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Educational Customer Success Manager Jobs in South Fulton, GA

Flowable USA Inc.

Customer Success Manager

Atlanta, GA · On-site

$120 - $160/hr

Customer Success Manager Customer Success Manager Flowable is the agentic process automation and case management technology of choice for process‑intensive enterprises and organizations with tough ...

Itential Careers

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager Department: Customer Success Reports to: Director of Customer Success ... Technical background in networking, network automation, or IT, gained through formal education or ...

Wolters Kluwer

Customer Success Manager

Kennesaw, GA · On-site

Education: 5-7 years post-secondary education in a related field or equivalent related work experience * At least three years in a similar role (Client Service/Account Management/Customer Success ...

Wolters Kluwer

Customer Success Manager

Kennesaw, GA · On-site

Education: 5-7 years post-secondary education in a related field or equivalent related work experience * At least three years in a similar role (Client Service/Account Management/Customer Success ...

Wolters Kluwer

Customer Success Manager

Kennesaw, GA · On-site

Education: 5-7 years post-secondary education in a related field or equivalent related work experience * At least three years in a similar role (Client Service/Account Management/Customer Success ...

Stibo Systems

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading enterprises, helping them realize measurable business value from our AI-powered SaaS platform. "You'll ...

Stibo Systems Inc.

Customer Success Manager

Atlanta, GA · Hybrid

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading enterprises, helping them realize measurable business value from our AI-powered SaaS platform. "You'll ...

Stibo Systems

Customer Success Manager

Atlanta, GA · On-site

$90 - $135/hr

As a Customer Success Manager at Stibo Systems, you'll partner with some of the world's leading enterprises, helping them realize measurable business value from our AI-powered SaaS platform. "You'll ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Evident ID

Customer Success Manager

Atlanta, GA · Remote

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Evident ID

Customer Success Manager

Atlanta, GA · On-site

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross functional collaboration. Candidates must be based in the greater ...

Evident ID

Customer Success Manager

Atlanta, GA · On-site

$85 - $135/hr

As a Customer Success Manager, you'll develop your skills in customer engagement, project management, customer service and cross‑functional collaboration. Candidates must be based in the greater ...

Finastra

Customer Success Manager

Atlanta, GA · On-site

The Customer Success Manager, Retail Lending, is responsible for ensuring customers achieve ongoing value, adoption, and satisfaction from Finastra's Retail Lending solutions - LaserPro and ...

Avolution

Customer Success Manager

Atlanta, GA · On-site

ABOUT THE ROLE We're looking for a tech-savvy, high-performing Customer Success Manager to join our AMER team. You'll manage your own accounts focused on driving retention, expansion, and true ...

Avolution

Customer Success Manager

Atlanta, GA · Remote

ABOUT THE ROLE We're looking for a tech-savvy, high-performing Customer Success Manager to join our AMER team. You'll manage your own accounts focused on driving retention, expansion, and true ...

Protomiq LLC

Customer Success Manager

Atlanta, GA

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

Protomiq LLC

Customer Success Manager

Atlanta, GA · On-site

$65K - $75K/yr

We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS space. Our ideal candidate is passionate about building strategic customer relationships, maximizing ...

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All JobsEducational Customer Success JobsEducational Customer Success Manager JobsEducational Customer Success Manager Jobs in South Fulton, GA

Educational Customer Success Manager information

See South Fulton, GA salary details

$30.8K

$78.8K

$132.8K

How much do educational customer success manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for educational customer success manager in South Fulton, GA is $78,764.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,400.00 and $93,900.00 per year, depending on experience, location, and employer.

What does an educational customer success manager do?

An Educational Customer Success Manager helps schools, educators, and institutions successfully implement and use educational products or services. They provide ongoing support, training, and guidance to ensure clients achieve their desired outcomes and maximize the value of the solutions provided. Their role often involves building strong relationships, understanding the unique needs of educational organizations, and proactively addressing any challenges or concerns. By acting as a bridge between the company and the client, they help improve user satisfaction and long-term engagement.

