ZipRecruiter

Log In

1

Customer Success Manager Jobs in California (NOW HIRING)

SimpliGov LLC

Customer Success Manager

Sacramento, CA · On-site

Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and ...

SimpliGov

Customer Success Manager

Sacramento, CA · Remote

Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and ...

Selr LLC

Customer Success Manager

San Francisco, CA

$130K - $140K/yr

Customer Success Manager San Francisco, CA (Onsite 5 Days per Week) | Venture-Backed SaaS Startup Compensation: $130,000-$140,000 Base Salary | $150,000 OTE + Equity Our client is a rapidly growing ...

Varite

Customer Success Manager

San Jose, CA · On-site

$50 - $54.36/hr

Customer Success Manager Pay Rate Range: $50.00 - $54.36/hr. Duties: * Accountable for overall customer success including renewals, adoption, health, and satisfaction. * Builds success plans ...

Kastle Systems

Customer Success Manager

Fremont, CA · On-site

Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...

Wolters Kluwer

Customer Success Manager

Irvine, CA · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Glendale, CA · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Irvine, CA · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Selector

Customer Success Manager

Santa Clara, CA · On-site

Customer Success Manager Selector is building an operational intelligence platform for digital infrastructure. By adopting an AI/ML based analytics approach, the platform provides actionable multi ...

CharacterStrong

CA · On-site

The Customer Success Manager is a pivotal role within CharacterStrong, dedicated to ensuring that our customers receive unparalleled support and guidance throughout their journey with us. Our ...

Descope

Customer Success Manager

Los Altos, CA · On-site

As our Scaled Customer Success Manager, you'll help build and scale the programs, processes, and customer engagement strategies that drive adoption across our growing customer base. You'll combine ...

Descope

Customer Success Manager

Los Altos, CA

As our Scaled Customer Success Manager, you'll help build and scale the programs, processes, and customer engagement strategies that drive adoption across our growing customer base. You'll combine ...

Descope

Customer Success Manager

Los Altos, CA · On-site

As our Scaled Customer Success Manager, you'll help build and scale the programs, processes, and customer engagement strategies that drive adoption across our growing customer base. You'll combine ...

Factory

Customer Success Manager

San Francisco, CA · On-site

Enterprise Customer Success Manager We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory. In ...

Wolters Kluwer

Customer Success Manager

Glendale, CA · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

CXApp, Inc

Customer Success Manager

Los Angeles, CA · On-site

As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...

Wolters Kluwer

Customer Success Manager

Torrance, CA · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

BackOps

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager BackOps is at the forefront of supply chain intelligence, leveraging advanced AI to optimize logistics processes. Our solutions empower logistics teams to maximize efficiency ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success JobsCustomer Success Manager JobsCustomer Success Manager Jobs in California

Customer Success Manager information

See California salary details

$32.1K

$82K

$138.2K

How much do customer success manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer success manager in California is $81,976.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,700.00 and $97,700.00 per year, depending on experience, location, and employer.

What does a customer success manager do?

A customer success manager is the primary point of contact for clients of companies that provide online sales and services. As a customer success manager, your responsibilities include onboarding new clients, nurturing customer relationships, and providing value to your clients. Your job duties also include opening new accounts, responding to customer inquiries, educating customers about products and services, and leveraging data analysis to develop solutions. Depending on the company's size and scope, you may have a specified caseload of client accounts, or you may handle all customer relationships.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship-building, problem-solving, and account management skills, typically backed by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer engagement tools, and data analytics software is commonly required. Excellent communication, empathy, and proactive thinking help you anticipate client needs and drive customer satisfaction. These skills and qualities are crucial for retaining clients, driving product adoption, and ensuring long-term business growth.

How does a customer success manager typically collaborate with other departments to improve the client experience?

Customer Success Managers frequently work cross-functionally with teams such as Sales, Product, and Support to ensure clients have a seamless experience. They communicate customer feedback to the Product team for enhancements, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical issues quickly. This collaborative approach helps anticipate client needs and proactively address potential challenges, ensuring long-term satisfaction and retention.

What is the difference between Customer Success Manager vs Account Manager?

AspectCustomer Success ManagerAccount Manager
Primary FocusCustomer retention and successSales growth and account expansion
Work EnvironmentProactively supports customers post-saleManages ongoing client relationships and renewals
Required SkillsCustomer service, communication, problem-solvingSales, negotiation, relationship management
Industry UsageTech, SaaS, software companiesConsulting, marketing, sales sectors

While both roles involve client interaction, Customer Success Managers focus on ensuring customer satisfaction and retention after the sale, whereas Account Managers primarily aim to grow existing accounts through upselling and renewals. Understanding these differences helps organizations assign the right responsibilities and professionals to each role.

More about Customer Success Manager jobs

What are the most commonly searched types of Customer Success jobs in California?

The most popular types of Customer Success jobs in California are:

What are popular job titles related to Customer Success Manager jobs in California?

For Customer Success Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Customer Success Manager jobs in California look for?

The top searched job categories for Customer Success Manager jobs in California are:

What cities in California are hiring for Customer Success Manager jobs?

Cities in California with the most Customer Success Manager job openings:

Customer Success Manager jobs near you
Infographic showing various Customer Success Manager job openings in California as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $81,976 per year, or $39.4 per hour.

Customer Success Manager

Corridor Security Inc

San Francisco, CA • On-site

Other

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Customer Success Manager

We're looking for a Customer Success Manager to help our customers get the most value from Corridor and build long-term, successful partnerships with us.

You'll own a portfolio of customers throughout their lifecycle — from onboarding and adoption through ongoing engagement, renewal, and expansion. You'll work closely with our Head of Customer Success, Sales, and Product to understand customer needs, solve problems, and ensure customers are successful with Corridor.

What You'll Do

  • Own and build trusted relationships with a portfolio of customers, including security, engineering, and technical stakeholders.
  • Lead onboarding and adoption, helping customers successfully implement Corridor and realize value quickly.
  • Monitor customer health, identify risks early, and proactively address challenges.
  • Drive ongoing engagement, renewals, and opportunities to deepen adoption and expand usage.
  • Partner with Sales, Product, and Engineering to advocate for customer needs and solve problems.
  • Share customer feedback and insights to help improve the product and overall customer experience.

Who You Are

  • You're a high-ownership, customer-focused operator who enjoys building relationships and solving problems.
  • You have experience managing B2B customers and driving adoption, retention, and growth.
  • You're comfortable working with technical customers and can quickly learn complex products.
  • You're proactive, organized, and comfortable managing multiple priorities.
  • You're an excellent communicator who can build trust with both technical and executive stakeholders.
  • You enjoy working in a fast-moving environment and taking ownership of customer outcomes.

Qualifications

  • 3–6+ years in Customer Success, Account Management, Solutions, or another customer-facing role
  • Experience managing B2B customers through onboarding, adoption, renewal, and expansion
  • Experience with technical products, ideally cybersecurity, developer tools, infrastructure, or AI
  • Strong relationship-building and problem-solving skills
  • Comfortable working in an early-stage environment

Equal Opportunity

Corridor is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other characteristic protected by applicable law.

We're looking for someone open to working in a hybrid environment; 3 days per week in our South Beach, San Francisco office (Mon, Wed, Fri).

Apply