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Customer Success Manager Remote Jobs in South Fulton, GA

HMG Careers

Sales Manager Remote

Decatur, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Atlanta, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Marietta, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

South Fulton, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Conyers, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Clarkston, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Manager Remote

Sandy Springs, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Danaher

Pricing Manager - Remote

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Pricing and Contracts Manager is responsible for leading commercial deal support across pricing ... Lead pricing review and oversee approval processes for customer quotes, bids and contracts.

Huntington

Sr. Client Success Manager - Payments

Atlanta, GA · On-site +1

$93K - $189K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Will work with commercial customers. Duties and Responsibilities: * Grow and maintain client ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

American Cancer Society

Campaign Manager - Remote

Atlanta, GA · Remote

$73K - $83K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

... success through strategic issue and campaign best practice guidance and consultation to ACS CAN ... Creates and manages campaign strategies to forward state/local legislative and regulatory strategy ...

Honeywell

Sr. Sales Manager - REMOTE

Atlanta, GA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... success, and strengthen customer relationships. Your ability to develop and implement sales ... Lead and manage a team of sales representatives, providing guidance, coaching, and support to ...

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All JobsCustomer Success JobsCustomer Success Manager Remote JobsCustomer Success Manager Remote Jobs in South Fulton, GA

Customer Success Manager Remote information

See South Fulton, GA salary details

$30.8K

$78.8K

$132.8K

How much do customer success manager remote jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer success manager remote in South Fulton, GA is $78,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $93,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer success manager?

To thrive as a Customer Success Manager (Remote), you need a solid understanding of account management, customer relationship building, and SaaS product knowledge, often supported by a bachelor's degree in business or a related field. Familiarity with CRM tools like Salesforce, customer support platforms, and data analytics systems is typically required. Exceptional communication, problem-solving abilities, and self-motivation are crucial soft skills for excelling in a remote environment. These skills ensure customer satisfaction, retention, and effective collaboration across distributed teams, driving long-term business growth.

What is a customer success manager?

A Customer Success Manager (Remote) is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's products or services, all while working from a remote location. Their main duties include onboarding new clients, providing ongoing support, and building strong relationships to encourage customer retention and satisfaction. They act as a bridge between the customer and the company, addressing any issues and identifying opportunities for customers to gain more value. Working remotely, they leverage digital communication tools to connect with clients and internal teams. This role is crucial in SaaS and service-oriented industries, where long-term customer engagement is a priority.

How to become a customer success manager?

The qualifications to become a remote customer success manager vary depending on the industry. If you work in a technical field, such as for a SaaS company that negotiates and develops software licensing agreements, you need strong technical skills and a background in sales or marketing. A bachelor’s degree is often useful, but several years of experience as a customer support representative or entry-level customer success worker is often considered more important. To excel in a remote customer success manager position, you must have excellent interpersonal, communication, and critical thinking skills, as well as the ability to oversee department staff.

How do customer success managers working remotely typically collaborate with cross-functional teams to address client needs?

As a remote Customer Success Manager, you will regularly collaborate with teams such as sales, product, and support through virtual meetings, shared project management tools, and real-time communication platforms. Building strong relationships and maintaining clear communication are key, as you often serve as the main point of contact between clients and internal teams. You may be responsible for coordinating product feedback, troubleshooting client issues, and aligning resources to ensure client satisfaction. Effective collaboration relies on being proactive, organized, and responsive despite not sharing a physical workspace.
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Customer Success Manager Remote jobs near you

Software Engineer - Customer Success

Feedzai

Atlanta, GA • Remote

Full-time

Re-posted yesterday

Job description

The Customer Success Engineering team works directly with clients and partners to ensure that every technical aspect of our product-installation, configuration, and customization-is delivered smoothly and at the highest standard. We act as technical consultants, helping clients solve complex and unique challenges. Our team is dynamic, persistent, and committed to delivering a world-class experience. If you're excited about being a client-facing engineer who makes a real impact, this is the opportunity for you.

You:

As a Professional Software Engineer in the Customer Success Department, you will serve as a technical consultant to our clients, ensuring our solutions align with their unique architectural and business needs. You will guide clients through complex integration and performance management strategies, leveraging your deep technical expertise in SQL, NoSQL, Cloud environments (AWS, Azure, GCP), and messaging systems (Kafka, RabbitMQ). While you will advise on the installation and configuration of our platform, you will also apply your hands-on engineering skills to design and implement custom Java interfaces, web service integrations, and bespoke extensions for our Fraud Analysis platform. Working alongside Data Scientists, Project Managers, and Fraud Analysts, you will translate client challenges into robust, scalable technical requirements and remain actively involved in executing those requirements when specialized development is required.

 

Your Day to Day:

  • Consult with clients to define technical requirements and architectural approaches for custom integrations.
  • Develop high-quality, testable Java code for custom extensions and complex integrations when standard configurations do not meet specific client needs.
  • Diagnose complex performance and integration challenges, providing expert guidance and code-level solutions to ensure system stability. 
  • Act as a strategic bridge between client business goals and technical execution, translating needs into efficient, scalable software solutions.
  • Contribute to and advocate for engineering best practices, ensuring that custom work remains maintainable and aligned with the core product roadmap.
  • Mentor, coach, and inspire other team members, helping foster best practices in software development and technical consulting.
  • Work with Agile principles to regularly deliver quality products.
  • Provide Second Tier support for live clients.

You Have & You Know-how:

  • A Bachelor of Science and/or a Master of Science in Computer Science, a degree in a comparable field, or equivalent work experience;
  • 3 years of work experience in Java software development;
  • Thread and JVM Memory Management in high-performance systems;
  • Client engagement experience and ability to act as a consultant to our clients;
  • Excellent English communication skills, both verbal and written;
  • Experience with Zookeeper, RabbitMQ, Cassandra, Ansible, Docker, and databases (nice to have).

The Customer Success Team is responsible for delivering our product to our clients. This includes configuration, solution development, and risk strategy to enable them to address their pain points. We collaborate with our clients to ensure they have the right solution, build out a strategy and training plan for them, and then support them through each phase of our client lifecycle. We grow at a fast clip and believe no challenge is too big or too small. Therefore, we have an open environment that encourages us to lean in, try new things, and discover our potential. Join us!
 #LI-Remote #LI-BX1

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