How does an educational customer success manager typically collaborate with educators and internal teams to ensure client satisfaction?

Educational Customer Success Managers work closely with teachers, administrators, and internal product or support teams to ensure clients are fully supported in using educational technology or services. They regularly communicate with educators to understand their needs, provide tailored training or resources, and relay feedback to development teams for product improvements. This role often involves coordinating onboarding, troubleshooting issues, and organizing professional development sessions, all while acting as a bridge between clients and the company. Effective collaboration and proactive problem-solving are key to maintaining high client satisfaction and fostering long-term partnerships.

What are the key skills and qualifications needed to thrive as an educational customer success manager, and why are they important?

To thrive as an Educational Customer Success Manager, you need a background in education or edtech, strong communication skills, and experience in customer relationship management. Familiarity with learning management systems (LMS), customer success platforms like Salesforce or Zendesk, and relevant certifications such as Customer Success Manager (CSM) are typically valuable. Exceptional interpersonal skills, problem-solving abilities, and a proactive approach help you build trust and drive adoption among educators and institutions. These skills are crucial for ensuring client satisfaction, retention, and the effective implementation of educational solutions.

What job categories do people searching Educational Customer Success Manager jobs in South Fulton, GA look for?

The top searched job categories for Educational Customer Success Manager jobs in South Fulton, GA are:

What cities near South Fulton, GA are hiring for Educational Customer Success Manager jobs?

Cities near South Fulton, GA with the most Educational Customer Success Manager job openings:

Educational Customer Success Manager jobs near you

Customer Success Manager

Flowable USA Inc.

Atlanta, GA • On-site

$120 - $160/hr

Other

Posted 4 days ago

Job description

Customer Success Manager

Customer Success Manager Flowable is the agentic process automation and case management technology of choice for process‑intensive enterprises and organizations with tough compliance. It puts your processes, people, and AI together in one unified platform. As a fast‑growing, global software company with big ambitions, we foster an entrepreneurial spirit and a culture of collaboration where talented people thrive and contribute to a fantastic work environment. As a Customer Success Manager (CSM) at Flowable, you will play a pivotal role in ensuring our customers achieve measurable success with our platform. You will partner with customers to drive adoption, deliver business value, and build long‑term relationships that lead to retention and expansion. This role is customer‑facing and requires a balance of strategic advisory skills, product expertise, and commercial awareness.

Responsibilities
  • Customer Adoption & Outcomes
    • Lead onboarding and success planning for new customers
    • Define measurable success criteria
    • Drive platform adoption across business and technical teams
    • Conduct regular QBRs/EBRs to align on achieved outcomes
  • Customer Health & Retention
    • Monitor customer health metrics
    • Proactively manage renewal risks
    • Own the renewal process
    • Implement recovery plans for at‑risk accounts
  • Expansion & Growth Influence
    • Identify and drive expansion opportunities
    • Collaborate with Account Executives to ensure customers realize value pre‑renewal
    • Align customer vision with Flowable’s product roadmap
  • Collaboration & Internal Alignment
    • Work closely with Engagement Managers for smooth handovers
    • Relay structured customer feedback to internal teams
    • Share success stories and best practices across the organization
Qualifications
  • 6+ years’ experience in Customer Success, Account Management, Solution Consulting, or Professional Services at a SaaS/Enterprise Software vendor
  • Proven track record of improving adoption, retention, and expansion in enterprise accounts
  • Strong communication skills, capable of engaging with C‑level executives as well as hands‑on practitioners
  • Analytical skills to interpret product usage data and customer health metrics
  • Experience in BPM, DPA, Case Management, or enterprise workflow solutions preferred
  • Fluent in English; German or other European languages are a strong plus
Benefits
  • World‑leading product that is trusted by leading organizations and recognized by Gartner and Forrester as a leader in digital transformation
  • Transparent, autonomous, customer‑focused culture with a servant‑leadership ethos
  • Opportunity to drive real transformation through AI‑enabled case management and strategic adoption
  • Career development opportunities: exposure to cutting‑edge technology, skill expansion, and pathways into sales or leadership roles as the company scales
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