTrek at ...

... safety, and operational intelligence. Our platform helps businesses across nightlife, retail ... Experience in a customer-facing role (customer success, account management, hospitality, sales)

... safety, and operational intelligence. Our platform helps businesses across nightlife, retail ... Experience in a customer-facing role (customer success, account management, hospitality, sales)

... safety, and operational intelligence. Our platform helps businesses across nightlife, retail ... Experience in a customer-facing role (customer success, account management, hospitality, sales)

Showing results 21-40

Customer Success Operations Manager information

See Alberta salary details

$27K

$79.8K

$159K

How much do customer success operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer success operations manager in Alberta is $79,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $103,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Operations Manager vs Customer Success Specialist?

AspectCustomer Success Operations ManagerCustomer Success Specialist
CredentialsTypically requires experience in customer success, operations, or related fields; certifications like CSPO or CRM tools helpfulOften entry-level; customer success or communication certifications beneficial
Work EnvironmentFocuses on process optimization, data analysis, and cross-department collaborationEngages directly with customers, providing support and onboarding
Employer & Industry UsageUsed in SaaS, tech, and service industries to streamline customer success functionsCommon across various industries for customer support roles

The Customer Success Operations Manager primarily focuses on optimizing processes, managing data, and supporting the customer success team, while the Customer Success Specialist directly interacts with customers to ensure satisfaction. Both roles are essential but differ in scope and responsibilities.

What is a customer success operations manager?

A Customer Success Operations Manager is responsible for optimizing and supporting the processes, tools, and data used by customer success teams. Their main goal is to ensure that customer success managers can effectively help clients achieve their desired outcomes and drive customer retention. They analyze workflows, implement new systems, and monitor key metrics to improve team performance and the overall customer experience. This role often collaborates closely with sales, product, and support teams to align strategies and streamline operations.

What are the key skills and qualifications needed to thrive as a customer success operations manager, and why are they important?

A Customer Success Operations Manager needs expertise in data analysis, process optimization, and customer lifecycle management, often supported by a degree in business or a related field. Familiarity with CRM platforms (such as Salesforce), customer success tools (like Gainsight), and reporting systems is typically required. Strong communication, problem-solving, and cross-functional collaboration skills help them drive customer outcomes and support internal teams. These abilities are crucial for streamlining operations, enhancing customer satisfaction, and enabling scalable growth.

How does a customer success operations manager typically collaborate with customer success and other cross-functional teams?

A Customer Success Operations Manager frequently partners with Customer Success Managers, Sales, Product, and Data teams to streamline processes and improve the customer journey. They serve as a bridge by providing actionable insights through reporting, optimizing workflows, and ensuring consistent communication across teams. This role often leads initiatives such as onboarding improvements, health score tracking, and tool adoption, helping to align customer-facing strategies with broader business objectives. Effective collaboration is key to driving customer satisfaction and operational efficiency.
What job categories do people searching Customer Success Operations Manager jobs in Alberta look for? The top searched job categories for Customer Success Operations Manager jobs in Alberta are:
What cities in Alberta are hiring for Customer Success Operations Manager jobs? Cities in Alberta with the most Customer Success Operations Manager job openings:
Infographic showing various Customer Success Operations Manager job openings in Alberta as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $79,820 per year, or $38.4 per hour.

Operations Manager

Rentokil Initial

Calgary, AB • On-site

CA$60K - CA$70K/yr

Full-time

Re-posted 5 days ago


Rentokil rating

6.9

Company rating: 6.9 out of 10

Based on 119 frontline employees who took The Breakroom Quiz

16th of 35 rated pest control companies


Job description

Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through cutting edge technology and uncompromising quality. The company has experienced significant growth and has more than doubled in size in the last 5 years. We support our self-motivated team's professional development and personal goals with an environment that provides ongoing training, financial incentives for excellence, and additional rewards for growing the volume of Rentokil Terminix business. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality.

Rentokil-Terminix is currently seeking an experienced Operations Manager in Calgary, AB. Operations Manager will be responsible for training, leading and developing a team of service technicians. They will help achieve sales and revenue goals, client loyalty and retention, as well as ensure the team is providing exceptional service to our clients. Additional management duties include :

Manage daily operations of pest control technicians with the goal of providing superior customer service to our clients

Offer direction to staff in all aspects of operations, service and client care

Responsible for managing basic financial performance of the operations, including revenue growth and expense control

Daily travel throughout territory visiting with clients, assisting pest technicians, and partnering closely with the sales team on business development

Able to work a flexible schedule, including early mornings and weekend work when needed

Submit weekly, monthly and yearly reports, as required

Monitoring and adjusting scheduled appointments for efficiencies, field routing, client Quality Control audits, and account management
Salary Range: $60,000-$70,000/annum


What Rentokil employees say

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Hours and flexibility

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About Rentokil

Sourced by ZipRecruiter

Rentokil is the most recognised commercial pest control brand in the world, offering a greater global reach than any other. We provide innovative services and solutions in over 80 countries across 1,800 local branches, employing over 19,000 qualified pest control specialists Our mission is to protect people and enhance lives by providing pest control services that ensure public health and protect the environment through energy efficient and sustainable solutions. We offer a complete range of services for commercial and residential properties, including common pests such as rodents, flies, stored product insects, biting insects and birds to other kinds of wildlife. Driven by customer-centric innovation, our pest control solutions incorporate both preventative and responsive strategies to enhance protection for your business sector through a consistent, continuous pest management programme.

Industry

Environmental quality programs administration

Company size

10,000+ Employees

Headquarters location

Reading, PA, US

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